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On Tue, May 7, 2019 at 01:39 PM, marcio wrote:

Someone sent a message to the owner's email and I can't reply the person.
I can see the activity, however not a link for replying. Interestingly enough this is the only email with this characteristic.

I don't fully understand the problem, but I'll attempt to answer...

If online, open that user's member record (Admin>Members). Click the button at the top that says "+owner messages." All +owner messages that this subscriber has ever sent should be stored here. Click on the subject line to open one of them, and you should find a blue "Reply" button at the bottom of the page. If there's no button, send us a screenshot.

If in email, use the "reply" function of your email client. A groups.io footer with a "reply" link isn't really necessary.

Hope this helps,
Bruce
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