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Thanks Andy, we had a bit of a weird one. A deleted event was still showing several days afterwards. I could see it had been deleted and the groups.io calendar had no trace of the original event. One

Probably not a bug.? The formatting bar doesn't show up if the original message/notice was in plain text.? I'd see if I could create new notices of those types that are formatted, then delete the

Is her domain iinet.com.au? If so, they seem to be bouncing all groups.io emails right now. She needs to contact her provider and complain about their failure to deliver desired emails. See also

Alyssia, I'd start by looking her up in the members list (Admin > Members), and checking her email delivery history for successful and unsuccessful deliveries, as well as her activity history to see

Under the Admin menu check either Billing (for a paid group) or Upgrade (for a free group). Pete

/helpcenter/ownersmanual/1/viewing-and-managing-your-group-s-storage Regards, Bruce Check out the groups.io Help Center ( /helpcenter ) and groups.io Owners Manual (

When writing a post, I have access to a formatting toolbar which allows me to change the text in bold, italics or change the message style in various ways. The same happens when I write a new member

How do i find out how much storage I have left in my group please? Jackiep

I just received a help message form a member of a group I am a member of. She is unable to receive any mail from any io group she is is since 27 January, She has an Australian email address, I say

A quick search using your favourite search engine show plenty of questions about how often Google calendar syncs with external feeds (in the case the ICS feed from Groups.io). A common answer is?

We seem to be having issues with Google calendar syncing, It only syncs overnight which is a pain but sometimes it misses an event or retains a deleted event. All was working reasonably well until

*Group Managers Forum subscription reminder #admin* *When:* 02/01/2022 View Event ( /g/GroupManagersForum/viewevent?eventid=849698 ) *Description:* This is your monthly subscription

Leah -- There is a group setting that allows reposts after a certain time period. See

Hi Group Managers, I re-posted a short term rental in the Classifieds and my post was rejected because it doesn't meet the time to wait before re-posting (one month), but a quick search shows that

Well, maybe. There are account profiles and group profiles. If he hasn't created a group profile, the account profile will be used. But if he has, he can make changes in his account profile until the

Hi Malcolm Thanks - the member has written to me saying: Firstly, I have never used groups.io <http://groups.io/> until trying to join here, so no prior accounts. So not that, apparently - but thank

It's not just subgroups Mike. If the person is a member of several groups then he may have different profiles set for each. So if the group profile has been set, an edit to his master profile may not

Hi Andy - thanks for such a speedy response! We don’t have sub-groups, so no issue there, but I will pass the other info to our member and ask him to try an alternative. All the best Mike

First, the @UserName field needs to be unique across the Groups.io platform so if someone else somewhere in the world has used the name he is trying to, then he'll need to choose another. This field

Hi from the UK! I run a large, paid groups.io <http://groups.io/> account for a Mac User Group in Florida> One of our new members is having trouble creating a profile and writes: He’s subsequently