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Re: Problem with uploading Files


 

On Wed, Oct 17, 2018 at 03:24 PM, Anita Myers wrote:
I deleted a membership roster that was out of date and then tried uploading a corrected one to the files section of my group. It will not allow me to access it to upload. Is this a problem system-wide or am I doing something wrong?
I'm not sure what you mean by "it will not allow me to access it." But I'm going to take a guess anyway...

If it's a PDF file and you are using the Edge browser, the "Couldn't Open PDF" message you might be seeing affects only the display of the thumbnail image in the dialog box. If you click on the "Add" button anyway, it should still go.

See /g/GroupManagersForum/topic/23176361#10036?for a screenshot and discussion.

Or you could be out of storage space or any number of other things. I hope this helps...if not, we will need more details on what kind of file you're uploading, its size, and what kind of response groups.io is giving you as you attempt the upload.

Best regards,
Bruce
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