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Re: Group email messages blocked by BT


 

John,

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... but sadly seems to result in all messages to BT addresses being blocked. There is no error message, the emails just disappear into the ether.
The status of? the most recent messages sent to a given member can be found on the Email Delivery History tab of that member's page in the Members list. If any of the messages sent to that member were actually rejected ("bounced") by the member's email service then those should be listed in the Recent Bounces section of the page.
If the most recent message in the group shows in the Most Recent Successful Delivery section, but was not received by that member, then the member needs to look to his/her service provider for the answer - the provider accepted the message but may have delivered it to the member's Spam folder, or elsewhere, rather than his/her Inbox.
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The member can find the same information for their own email deliveries on the Email Delivery History tab of their Subscription page, or in the Recent Bounces page of their Account.


In need a system that will succeed in delivering emails to people with a wide variety of email addresses. Is there some sort of special setting that would achieve that?
No special settings required. Groups.io is designed to be as successful as possible with all email services. Mark Fletcher (Groups.io's developer) is very sensitive to deliverability issues. If there's a systemic delivery problem with a given email service he's usually on top of it.
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Shal
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