Dear all,

The messages of one of the members of our new group at io fail to deliver. She's using Mozilla Thunderbird and gets delivery failure notices on every attempt. She can login to the group with her email and password though. What can be the cause? How can she solve it?

The failure notice she received:

Reporting-MTA: dns;cpsmtpb-ews03.<redacted>.com
Received-From-MTA: dns;cpsps-ews28.<redacted>.com
Arrival-Date: Wed, 18 Jul 2018 22:02:33 +0200
Final-Recipient: rfc822;<redacted>@groups.io
Action: failed
Status: 5.6.1
Diagnostic-Code: smtp;554 5.6.1 Body type not supported by Remote Host
From: xxxxxx <<redacted>>
To: <redacted> <<redacted>@groups.io>
Message-ID: <30cac636-c04a-fbc5-c159-79891877f25d@<redacted>>
Subject: test (niet openen)

[identifying information redacted by moderator]

On Wed, Jul 18, 2018 at 08:50 PM, toki wrote:

I am not a lawyer. This is not legal advice

Given that there is quote a lot of it, what "status" would you then ascribe to it? It seems odd to spend time and effort posting a detailed comment and then nearly saying "don't pay any attention to it".

To add to my previous comment, if my original digging found the right target then the organisation to which the OP referred (now no longer traceable from scratch; I suspect that the original message was later edited to remove a revealing detail) also has a publicly accessible Facebook page. I therefore pose similar questions to that I asked previously; have all the people whose photographs appear on that Facebook page provided written consent for their likenesses to be used, and how often are they required to renew that permission? Have all those whose names appear as having "liked" something also given their permission for their names to be revealed? Have you asked Facebook to provide a facility similar to that you are considering requesting from Groups.io?

At the risk of being accused of repeating myself I am of the view that considering asking Groups.io to provide a technical solution to a problem that your committee has (I think) more or less invented is wholly unreasonable, unless of course you can specify some part of the GDPR (as interpreted in <location redacted>) that will be breached if the capability is not provided.

Chris

Hi,

I just noticed that Google group transfers can't transfer messages (due to a bug in google groups). How long has this been for? Also is there any idea how long this will be for?

Thank you

Unfortunately many of the attachments to messages on Yahoo Groups did not transfer to Groups.io
is it possible to bulk delete these messages?
Can you move a message to Files?

On Wed, Jul 18, 2018 at 09:41 PM, Caskey, Philip D. wrote:

Is there a way to update moderator privileges for more than one member at a time?

No...you must open each member record individually and set them one by one.

Regards,
Bruce
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Sorry if this topic exists; I looked but did not find ...

Is there a way to update moderator privileges for more than one member at a time?

Thank you both very much.?

I have saved the directions and example of how each member can change their display name, and I have also gone in and updated the "Members" list. I had tried placing a check next to the name and going to Actions with no result. Now I know to click on the actual name - nifty.? Out of 10 members I had 3 Linda's so while I understand that they can use whatever display name they want, we need to have more than just a first name or partial email address in order to know what is going on.
Thanks again
Beth

On Wed, Jul 18, 2018 at 05:39 PM, Sandra Pickens-Gmail wrote:

Now how long before they no longer have the BIG BLUE B by their email in members list??

Those in Bouncing status still won't receive group mails until they click on the link in the bounce probe.? You can manually send a probe if you're anxious to resolve bouncing status.

See?/static/help#bouncing?

Bruce?
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开云体育

If you're looking at the Activity Log, those never go away, just new information gets added.

Duane
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On Wed, Jul 18, 2018 at 04:39 PM, Sandra Pickens-Gmail wrote:

how long before they no longer have the BIG BLUE B

That should disappear the first time they receive a message.? I've had a few cases on some email services where it would go away for a day, back for a day, etc, but eventually stays away.

Duane
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In addition, Mark is on vacation until about the end of the month and few, if any, transfers will happen until he gets back,

Duane

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Received from Shal Farley at 7/18/2018 12:54 AM UTC:
?

Jim,

They told me Groups.io needed to call them and request removal of the block/delay and I sent the number to do that to Mark via the "Support" email address.

Good, I hope that helps.

Mark reports that RoadRunner/Spectrum should no longer be blocking/delaying mail from Groups.io. He didn't mention calling them, but I assume so.

It is a (dubious in my opinion) anti-spam technique called greylisting. The theory is that spambots won't retry.

Yes. Great theory, but very stupidly applied when blocking a mailing list where subscribers signed up willingly for the email they receive. If it's solicited it shouldn't be blocked or delayed. (Ex part time abuse desk staffer here).

Jim H

On Wed, Jul 18, 2018 at 12:25 PM, Beth Weld wrote:

I don't see a way for me to change that so I assume that I have to ask each member to somehow make their display name (?) more than just the first name.

You can change it in the Member's List. Go to Admin->Members and click on any user's name. The Display Name is an editable field here.?

Be advised that the subscriber can change it back to anything they want (via Subscription->Group Profile->Edit Group Profile). You can set a group policy on this but it such a policy not enforceable via the software. Thankfully, most will be too lazy or disinterested to bother.

As Toby noted, there has been a lot of discussion on this, here and elsewhere, and a consensus is a long way off. For my own current purposes, I would like to be able to set these names and lock them, but I also understand that if I was running a group for Alcoholics Anonymous or something like that, the opposite would no doubt be true.?

The bottom line is that the only real system identifier in groups.io is the email address. This is advantageous in some respects, inconvenient in others -- and to me, and this is one example of the latter.

Hope this helps,
Bruce
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I hear you, but lacking a link to what you believe you read elsewhere, I can only go on what the notice from Groups.io said and it said...

"You must take action to restore your account, or we will unsubscribe you from all of the groups you are a member of."

I'll contact Mark via the support address and ask him to change the wording of the bouncing notice to reflect that Group OWNERS are exempt from unsubscription... if that's indeed the case.

And I'll get back to the group on his response.

Jim H



Received from Shal Farley at 7/18/2018 05:06 PM UTC:

On 18/07/18 03:22 PM, MILLARD MUNGER wrote:

Is there some automatic culling of emails going on?

At least three things are happening:
* People that tried, and failed to unsubscribe from Yahoo, discover
their "toss into spam" filter no longer works, so they look at the
message, see an unsubscribe address, and use it;
* People that don't recognize the email address, and promptly toss the
message, unread, into spam;
* People that want to read messages, getting bounced, because a
"significant percentage" of users of their email vendor have decreed the
email address of the sender to be spam, triggering specific protocol
settings;

Within the first week, the list will receive messages from individuals,
wanting to know why you involuntarily subscribed them to the list.
Usually, but not always, these are individuals who tossed list-mail
straight into the trash, starting more than five years ago. They have
forgotten that they were ever subscribed to the list.
Regardless of how well you think you've prepared the list for the
migration, individuals in this group will have little idea of what is
going on. Telling them they should have read list mail, or even worse,
claiming that it was clearly discussed on some non-YahooGroups site,
will result in pithy flames directed at the list-moderator, and list-owner.

###

My suggestion is that the first message sent to the group state:
* This is the new home of "name and email address of previous home";
* Everybody in the subscriber list of the previous home was added here;
* For those that think that they are new here, you probably repeatedly
tried, and failed to unsubscribe from the list at the previous home.
Thus, you wrote a filter to throw everything into trash, and have
forgotten about this list;
* Directions on how to unsubscribe;
* Directions on how to get all list mail from Groups.IO to go to the
same email address;

The second message sent to the group should state:
* What the list is about;
* The history of the list;
* The future plans of the list;

The third message sent to the group should state:
* The rules of the list;
* An explanation of why those rules are in place;

The fourth message sent to the group should declare that it is now open
for user participation.

I cannot believe so many would be leaving on the first day.

If membership dropped by more than a third, I'd be concerned. Less than
that, and you're probably looking at the cumulative effects of longterm
issues in unsubscribing from YahooGroups.

On second thoughts, I'd be concerned if the list was the official
Internet communication channel for an organization, and these were
current members. I'd privately contact the unsubscribed individuals,
asking for an explanation, and file a report with the Board of
Directors, stating that x% / # members had unsubscribed from the list.

jonathon

On Wed, Jul 18, 2018 at 12:24 PM, Karen Bruhin wrote:

I sent to invitation back around the July 4 Holiday and again yesterday. I understand it can take 2-3 days, but this seems to be taking a bit longer than that. I'd just like to get a status update if possible.

When logged in using the email address that set up the transfer, go to the Yahoo transfer status page at /yahootransfer?

At bottom right, click in the "In Process" box. The name of the group you are transferring should appear in the list.

If it doesn't appear, then you never started the transfer on groups.io. Click on the green Start New Transfer button and try again.

If it does appear, click on the name, and it should open a new page. At the top of the resulting page is a grey box. Based on what you told us, it should say something to the effect that "Your invitation has been received and will be accepted soon. There is no need to send another invite."

If it says that, you're fine...all you can do is continue to wait. If it doesn't say that, then your invitation did not go through, and you need to send it again.

See also?/g/GroupManagersForum/message/8697?and
/g/GroupManagersForum/wiki/Transfer-from-Yahoo-Groups?

Regards,
Bruce?
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