Keyboard Shortcuts
ctrl + shift + ? :
Show all keyboard shortcuts
ctrl + g :
Navigate to a group
ctrl + shift + f :
Find
ctrl + / :
Quick actions
esc to dismiss
Likes
- GroupManagersForum
- Messages
Search
Re: Can't interact with a Message sent to the Owner's email
marcio
¿ªÔÆÌåÓýShal,I generally reply directly from my email client (Thunderbird). That does expose my email address to the other person, but I'm not much concerned with that in most of my groups.I'm using Thunderbird, too. I was trying to answer through the web cause I wanted to reply using the +owner address. Anyway, as I said, now I understand whhy I can't reply. The "+owner messages" for this person is completely empty. Confused. We have an option for receiving non-member messages. We should be allowed to reply these? messages with the +owner address as well, methinks :) Thanks for all your support. It's really good to have this list where we can learn about this platform. I'm advancing really quickly with my lessons thanks to this group :) Cheers, AKA Starboy Sent from a galaxy far, far away. |
|||||
Re: Email Change
when I try and update it says that the server can't be found. On Wed, May 8, 2019 at 12:17 AM Shal Farley <shals2nd@...> wrote:
|
|||||
Re: Import & Export of CSV Database files in JSON format
JoAnn Taylor-Rice
Hi, I finally figured out the correct JSON format after several hours of trial and error. Thank you. JoAnn On Tue, May 7, 2019 at 11:39 PM Shal Farley <shals2nd@...> wrote: JoAnn, |
|||||
Re: Import & Export of CSV Database files in JSON format
JoAnn,
Your Subject text confuses me. Did you mean "Import & Export of Database files in JSON format"? If not, the phrase "CSV Database files" is what I don't understand. I tried this multiple times and the only row that would export was theI've used the Export Table button, sometimes selecting JSON, and other times selecting CSV. In each case all rows were included. So I'm not sure how it could be going wrong for you. In the case of JSON, the table parameters come first, then column definitions, then row contents. In JSON the concept of a HEADER row is implemented as an array of column definition objects. Likewise the rows are represented as an array of row definition objects, each of which contains some row parameters followed by an array of column values for that row. JSON is a rather tediously verbose format for humans, but it does capture all of the information about the table, where CSV does not. I tried selecting rows thinking that was preventing the actual linesNo, that doesn't seem to matter. Shal -- Help: /static/help More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list |
|||||
Re: Email Change
Becky,
?
?
Change the Group Email Address on the group's Settings page. Don't forget the blue Update Group button at the bottom of the page.
?
After the change your subscribers will be able to access the group's pages at the new name via their Your Groups page, but if they have any browser bookmarks to the old name they'll need to update them. And if you've put links to your group on other sites you'll need to update them.
?
Likewise, your group members will start receiving group messages that reference the new name, but they may need to update their email address book. If they attempt to reply to a message sent before the change they'll need to update the email address in their reply.
?
Shal
?
?
?
?
-- Help: /static/help More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list |
|||||
Import & Export of CSV Database files in JSON format
JoAnn Taylor-Rice
I finally imported a database.? However, I thought I should probably test out the export feature to make sure the DB rows could all be exported properly.? I tried this multiple times and the only row that would export was the HEADER row.? I tried selecting rows thinking that was preventing the actual lines to export properly. That did not work either.
Has anyone figured out how to do this?? If so, please provide short summary of the steps. Thanks so much. Regards, JoAnn |
|||||
Re: Can't interact with a Message sent to the Owner's email
Marcio,
What Bruce said. I generally reply directly from my email client (Thunderbird). That does expose my email address to the other person, but I'm not much concerned with that in most of my groups. I do CC my reply to the +owner address as well as Reply-To the +owner address, that way the other owners stay in on the conversation. In Thunderbird Reply-To is an option just like CC and BCC.
If you're seeing the message in the Activity log, and the Subject text isn't a link to the message, then the message was sent from a non-member. Groups.io does not store
non-member messages to +owner
nor provide a means to reply to them.
I'm not exactly certain why that is, but perhaps such messages are more likely to be spam and there could be a lot of them, wasting space. I could see a utility to storing them for a limited duration, or limited amount of storage consumed, with auto-deletion after that. Shal -- Help: /static/help More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list |
|||||
Re: Can't interact with a Message sent to the Owner's email
marcio
¿ªÔÆÌåÓýHi Bruce,It helped a lot. I'm used to check these messages through the activity page because it iss how I've learned. Anyway, now I understand whhy I can't reply. The "+owner messages" for this person is completely empty. Is it a possibility that a person can send an email to the owner and delete it if their mind change later on? Cheers, AKA Starboy Sent from a galaxy far, far away. Em 07/05/2019 14:51, Bruce Bowman disse: On Tue, May 7, 2019 at 01:39 PM, marcio wrote: |
|||||
Re: Can't interact with a Message sent to the Owner's email
On Tue, May 7, 2019 at 01:39 PM, marcio wrote:
Someone sent a message to the owner's email and I can't reply the person.I don't fully understand the problem, but I'll attempt to answer... If online, open that user's member record (Admin>Members). Click the button at the top that says "+owner messages." All +owner messages that this subscriber has ever sent should be stored here. Click on the subject line to open one of them, and you should find a blue "Reply" button at the bottom of the page. If there's no button, send us a screenshot. If in email, use the "reply" function of your email client. A groups.io footer with a "reply" link isn't really necessary. Hope this helps, Bruce -- The system Help is your friend.??/static/help |
|||||
Can't interact with a Message sent to the Owner's email
marcio
¿ªÔÆÌåÓýHi,Someone sent a message to the owner's email and I can't reply the person. I can see the activity, however not a link for replying. Interestingly enough this is the only email with this characteristic. Suggestions? Cheers, AKA Starboy Sent from a galaxy far, far away. |
|||||
Re: CALENDAR
On Tue, May 7, 2019 at 09:52 AM, Ellen Bourne wrote:
When, I make calendar entries to the various calendars I like to insert a gif image or regular image.? Sometimes it the copy and paste works sometimes it does not.? Can you tell me what I am doing incorrectly or the proper way of inserting an image into the calendars.Groups.io does not store images in calendar entries, and the Event Description editor provides no tools by which an image can be inserted. Therefore, you cannot paste a photo from your computer desktop and have it appear in the calendar. What's probably happening -- when it works -- is that you are selecting an image from another web site and pasting that into your calendar. In doing so, the paste inserts an <img> tag containing the URL of the original image. It is not stored in groups.io, but is instead pulled up from the other site as needed to display. If that URL later changes or the image is removed from the original site, a broken link will appear instead. If you want to be able to do this reliably, I suggest you upload your images to cloud storage (Google Drive or some such) so the URLs remain static and you have some control of when the images get deleted. ? Hope this helps, Bruce -- The system Help is your friend.??/static/help |
|||||
Re: Bouncing members
On Tue, May 7, 2019 at 09:27 AM, ray_r.rm wrote:
I have a bunch of bouncing members that I would like to notify or remove.You can always try to send them another bounce probe. Select Bouncing from the pull-down menu, tick the checkbox next to Display Name to select all, then select Send Bounce Probe from the menu at the bottom of the page. If you want to remove them without sending them any notice, go to Admin>Settings>Member Notices and see if you have any active notices of type "Goodbye." If so, open it and make it inactive (uncheck the "Active Message" box) temporarily until you complete all the deletions.? In practice, however, they will probably never even know.? Recently, one of my groups turned up 75 bouncing subscribers...~11% of the total. At least 4/5ths of those were people whose Yahoo Mail?accounts had been disabled due to inactivity. I painstakingly went through about half of these accounts, checking activity history...not one of them had posted or really done anything since we transferred the group here 16 months ago. Many were lurkers who had never posted at all. They are now gone. Why cling to a laundry list of email addresses that can't receive any messages? Our message archive is viewable even without a subscription; and if anyone on that list has an alternate address and wants back into the group badly enough, it isn't that hard to resubscribe. Yes, I felt a little guilty about it...but the feeling soon passed. :-) Hope this helps, Bruce -- The system Help is your friend.??/static/help |
|||||
Bouncing members
I have a bunch of bouncing members that I would like to notify or remove.
To notify I may be able to get the better address from another related site, but that will be a lot of work. Is there any other method of getting rid of these people without them thinking I am the bad guy for dumping them? Thanks, Richard |
|||||
Re: Leaving Members Feedback
Marcio, Still talking about goodbye messages and the like, can I quote the person's name on my goodbye message using a variable or something like that? No. That is not currently a Groups.io feature, but perhaps it ought to be. Something like that is done in the boilerplate portion of Invitations (though not under the control of the group owner/mod). I think this means that there is no technical barrier to doing this. I think the only tricky part is deciding on the syntax that triggers substitution, and the list of things that can be inserted. The Invitation preview
uses the form [name], but $name might be just as good. Refer also to: That topic is now locked, but you should start a new topic in beta anyway because yours
seems applicable to any of the Member Notices, while that old topic is only about Invite. Shal -- Help: /static/help More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list |
|||||
Re: Leaving Members Feedback
marcio
Guys,
I'm really sorry for all the questions on a same day. I promise this is probably the last one for today :) Still talking about goodbye messages and the like, can I quote the person's name on my goodbye message using a variable or something like that? Like, if a person has their name showed as John Doe, a variabel, for instance $name, would take care of replace itself with the person's name on the email sent. Putting it better, if I write We're so sad to see you go, $name ($name being just an example), then it would be converted to the person's name on the email they would read. So, is it possible at all? Thanks for your help, it's really much appreciated. |
|||||
Re: Leaving Members Feedback
marcio
¿ªÔÆÌåÓýDuane,Thanks a lot for your answer. Actually I thought of it, but I didn't know if I was right on this so thought I'd better asking. Thanks again :) Cheers, AKA Starboy Sent from a galaxy far, far away. Em 06/05/2019 19:04, Duane disse: You can set up a Goodbye Notice that is sent whenever anyone leaves the group, Admin > Settings, Member Notices, New Notice.?? You could ask them to explain why they left, if they would like. |
|||||
Re: Deleting Attachments
¿ªÔÆÌåÓý
-------Original Message-------
?
?
Joyce, ?
?
Look at your group's Upgrade page. That page is called Billing if your group is already upgraded. ?
?
You can have attachments auto-deleted when you're over quota.
?
At the bottom of the Message Policies section of your group's Settings page, select Delete Old Attachments in the Out of Space control.
?
?
Question...if I just delete the message, does it delete the attachments too?? ?
Yes.
?
Shal
? -- Help: /static/help More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list ? |
|||||
Re: Deleting Attachments
Joyce,
?
?
Look at your group's Upgrade page. That page is called Billing if your group is already upgraded.
?
?
You can have attachments auto-deleted when you're over quota.
?
At the bottom of the Message Policies section of your group's Settings page, select Delete Old Attachments in the Out of Space control.
?
?
?
Yes.
?
Shal
?
-- Help: /static/help More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list |
to navigate to use esc to dismiss