In my downloads folder I have an unsigned PDF letter, watermarked ¡°DRAFT,¡± ¡°written" by a named insurance adjuster, probably not intended for me, although it deals with a disaster which took my home.Using the tools available either in the macOS and Adobe Reader, the author is listed as someone else entirely, a person I don¡¯t know, and it supposedly was created using MS Word via amazonwebservices.
I¡¯ve received variations of this letter, much expanded upon, customized for the insurance company¡¯s purposes in dealing with me as a claimant and signed by my adjusters.
There is vigorous discussion among and between many parties to this disaster regarding the sincerity of the insurance companies¡¯ dealings with their policyholders in the wake of this disaster. The letter contains enough body text to be used as a template for a denial of request for payment; i.e., a blanket refusal in a situation in which the California Department of Insurance has directed the companies to consider every request for payment on its own merits.
I have no idea how this pdf came to live in my downloads folder. It¡¯s conceivable I received it from a fellow-claimant in an email, but I don¡¯t really know that it started life on my machine as an email attachment. Is there any way to discover that?
Please note that I¡¯m not asking for legal or insurance advice, just whether I can access information in my email database or the file system to give me a clue how I got this.
Thanks so much,
Jim Robertson
