I'm not for one minute saying Arriva don't deserve this, but from my last experiences of Arriva Yorkshire and Stagecoach it was Stagecoach that were rubbish! On my last trip to visit family in Bradford, Arriva performed as they should, even during a Monday morning peak.
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I'm not sure why Stagecoach South manage to class Portsmouth as a seperate operator though and it not be the wider Stagecoach South company.
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Anyway, the nature of these surveys can be somewhat hit and miss. As the people in these surveys are only scoring one operator, and not scoring all of them against each other, there will be a huge variation on how people express their perception of how their bus is operating.
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Paul McNamara
Photos from Europe, the Far East and Australia - http://www.citybus.xyz/
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Sent:?Wednesday, March 13, 2024 at 5:25 PM From:?"ian@yorkshirebus via groups.io" <yorkshirebus@...> To:[email protected] Subject:?[ydbn] Arriva Yorkshire - worst operator in the UK?
Apparently Arriva Yorkshire are the worst operator in the UK -
Having recently experienced the massive queues in Leeds Bus Station caused by services missing regularly, and trying to catch a bus in Wakefield on a Friday afternoon I'd certainly struggle to disagree with this ranking!