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Thanks for your response, Jim. I actually DID write that I am using Mojave; I didn’t think the exact version was relevant. What IS relevant is that apparently Word for Mac (2011, in my case) does not retain the TOC hyperlinks when exported to PDF.

And while I do have access to MS Word Online, as I said in my original message it messed up the formatting of my document. Granted, I could recreate the document from scratch in MS Word Online (or, for that matter, in my personal preference: LibreOffice), but I was trying to avoid that since it is 88 pages and lots of formatting, pictures etc. I have at times distributed as an MS Word file, but not everyone can open those, and we need it to be able to be opened in a tablet and have the TOC links. PDF seems like the best option.

Turns out Otto suggested I give FreeOffice a try, and its TextMaker word processor does in fact retain the TOC links when exporting, and further I was able to open my Word document into it with very little reformatting required. Thanks Otto!