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Re: Finder Not Responding


 

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Hi

Are you following the instructions for Safe Boot for the M series?

Continue holding the power button on startup imtol you see More Options?

Can you run EntrCheck Pro to identify issues?

Paul

On Dec 4, 2023, at 8:44 AM, Gijzette <gsstrickland@...> wrote:

I have a 2021 M1 MacBook Pro that is issued to me by my company. A couple of weeks ago finder started giving me issues. I get the spinning beach ball and have to force quit finder. When I go into the force quit selection it shows finder is not responding.?

I attempted to boot into safe mode to see if that resolved the?issue, using the instructions on Apple's support page for the M1, but I was unable to get into safe mode. I gave up after 3 tries. This was on Thursday evening and after the Mac booted up finder worked fine all day Friday. I put my Mac to sleep Friday evening, used it for a few minutes on Sunday then put it back to sleep. Today, finder is back to the spinning beach ball and I have to force quit it.?

I use finder multiple times throughout the day so this is very frustrating. If this was my personal Mac I would perform an OS repair. Since this is not my personal Mac I'm not sure what the company has installed that will be uninstalled by doing an OS repair.?

Does anyone have any suggestions for me to try? Any idea what my company could've changed to prevent me from booting into safe mode?

Thanks!
~~Gijzette

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