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A friend helping me test things out tells me that he's being asked to log in again every time he responds to a post when using his iPhone. Any advice? Thanks.
Re: Yahoo address members having trouble?

 

Rachel,


I just heard from one of the two members affected and she checked spam and has not been getting any messages even though she shows as a current member of the group.

Other things that could affect whether she receives messages are her subscription options and her bounce status. Though I don't know of any reason to suspect that those would have changed.

I¡¯ve just removed her and sent a new invite and also sent her a link to join as a new member. I hope that this will resolve the issue.

Not likely.

Unless the issue is that she had/has subscriptions under more than one address and this causes her to check for messages at the other one or otherwise straighten out that confusion.

If you haven't already seen it, GMF's wiki page on being removed for marking messages as spam might provide some clue.

Shal


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Re: Passwords

 

Howard,

Does each classmate need a password or can they get by without one?

They can subscribe by email, or accept your invitation by email, and they can post and read messages by email; all without ever visiting the site. There are some handy email addresses listed on the home page of your group that help with this. There are also email commands that allow them to control their subscription options by email.

In my classmate group I'd guess that most have never visited the web site, even though some of us have shared reunion photos there.

Or, as Duane pointed out, they can use the web interface without a password by using the log in by email facility.

But if they prefer they can set up a password for their account. That's very easy at Groups.io. It gives them a little more flexibility to change their email address in the future if the one they were using gets cancelled or becomes unusable without enough notice to log in by email one last time to change it.

Shal

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Re: Concerned about FALSE Pending member/Spammer?

 

On Thu, Nov 29, 2018 at 02:23 PM, magicalkingdomgroups@... wrote:
I am not saying to put everyone on "No Mail" just the spammer that the original poster was talking about.
That wouldn't do any good either because they can change that setting themselves.? Moderation is the only tool that would do anything near what you recommend.

Duane
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Re: Yahoo address members having trouble?

 

I just heard from one of the two members affected and she checked spam and has not been getting any messages even though she shows as a current member of the group. I¡¯ve just removed her and sent a new invite and also sent her a link to join as a new member. I hope that this will resolve the issue.

rachel?
Re: Concerned about FALSE Pending member/Spammer?

[email protected]
 

¿ªÔÆÌåÓý

Right - but it should be an option as my groups are email based groups and the only responding
I allow is from email. If a group isn't email based then the archive option can be set so all members see it.
But there should be a way to hide it if needed.
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"For sure! Can't read the archives AND can't get email? No point in anyone
Joining such a group." If you read the entire email, it wasn't for the whole group. Just the potential trouble maker.
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Let me explain. Many of the groups?recently joining groups IO from Yahoo were email based groups.
The archives aren't any use to them and I don't want them to be as well as many of the "new"
Yahoo groups that are moving to groups IO from the circle that I travel in.
I am not saying to put everyone on "No Mail" just the spammer that the original poster was talking about.
But they still have access to the archives so no mail wouldn't be the answer right now.
I was just thinking of a way for the spammer or potential spammer wouldn't bother the group.
Moderation is one way.
?
I do know that the archives can be set to MEMBERS ONLY
But that isn't what I was talking about.
There should be an option so that members can't see the archives and should just rely on email.
What works for your groups or other people's groups don't necessarily work for all groups.
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-------Original Message-------
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Date: 11/29/2018 1:47:56 PM
Subject: Re: [GMF] Concerned about FALSE Pending member/Spammer?
?
Received from magicalkingdomgroups@... at 11/29/2018 05:49 PM UTC:
?
>If the members couldn't see what is being shared by reading the archives you
>wouldn't have to worry about any bad members.
?
This doesn't make sense to me. If your members (I prefer the word SUBSCRIBER
to make it clearer that they're a MEMBER of your group vs just a MEMBER of
Groups.io) ) can't read the message archives, then they can only participate
via email.
?
>Just put them on no mail and then they can't see what is going on. Then you
>wouldn't have to worry about them bothering you by trying to rejoin and rejoin.
?
For sure! Can't read the archives AND can't get email? No point in anyone
joining such a group.
?
>But being that the archives cannot be shut down, that won't work in this case.
?
?
The archives CAN be "shut down." Just change the group settings so only
SUBSCRIBERS (members of the group) can read the message archives.
?
Jim H
?
?
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Re: Yahoo address members having trouble?

 

¿ªÔÆÌåÓý

Since converting our 1,340 member group from Yahoo in August, we've had 45 incidents of members being removed for spam.? Of those, 41 had Yahoo addresses despite Yahoo addresses constituting only about 50% of our membership. (Some of these have been removed multiple times, so the ratio comparison isn't precise.)

Yesterday I was able to pin down one of them who accidentally marked a message as spam, and was immediately removed.? Another said she deleted the contents of her junk mail folder withing checking if any group messages were there, since she was getting them normally in her inbox.? She was getting a digest, so why a spam filter would trip on one digest and not another is a mystery.

We're going to start interrogating members about their recent actions when we get a spam removal notice from Groups.io to see if there's a correlation between the removal message timestamp and something they did.

But to your question, yes, I subjectively feel that yahoo addresses are our main problem.? And a cause of a lot of frustration.

Mark


On 11/29/2018 1:16 PM, rachelfran via groups.io wrote:

This week I heard from two yahoo address members who deleted a spam message from the group that generated an auto-remove feature.
They reinstated themselves and I checked and showed them as still members of the list -- but both complained of not getting messages.
I've asked both to check to see if new messages are ending up in spam and to click the "not spam" notification but am waiting to hear back.
Come to think of it -- I hope they got my replies!

Is this just the cost of doing business as a yahoo user on IO?

Rachel

Re: Passwords

 

On Thu, Nov 29, 2018 at 01:54 PM, Howard Roseman wrote:
can they get by without one?
Sure!? Take a look at /g/GroupManagersForum/wiki/How-to-Set-a-Personal-Password-and-Profile%3B-Changing-Email-Address? They could use the "Email me a link" option each time they want to use the site.

Along those lines, there was a recent change made to the site.? When you log in, a cookie is created that expires in 30 days to effectively log you out, as well as a second one showing that you've logged in before.? As long as those cookies exist, the 'logged in' cookie will be updated each time you visit the site.? If you never wait more than 30 days, you'll stay logged in forever!? The main thing to remember is that since these are cookies, there will be separate ones for each device used.

Duane
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Re: Yahoo address members having trouble?

Jim Higgins
 

Received from Rachel via Groups.Io at 11/29/2018 07:16 PM UTC:

This week I heard from two yahoo address members who deleted a spam message from the group that generated an auto-remove feature. They reinstated themselves and I checked and showed them as still members of the list -- but both complained of not getting messages.

I've asked both to check to see if new messages are ending up in spam and to click the "not spam" notification but am waiting to hear back.

The answer to this is a really important to pinpointing the cause of any remaining problems. Just guessing until this is answered.


Come to think of it -- I hope they got my replies!

This too.


Is this just the cost of doing business as a yahoo user on IO?

It's the cost of doing business as a user of ANY SERVICE that aggressively seeks to reduce spam sent to its users. If the user of such a service tells their service that messages from <GROUPNAME>(at)groups.io is spam, then they risk all messages from that address either going to their spam folder or simply being deleted. In the case of deletion it becomes impossible to find them and click on them and say they're not really spam.

My ISP allows me to send spam to my inbox (effectively turning off the spam filter), or to my JUNK folder, or to delete it completely. If I choose the latter I have to change that setting if I want to tell them something isn't spam. Can't mark it as "NOT spam" if I can't see it.

Jim H
Re: Concerned about FALSE Pending member/Spammer?

 

Febe,


But concerns still linger about if this is a spammer or worse.
Is there any way for or it's owner to check into this?
?
Doubtful.

If the person had violated the terms of service you could report their violation and maybe Groups.io would delete their account. But what you've said indicates that you headed them off before anything reached that point.

Otherwise Groups.io doesn't know much more about them than you do: their email address. Groups.io could possibly see if they've been attempting to join other groups, but of course that of itself isn't a violation.

Shal


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Re: Admin message says -2

 

Peter,


In my Admin section I have a notification that there are matters to attend to that says ¡°-2¡± but there is nothing showing to say that I need to do anything. Previously on notifications I am sure it has just said, for example, ¡°2¡± without any other symbol.


Weird.

Given that it is persistent (Gerald's idea didn't help) it sounds like a glitch.

I'd take a screen shot to document it, then send a report to [email protected] describing it.

Shal


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Re: New Group Not Being Created From Yahoo Groups

Jim Higgins
 

Received from Shal Farley at 11/29/2018 07:30 PM UTC:

The next action taken at this step is manual on Groups.io's part, and it often takes a few days for them to accept the invitation.

However, in the mean time the transfer's status page (from the Existing Transfers list) should in a reasonably short period switch from saying that you need to invite the transfer agent to saying that your invitation has been received. That part is automated.


(I need to go back and update it [ Wiki page] again to reflect the name change for the Existing Transfers list).

Shal,

Good! And maybe also include in the Wiki the gist of what you said above about the switch from "need to invite" to "invitation received" is automated and the rest after that is manual and takes time. Maybe even suggest it could take a week... or whatever time seems reasonable to head off premature concerns.

Jim H
Passwords

 

Hi, just started a group for my high school class to stay in touch. Does each classmate need a password or can they get by without one? Thanks.
Re: Concerned about FALSE Pending member/Spammer?

Jim Higgins
 

Received from magicalkingdomgroups@... at 11/29/2018 05:49 PM UTC:

If the members couldn't see what is being shared by reading the archives you wouldn't have to worry about any bad members.
This doesn't make sense to me. If your members (I prefer the word SUBSCRIBER to make it clearer that they're a MEMBER of your group vs just a MEMBER of Groups.io) ) can't read the message archives, then they can only participate via email.

Just put them on no mail and then they can't see what is going on. Then you wouldn't have to worry about them bothering you by trying to rejoin and rejoin.
For sure! Can't read the archives AND can't get email? No point in anyone joining such a group.

But being that the archives cannot be shut down, that won't work in this case.

The archives CAN be "shut down." Just change the group settings so only SUBSCRIBERS (members of the group) can read the message archives.

Jim H
Re: Concerned about FALSE Pending member/Spammer?

Jim Higgins
 

Received from Mebefebe via Groups.Io at 11/29/2018 03:19 PM UTC:

I had a "person" request to join two days ago, her replies to my questions were flaky, but in the end when asked who recommenced my group I was given a name of a long standing member and approved this "persons" request to join.

Within a short time it was obvious to us this "person" didn't belong there, so I deleted her.
I've banned her.

But concerns still linger about if this is a spammer or worse.
Is there any way for groups.io or it's owner to check into this?

Managing your membership is your job as Group Owner (and your Moderators), not a job for the management of Groups.io.

In addition to everything you said above (some not included) you also mentioned in another message that the member who this "person" says recommended her has never heard of her, so she lied about that. That's a REALLY BIG negative on top of obviously not belonging in your group.

All of the above is all the clue I'd need to leave her "banned" and FORGET ABOUT HER. No need to be concerned who/what a banned member might be in addition to the reason you banned her. That reason should be enough.

Note that "banned" means you won't see a new subscription request from that banned email address. But... if she changes her email address she can submit a subscription request from that new email address... which you can also ban. Let's hope you don't have to lather, rinse and repeat.

Jim H
Re: member security concerns

 

Here's what I wrote. Problem solved.

*For your security, groups.io has
?
  • a published privacy policy - /static/privacy?
  • a published cookie policy - /static/cookie_policy
  • information about GDPR compliance - /static/compliance
  • a published DPA - /pdfs/Data%20Processing%20Agreement.pdf
  • and offers 2-factor authentication.
Sometimes it makes my job as a board president so much easier if I just find a reasonable way to soothe fears.?

Pete
Re: New Group Not Being Created From Yahoo Groups

 

Cathy,

i started yet again today, to be careful, I created another brand new group
- I verified that I am the owner
- I clicked on easy group transfer
- I clicked on Set Up New Transfer
- I entered the existing YanooGroups groups name
- I selected the new group to transfer to
- I clicked on Start New Transfer Process

Thanks for detailing the steps you took. Without that we were simply guessing at where you might be misled.

At this point, the Yahoo Group name should appear in the Existing Transfers list on the instructions page (that list used to be called In Process but I like the new name better). Does it appear? Does the text below that box indicate that there is at least one transfer in process or completed?

If not, then things are already off the rails and you likely need help from [email protected] to resolve the issue.
- in YahooGroups, i invited a new member ¡°[email protected]¡±
And I verifyed that the invitation went through from yahooGroups
-I ?waited for a response from

The next action taken at this step is manual on Groups.io's part, and it often takes a few days for them to accept the invitation.

However, in the mean time the transfer's status page (from the Existing Transfers list) should in a reasonably short period switch from saying that you need to invite the transfer agent to saying that your invitation has been received. That part is automated.

If you can see this transfer's status page, what does the text in the status box at the top say?

feel free to use the instructions I just wrote for you, they are clear cut and concise and walk you through the applicable steps, as this illustrates, I know what I am doing.

I also just (successfully) transferred a group. I updated GMF's Wiki page with screenshots to document the steps (I need to go back and update it again to reflect the name change for the Existing Transfers list).

What can you do to actually help me to finish what, for all my other groups, has been a piece of cake?

Not a damn thing.

Except offer our advice and observations. No one at GMF works for Groups.io, for direct help send a message to [email protected] and let them know what you've tried and where you're stuck.
I would like to hear about what you learn, either way, so please post again. Maybe there's something missing from our Wiki page that would help others who get stuck as you have.

Shal


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Yahoo address members having trouble?

 

This week I heard from two yahoo address members who deleted a spam message from the group that generated an auto-remove feature.
They reinstated themselves and I checked and showed them as still members of the list -- but both complained of not getting messages.
I've asked both to check to see if new messages are ending up in spam and to click the "not spam" notification but am waiting to hear back.
Come to think of it -- I hope they got my replies!

Is this just the cost of doing business as a yahoo user on IO?

Rachel
Re: How Do I upload a CSV File of Our Member Email Addresses?

 

NCWCA Administrator wrote:

When you say "one month," do you mean there is the flexibility to move in and out of Premium to the free version at any time?

Yes, on a monthly basis.

That is, there is an option to pay for 30 days of Premium and it will automatically revert to Basic at the end of the period. Click onto the Upgrade page and then click the View/Change Plan button to review the options.

Since we add members throughout the year, it appears that we would have to sign up for Premium permanently since we don't have the luxury of volunteers chasing down new members, inviting them to join, then following up with them if they don't do so within a reasonable period. Since there is no paid staff in our organization, we try to find the most economical, automated, least onerous to volunteers, administrative solutions.?

For my PTA group I upgrade to Premium once or twice a year, corresponding to school registration and maybe a membership drive later in the school year. In between I rely on Invite, but 90% or more of our memberships join during registration so the few Invites is not a big deal. If your list doesn't have a couple of "peak" registration seasons then yes, you might find the yearly Premium plan to be simpler.

Shal


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Re: Admin message says -2

Peter S
 

Thanks, Gerald. Tried that and different browsers and different computers ¨C hasn¡¯t made any difference.

?

Peter S


[...]

Peter,

This sounds like it might be a browser caching issue. Try one or more of the following: page refresh, logout and back in, restart the browser.
?
--
Gerald

_._,_._,_

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