On Nov 1, 2019, Debbi wrote:
Google hasn't been very helpful with this issue. I updated to Catalina a couple days?ago. Took a screenshot this morning using Command+Shift+4. Preview displays?this error message when I try to open it:
The file ¡°Screen Shot 2019-11-01 at 6.33.49 AM¡± couldn¡¯t be opened.
?
I can open other files in Preview. I tried changing the name of the screenshot to?include .png at the end. That didn't help.
I¡¯m not sure when or where it¡¯s determined, but my screenshots default to being?JPEG files.
I normally use <Command><Shift><5> (not <4>), so I tried doing a ¡°4¡± just now.
When I pressed <Return>, the thumbnail appeared on the desktop; I double-clicked?that to open it up fully, then clicked on the ¡°Send To¡± box in the upper right, and?chose Preview. The image opened fully.
When I went to my Screenshots folder, I could see that it was a .jpg file.
Jim Saklad