On 12 Apr 2020 at 18:16, Bruce Bowman wrote:

Is there any way of recovering them?

Having done so, at that point you can go to each group's message archive and
catch up with what you've missed online. Subsequent posts will be delivered to
you via email as before.

Ah well, perhaps I can forward them to myself.


--
Steve Hayes
E-mail: shayes@...
Blog:
Web:
Phone: 083-342-3563 or 012-333-6727
Fax: 086-548-2525

On Tue, Apr 14, 2020 at 01:33 PM, Duane wrote:

After a quick search, it looks to me like Recall is something in Outlook that works some small percentage of the time.

I encountered that when I worked for <redacted>. IIRC it used to send the recipient(s) a message notifying them that the originator had recalled the message and did they agree to its recall, which seems a bit self - defeating. I certainly cannot see it working with a system like Groups.io.

Ever.?

Chris

On Tue, Apr 14, 2020 at 06:10 AM, Richard Waller wrote:

Has one of the members tried to recall a message somehow (and if so, any idea how)? Do I need to do anything to stop it or do I just delete the topic?

After a quick search, it looks to me like Recall is something in Outlook that works some small percentage of the time.? If there's no useful information, I'd just delete it and hope that whoever is doing it doesn't continue wasting time.? If you know who it is, you could put them on moderation until they give up.? And maybe a note to not do it again.

Duane
--
GMF's Unofficial Wiki: /g/GroupManagersForum/wiki
Official Help: /helpcenter

Hi - a number of the members of one of my groups are getting messages titled 'Message recall Failure: Recall:...' which appear to relate to an earlier message by a member. When I look at the topic it has 32 replies but each of them just has a winmail.dat file attached (which I can't open) and there is no other indication of what's going on. Anyone got any idea what might have caused this? Has one of the members tried to recall a message somehow (and if so, any idea how)? Do I need to do anything to stop it or do I just delete the topic?
Thanks, Richard?

On 2020-04-13 at 3:20:06 PM, Nick Baily <groupsio@...> wrote:

I have recently set up a group with an enterprise account and I want
to do two things:

1) Set the domain name for the group to something custom, such as
group.MYDOMAIN.com

The features list says that this is an Enterprise-only feature, but is scant
on the details. Since this is an Enterprise-only feature, the number of
people who can help you on GMF is going to be, shall we say, limited. I
don't have an Enterprise group so I don't know what the UI looks like
myself. :-)

If you end up figuring this out, consider adding to the GMF wiki [2] to help
others in the future.

For anyone else reading this and considering an Enterprise group to get
custom domain functionality, the April 2020 price sheet says that Enterprise
groups are $200/month or $2200/year.

And secondly, assuming some of this is possible, especially the subdomain
thing, does anyone know why the help files suggest changing the nameserver
entries? That's pretty odd and doesn't sound particularly secure, these are
things that really seem better done via DNS A, MX, or CNAME records.

The documentation [3] recommends delegating a subdomain to Groups.io:

Groups.io typically recommends that an Enterprise group use a subdomain
for the group instead of a top-level domain (for example,
groups.example.com rather than example.com). Using a subdomain for the
group gives your organization more flexibility because you can continue
hosting the top-level domain with your current provider, leaving any
existing content in place.

I think this removes some of the concerns that you have. If you use
lists.example.com as your custom domain Groups.io, the you'd still fully
control example.com and *.example.com for every * except lists.

I can only _speculate_ why one needs to delegate instead of setting up
records individually.

* By delegating, the set up is simpler and less error prone. Only one step
needs to be taken--delegation--and then Groups.io handles the rest.

* Groups.io may use wildcard records, especially if subgroups [4] are
created. Not all hosting providers allow the creation of wildcards records.

* Delegation gives Groups.io the flexibility to change a bunch of things
without requiring all custom domains to update. Say, they want to change a
TLL, switch between a CNAME and an A, or add another MX entry: with
delegation they can just make this happen.

[1]: /static/pricing
[2]: /g/GroupManagersForum/wiki/home
[3]: /helpcenter/ownersmanual/1/features-available-for-enterprise-groups-only/setting-up-a-custom-domain-or-subdomain
[4]: /helpcenter/ownersmanual/1/features-available-for-premium-and-enterprise-groups/using-subgroups

--
Christopher W. <lists@...>

On Mon, Apr 13, 2020 at 09:10 PM, Barry_M wrote:

Or are they interchangeable terms?

Anyone that has an account at GIO is a member, even if they're not in any groups.? User, member, and subscriber are sometimes used interchangeably, regardless of the type of group (paid/free), but on the site most references have now been changed to member for consistency.? There are a few places that haven't been updated yet.

Duane
--
GMF's Unofficial Wiki: /g/GroupManagersForum/wiki
Official Help: /helpcenter

Looking into getting a customer script or using the GIO API and a question has come up. ?Am I correct that, from a terminology perspective, "members" are with premium/paid groups and "users" are used for the free groups? Or are they interchangeable terms? ?

Thanks again.

Barry

Not sure if you (Frances) were addressing that to me but, yes, we use Direct Add regularly with our premium group. This question was just prompted by our first need to direct add a larger number of new members at one time. ?Thanks for checking though!

Barry

On Mon, Apr 13, 2020 at 05:26 PM, Nick Baily wrote:

The first question - are both of these things possible?

Yes, that's a big reason for an Enterprise account.? To do it, you need to own a domain name [MYDOMAIN.xxx].? It's on that domain that you'll change the nameserver information so that it will point to the GIO servers, making everything work properly.

Duane
--
GMF's Unofficial Wiki: /g/GroupManagersForum/wiki
Official Help: /helpcenter

On Mon, Apr 13, 2020 at 06:26 PM, Nick Baily wrote:

Hello, I have recently set up a group with an enterprise account and I want to do two things:

?

1) Set the domain name for the group to something custom, such as

?

2) Set the email address to the group to something custom, such as ?group@... or group@...

?

The first question - are both of these things possible?

Nick -- According to the Pricing page, I believe both are possible.

Specifically is it possible to have?a main email address for a group that does not end in?@?

I believe that's what "Your own domain" means. However, I don't believe that groups.io actually registers your domain for you. See?/helpcenter/ownersmanual/1/features-available-for-enterprise-groups-only, if you haven't already done so.

And secondly, assuming some of this is possible, especially the subdomain thing, does anyone know why the help files suggest changing?the nameserver entries? That's pretty odd and doesn't sound particularly secure, these are things that really seem better done via DNS A, MX, or CNAME records.?

Under normal circumstances, subgroups are implemented in groups.io via subdomain addressing. I believe this is done locally via an A record and occurs fairly quickly (<1 hour), but not immediately.

If you already have a domain registered for other purposes (perhaps an existing web site), you can instead use that, and groups.io can set up your group under that. The way I read the help file, you can either use your primary domain or a subdomain, not both (you have to choose). A subdomain is recommended, and I can easily see why, so you don't mess up addressing for any web pages that might be hosted elsewhere. Any subgroups you have off your main group would appear as additional subdomains.

I believe this would also involve a little more delay, as it requires nameserver updates to propagate through the entire internet (the group domain/subdomain will subsequently resolve to a different IP address than the one you already have registered).

Does anyone have experience with this setup?

Due to the costs involved with an Enterprise group there are not many here in GMF who can speak with authority. Hopefully someone who does have one will chime in with more details. Failing that, send inquiries to [email protected]. Having paid Mark this kind of money you can reasonably expect priority support.
?
Hope this helps,
Bruce?

---

Check out the new groups.io Help Center?and?groups.io Owners Manual

Very helpful, Duane. ?I will suggest on beta and, very likely over the next few weeks, get a script or program written. I'll also report back here once/if done so if anyone in the future has the same question, they'll know a member that went through it. ?Always game to pay forward.

Big thanks!

Barry

开云体育

On Mon, Apr 13, 2020 at 05:54 PM, Bill><> wrote:

I cannot seem to figure out how to delete specific photos from my group.? Can someone detail the path to do that.?

Bill -- See?/g/GroupManagersForum/wiki/Deleting%20attachments,%20files%20and%20photos

Regards,
Bruce

---

Check out the new groups.io Help Center?and?groups.io Owners Manual

I'm stuck.
I cannot seem to figure out how to delete specific photos from my group.? Can someone detail the path to do that.? Guys in 2 other groups also have asked about this so I figured someone here knows the answer/path.

Many thanks
Bill

One thing that is not in the document that Bruce Bowman posted is that some email servers can eat spam.
Comcast, Earthlink, Mindspring and probably other email servers have settings that delete detected spam instead of setting it aside in the spam folder. The user has to turn that setting off in the webmail interface.

On Mon, Apr 13, 2020 at 08:47 AM, Mick Anderson wrote:

A member is not receiving IO emails.

Mick -- See also?/g/GroupManagersForum/wiki/Not-Receiving-Messages

Regards,
Bruce

---

Check out the new groups.io Help Center? ? ?See also the groups.io Owners Manual

On Mon, Apr 13, 2020 at 08:45 AM, John Pearce wrote:

If he were simply a member, would the banner appear on the web interface for them also?

Yes, the banner appears for anyone that has been bounced.? BTW, anyone is welcome to post messages on this group.? You don't have to be an owner/mod.

Duane
--
GMF's Unofficial Wiki: /g/GroupManagersForum/wiki
Official Help: /helpcenter

Bruce,

Mr Hayes must be an owner or a moderator to have posted this here.? If he were simply a member, would the banner appear on the web interface for them also?

John P

On Mon, Apr 13, 2020 at 09:47 AM, Mick Anderson wrote:

A member is not receiving IO emails.
He is set for single emails.
He is not bouncing according to IO.
It is not Spamming as this would unsubscribe him.
If I send a personal email he receives it.
If I send an email through IO as Group Owner he does not get it.

Any ideas?

Mick

Yes, one or more of the 6 statements are incorrect for some reason or other. I vote for spam as the first choice. Just because he is not unsubscribed does not mean that the emails from GIO are not going to his spam folder.

You can also go to the member's email Activity list and see what it says for the latest email success/failure. That might give you other clues as to what is happening.
?
--
Gerald