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On Wed, Oct 5, 2022 at 01:06 PM, Brian Cockburn wrote:
How do I set the date format and timezone for invitation messages to ISO and CET please?Those default to the settings in existence when the group was created (which were what your account was set for at that time).? I don't believe there's a way to change them, but they by the settings that Francis mentioned. Duane -- Lots of detailed information can be found in the Owners Manual and Members Manual. |
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On Wed, Oct 5, 2022 at 02:06 PM, Brian Cockburn wrote:
I see that setting MY preferences affects what I see. How do I set the date format and timezone for invitation messages to ISO and CET please?You can set Default Sub(scriptiion) Settings in Admin, Settings, Default User Settings. That may carry over to Invitations from the owner. Your own settings are under your name, top right, Preferences. Frances ? -- Help available from Groups.io help and GMF wiki. ? |
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Re: Missing info
On Tue, Oct 4, 2022 at 09:47 PM, Annie Green wrote:
When a member replies to a message no subject or author name is shown.Annie -- I'm very confused. Are you saying this happens with everyone, or with one particular member? Does it happen with every post, or just replies? Has it happened over and over, or only once? Off the top of my head:? If it's one particular member, make sure that person's Display Name is populated.?As for the blank subject line, I'm at a loss. I tried to post a message with an empty subject. Online, I got an error message and it failed to post...by email, the message bounced with instructions to repost with a subject line. Please help us help you and provide a more detailed explanation of what is happening. Regards, Bruce Check out the groups.io Help Center?and?groups.io Owners Manual |
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Re: Can't pin this down on RSS Integrations
Mystery/Problem solved!? Apparently not all RSS readers and email services can parse a featured image to be within the item* in Wordpress's default RSS feed, so an small addon is in order.? I chose Send Images to RSS and it worked. Mailchimp users run into this issue when syndicating a Wordpress blog as well.? Leaving here if anyone runs into this problem.? Thanks for all your help in narrowing down the culprit! |
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Re: trouble in my group
If you don't want to get all notifications, go to your subscription and scroll down to Moderator Notifications.
Turn off the ones you don't want to receive. For example,? You probably want to get notices about pending members, but not about account changes. Be sure to scroll down and click on Save. Frances -- Help available from Groups.io help and GMF wiki. ? |
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Re: Change of email address for someone who is not on my groups
On Tue, Oct 4, 2022 at 03:43 PM, Wolfie wrote:
She was removed.Have you checked your activity log to make sure she was actually removed?? And that she didn't later come back?? I'd search for leniszam first, then probably for mlszcntr to try to find some more clues. Duane -- Lots of detailed information can be found in the Owners Manual and Members Manual. |
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Re: How to know if members have a Groups.io account
On Tue, Oct 4, 2022 at 10:57 AM, Frances wrote:
I think that there is another one ?that should be added - You receive an invitation to join a group.If I remember correctly, accepting the invitation also confirms the account of someone that has never had one.? Probably in there somewhere... Duane -- Lots of detailed information can be found in the Owners Manual and Members Manual. |
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Re: [daily automatic]
#messages
On Tue, Oct 4, 2022 at 12:36 PM, Ann Wild wrote:
I just activated the Locked Group notice, following the instructions from the Help Center.? But when we tested it by having a non-moderator send in a message, that message came through for posting, and he has not received the locked group message.? Does it take some amount of time for this to work?? We are a premium group.? What is going on?Ann, did you also lock the group? I think it would happen immediately if the group is locked and the notice is activated. /helpcenter/ownersmanual/1/locking-and-unlocking-groups-and-subgroups?single=true Frances ? -- Help available from Groups.io help and GMF wiki. ? |
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Re: How to know if members have a Groups.io account
On Tue, Oct 4, 2022 at 11:49 AM, Duane wrote:
I think the subsection, /helpcenter/membersmanual/1/joining-groups/responding-to-a-confirm-your-subscription-message, has a good description of it.? There's a bit of additional info at /helpcenter/membersmanual/1/understanding-groups-io-accounts/overview and /helpcenter/membersmanual/1/understanding-groups-io-accounts/creating-a-groups-io-account. Duane, this most useful one is: ?/helpcenter/membersmanual/1/joining-groups/responding-to-a-confirm-your-subscription-message,?
which lists everything except what happens if you are responding to an invitation. I double-checked the process because I thought that leaving out a common way to join Groups.io was odd. It says: In certain situations, you will receive a message from Groups.io asking you to reply to complete your subscription. The situations that generate this message are: ?
You do not have a Groups.io account, and you click a Join This Group button on a group¡¯s website.
You have a Groups.io account but you are not logged in to it, and you click a Join This Group button on a group¡¯s website.
You are logged in to a Groups.io account but you do not yet belong to any groups, and you click a Join This Group button on a group¡¯s website.
You send an email request to join a group that is restricted (that is, a group owner or moderator must approve membership requests).
You change the email address in your Groups.io account.
You create a new Groups.io account.
The subject line of the message is ¡°Confirm your Groups.io subscription.¡± You must reply to that message (you do not need to include any additional text) to verify your email address and complete your subscription.
I think that there is another one ?that should be added - You receive an invitation to join a group. Frances -- Help available from Groups.io help and GMF wiki. ? |
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Re: How to know if members have a Groups.io account
On Tue, Oct 4, 2022 at 10:38 AM, Frances wrote:
I don't think that the member help is clear enough about what happens if someone doesn't have a Groups.io account.I think the subsection, /helpcenter/membersmanual/1/joining-groups/responding-to-a-confirm-your-subscription-message, has a good description of it.? There's a bit of additional info at /helpcenter/membersmanual/1/understanding-groups-io-accounts/overview and /helpcenter/membersmanual/1/understanding-groups-io-accounts/creating-a-groups-io-account. Duane -- Lots of detailed information can be found in the Owners Manual and Members Manual. |
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Re: How to know if members have a Groups.io account
I don't think that the member help is clear enough about what happens if someone doesn't have a Groups.io account. ? |
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Re: How to know if members have a Groups.io account
If someone doesn't have a Groups.io account, they receive a Welcome to Groups.io email after they reply to the invitation. It says:
Hello,
Thank you for confirming your account. You will now receive messages from the groups you are subscribed to. If any of the groups you subscribed to require approval before joining, you will be notified when that happens.
Visit our help center for more information about how the Groups.io site works.
They also get a welcome to your group email. They will get a Group guidelines email if you have one. Both these messages can be edited (more content added) in Admin, Settings, Member Notices. (So can your invitation.) You do not have to do anything. It is all automatic. Frances Help available from Groups.io help and GMF wiki. ? |
Duane
Frances
Brian Cockburn
Bruce
Machinelf
Pete Cook