Chris
BT had changed its layout, hiding the spam inbox. I have many BT email addresses, and for testing purposes I sent invitations to other email addresses belonging to me. I have since located the spam inboxes, and found all the messages in them. I them marked them as not spam, and accepted the subscribe invitations. All subsequent acknowledgements went straight to the spam inboxes.
I have been trying to turn off the BT spam filter for years, and still cannot find out how to do it. It would be really great to know, because I will clearly have to tell other people how to do it. I am very happy to turn it off, as I observe it lets through all spam and traps only wanted messages.
It would be very helpful to know how you turn off the spam filter.
Thank you very much for your help. I am surprised nobody else has experienced this problem. I am now going to see if messages get through.
Thanks again
John Clube
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