Sue
My BT appears to be with Yahoo too. I have just sent a message to the group, after marking all the joining emails as "not spam". The message duly arrived in the spam filter of each email account.
I had a look for how to disable the spam filter, but unfortunately I do not seem to be alone in being unable to disable it, and in being angry about that and about its ineffectiveness. Unfortunately many of the target group have only BT email addresses.
I am amazed that no-one else has had a problem. They must use some technique to identify spam, and I had hoped the groups.io software would have been designed not to fall foul of it.
Thanks for your feedback, which is helpful
John Clube
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On 08/01/2019 14:54, Sue via Groups.Io wrote:
Nothing helpful to add but just to say, I'm also with BT and one of those who are still served by Yahoo and I don't have a problem with missing group messages or them going to spam.
Hopefully any/all information will help pin-point the problem.
Sue
* Matters are complicated by the fact that
BT's mail service is actually provided by
different providers; at one point it was all handled by
Yahoo but BT set about migrating to (I think) CPCloud. Then,
for whatever reason, I think the migration stopped so that
some users are on CPCloud (me, for example) while others are
still on a service provided by Yahoo.
