¿ªÔÆÌåÓý

random OS/2 trivia


 

apropos of nothing ...?

I decided I have not done enough of the Masochism Tango lately, so I got OS/2 Warp Connect 4 installed under VM Fusion. Fascinating CD formal, let me tell you -- my Mac wanted to disavow it (a machine has no trouble with Warp 3 or Warp 4 Server CDs).

I then brought up a TCP/IP 3270 session connecting to a Hercules instance running VM.? At first because I could not login I could not hit ENTER.

It turns out in the OS/2 3270 emulator, the emulated ENTER key is the bare-assed Right-Control.? Not Control-Enter, not Shift-Control, just Control. I no doubt knew this in 1995 back when I used to run OS/2 to fend off the NT weenies in the corporate IT department, but even I (the guy remembers the details), had to hunt it for today.

As my spouse just said to me, "Why are you doing to yourself?"

-ahd-


 

On 2019-10-25 6:33 AM, Drew Derbyshire wrote:
It turns out in the OS/2 3270 emulator, the emulated ENTER key is the bare-assed Right-Control.? Not Control-Enter, not Shift-Control, just Control.
As a professional developer on z/OS (not a quality claim - just that someone pays me) I've used Right-Control as <enter> and Left-Control as <reset> from the mid-90s to today - and for the foreseeable future.? I just have to have a New-Line key, and that key is labelled as "Enter" on my keyboard.

I say "mid 90s".? It was probably 1992 or 1993.? They took away my 3192 and gave me a PC - just so they could email me.

I got OS/2 after seeing a presentation at NaSTEC in Florida.? It was a bit of a wild ride for a number of years...

Cheers,
Greg


 

On 10/25/19 5:43 AM, Grog Proce wrote:
On 2019-10-25 6:33 AM, Drew Derbyshire wrote:
It turns out in the OS/2 3270 emulator, the emulated ENTER key is the bare-assed Right-Control.? Not Control-Enter, not Shift-Control, just Control.
As a professional developer on z/OS (not a quality claim - just that someone pays me) I've used Right-Control as <enter> and Left-Control as <reset> from the mid-90s to today - and for the foreseeable future.? I just have to have a New-Line key, and that key is labelled as "Enter" on my keyboard.
I prefer using ENTER on x3270.? I use Shift-ENTER for new line (or fake it with a tab key)? on it.

Yes, Left-Control is Reset on the OS/2 emulator.

I say "mid 90s".? It was probably 1992 or 1993.? They took away my 3192 and gave me a PC - just so they could email me.
That's what you get for using z/OS instead of z/VM.? VM does mail just fine.? :-)
I got OS/2 after seeing a presentation at NaSTEC in Florida.? It was a bit of a wild ride for a number of years...
I first touched OS/2 when I worked for Keane, Inc. and we were contracted with IBM to write a smart OS/2-based emulator connecting to AS/400's.? This was 1989, and a month and half after I started, IBM canceled the project as part of their global pullback. (I suspect also they got a clue and realized that for customers, PC's did not exist simply to talk to IBM servers using coax).

I stopped using OS/2 full time at home at when I got my first Pentium in 1996, and programs crashed on the machine.? I figured out after months that the cache chips with were bad, and Windows worked better because IT didn't exploit the system memory as well (heavily) ... but by then the writing was on the wall about OS/2 having lost the war.

I also lost the war on email that decade, SMTP/POP3/IMAP kicked UUCP's butt.? :-)

-ahd-


 

I was working at IBM (in FL) at the time of OS/2 and was on some of the original task forces that were defining the OS. Unfortunately management didn¡¯t listen to us on quite a few topics.

The keyboard layout is such because IBM expected it to be used on some incarnation of the 3270 PC. The keyboard of which has the left control is marked ¡°reset¡± and right control is marked ¡°enter¡±.

TTFN - Guy

On Oct 25, 2019, at 12:04 PM, Drew Derbyshire <swhobbit@...> wrote:

On 10/25/19 5:43 AM, Grog Proce wrote:
On 2019-10-25 6:33 AM, Drew Derbyshire wrote:
It turns out in the OS/2 3270 emulator, the emulated ENTER key is the bare-assed Right-Control. Not Control-Enter, not Shift-Control, just Control.
As a professional developer on z/OS (not a quality claim - just that someone pays me) I've used Right-Control as <enter> and Left-Control as <reset> from the mid-90s to today - and for the foreseeable future. I just have to have a New-Line key, and that key is labelled as "Enter" on my keyboard.
I prefer using ENTER on x3270. I use Shift-ENTER for new line (or fake it with a tab key) on it.

Yes, Left-Control is Reset on the OS/2 emulator.

I say "mid 90s". It was probably 1992 or 1993. They took away my 3192 and gave me a PC - just so they could email me.
That's what you get for using z/OS instead of z/VM. VM does mail just fine. :-)
I got OS/2 after seeing a presentation at NaSTEC in Florida. It was a bit of a wild ride for a number of years...
I first touched OS/2 when I worked for Keane, Inc. and we were contracted with IBM to write a smart OS/2-based emulator connecting to AS/400's. This was 1989, and a month and half after I started, IBM canceled the project as part of their global pullback. (I suspect also they got a clue and realized that for customers, PC's did not exist simply to talk to IBM servers using coax).

I stopped using OS/2 full time at home at when I got my first Pentium in 1996, and programs crashed on the machine. I figured out after months that the cache chips with were bad, and Windows worked better because IT didn't exploit the system memory as well (heavily) ... but by then the writing was on the wall about OS/2 having lost the war.

I also lost the war on email that decade, SMTP/POP3/IMAP kicked UUCP's butt. :-)

-ahd-




 

Isn't it older than that? The 3178 keyboard had both a "newline" key which moved the cursor and "enter" which generated an aid.
The newline was where the right control key is on a modern keyboard,

Dave

-----Original Message-----
From: [email protected] <[email protected]> On Behalf Of
ggs@...
Sent: 25 October 2019 21:42
To: [email protected]
Subject: Re: [h390-vm] random OS/2 trivia

I was working at IBM (in FL) at the time of OS/2 and was on some of the
original task forces that were defining the OS. Unfortunately management
didn¡¯t listen to us on quite a few topics.

The keyboard layout is such because IBM expected it to be used on some
incarnation of the 3270 PC. The keyboard of which has the left control is
marked ¡°reset¡± and right control is marked ¡°enter¡±.

TTFN - Guy

On Oct 25, 2019, at 12:04 PM, Drew Derbyshire <swhobbit@...>
wrote:

On 10/25/19 5:43 AM, Grog Proce wrote:
On 2019-10-25 6:33 AM, Drew Derbyshire wrote:
It turns out in the OS/2 3270 emulator, the emulated ENTER key is the
bare-assed Right-Control. Not Control-Enter, not Shift-Control, just Control.

As a professional developer on z/OS (not a quality claim - just that someone
pays me) I've used Right-Control as <enter> and Left-Control as <reset> from
the mid-90s to today - and for the foreseeable future. I just have to have a
New-Line key, and that key is labelled as "Enter" on my keyboard.

I prefer using ENTER on x3270. I use Shift-ENTER for new line (or fake it with
a tab key) on it.

Yes, Left-Control is Reset on the OS/2 emulator.

I say "mid 90s". It was probably 1992 or 1993. They took away my 3192 and
gave me a PC - just so they could email me.
That's what you get for using z/OS instead of z/VM. VM does mail just fine.
:-)
I got OS/2 after seeing a presentation at NaSTEC in Florida. It was a bit of a
wild ride for a number of years...

I first touched OS/2 when I worked for Keane, Inc. and we were contracted
with IBM to write a smart OS/2-based emulator connecting to AS/400's. This
was 1989, and a month and half after I started, IBM canceled the project as
part of their global pullback. (I suspect also they got a clue and realized that for
customers, PC's did not exist simply to talk to IBM servers using coax).

I stopped using OS/2 full time at home at when I got my first Pentium in 1996,
and programs crashed on the machine. I figured out after months that the
cache chips with were bad, and Windows worked better because IT didn't
exploit the system memory as well (heavily) ... but by then the writing was on
the wall about OS/2 having lost the war.

I also lost the war on email that decade, SMTP/POP3/IMAP kicked UUCP's
butt. :-)

-ahd-





 

Hello!
I believe it is. We'd need Dave M to comment on that, but he's busy
answering questions from people who are being surprised. This is
something even I can't answer which is certainly a first. As for OS/2,
hmm, never got the Warp one to work, but did nearly succeed with the
others.

However.... I'm trying to track down a copy of the thing that IBM
wrote for laughs for Windows 3.11. Think "runtime" and you're trying
to figure out why a guy named Bob is insisting he works for UNCLE.
-----
Gregg C Levine gregg.drwho8@...
"This signature fought the Time Wars, time and again."

On Fri, Oct 25, 2019 at 5:13 PM Dave Wade <dave.g4ugm@...> wrote:

Isn't it older than that? The 3178 keyboard had both a "newline" key which moved the cursor and "enter" which generated an aid.
The newline was where the right control key is on a modern keyboard,

Dave

-----Original Message-----
From: [email protected] <[email protected]> On Behalf Of
ggs@...
Sent: 25 October 2019 21:42
To: [email protected]
Subject: Re: [h390-vm] random OS/2 trivia

I was working at IBM (in FL) at the time of OS/2 and was on some of the
original task forces that were defining the OS. Unfortunately management
didn¡¯t listen to us on quite a few topics.

The keyboard layout is such because IBM expected it to be used on some
incarnation of the 3270 PC. The keyboard of which has the left control is
marked ¡°reset¡± and right control is marked ¡°enter¡±.

TTFN - Guy

On Oct 25, 2019, at 12:04 PM, Drew Derbyshire <swhobbit@...>
wrote:

On 10/25/19 5:43 AM, Grog Proce wrote:
On 2019-10-25 6:33 AM, Drew Derbyshire wrote:
It turns out in the OS/2 3270 emulator, the emulated ENTER key is the
bare-assed Right-Control. Not Control-Enter, not Shift-Control, just Control.

As a professional developer on z/OS (not a quality claim - just that someone
pays me) I've used Right-Control as <enter> and Left-Control as <reset> from
the mid-90s to today - and for the foreseeable future. I just have to have a
New-Line key, and that key is labelled as "Enter" on my keyboard.

I prefer using ENTER on x3270. I use Shift-ENTER for new line (or fake it with
a tab key) on it.

Yes, Left-Control is Reset on the OS/2 emulator.

I say "mid 90s". It was probably 1992 or 1993. They took away my 3192 and
gave me a PC - just so they could email me.
That's what you get for using z/OS instead of z/VM. VM does mail just fine.
:-)
I got OS/2 after seeing a presentation at NaSTEC in Florida. It was a bit of a
wild ride for a number of years...

I first touched OS/2 when I worked for Keane, Inc. and we were contracted
with IBM to write a smart OS/2-based emulator connecting to AS/400's. This
was 1989, and a month and half after I started, IBM canceled the project as
part of their global pullback. (I suspect also they got a clue and realized that for
customers, PC's did not exist simply to talk to IBM servers using coax).

I stopped using OS/2 full time at home at when I got my first Pentium in 1996,
and programs crashed on the machine. I figured out after months that the
cache chips with were bad, and Windows worked better because IT didn't
exploit the system memory as well (heavily) ... but by then the writing was on
the wall about OS/2 having lost the war.

I also lost the war on email that decade, SMTP/POP3/IMAP kicked UUCP's
butt. :-)

-ahd-
-=-=-=-=-=-=-=-=-=-=-=-
And this space was sponsored by the creation of space to fill space community.


 

Gregg,
You can just see on this keyboard for sale on E-Bay



the right control is labelled "enter" and the left "reset"

Dave

-----Original Message-----
From: [email protected] <[email protected]> On Behalf Of Gregg Levine
Sent: 25 October 2019 22:21
To: [email protected]
Subject: Re: [h390-vm] random OS/2 trivia

Hello!
I believe it is. We'd need Dave M to comment on that, but he's busy answering
questions from people who are being surprised. This is something even I can't
answer which is certainly a first. As for OS/2, hmm, never got the Warp one to
work, but did nearly succeed with the others.

However.... I'm trying to track down a copy of the thing that IBM wrote for
laughs for Windows 3.11. Think "runtime" and you're trying to figure out why a
guy named Bob is insisting he works for UNCLE.
-----
Gregg C Levine gregg.drwho8@...
"This signature fought the Time Wars, time and again."

On Fri, Oct 25, 2019 at 5:13 PM Dave Wade <dave.g4ugm@...> wrote:

Isn't it older than that? The 3178 keyboard had both a "newline" key which
moved the cursor and "enter" which generated an aid.
The newline was where the right control key is on a modern keyboard,

Dave

-----Original Message-----
From: [email protected] <[email protected]> On Behalf Of
ggs@...
Sent: 25 October 2019 21:42
To: [email protected]
Subject: Re: [h390-vm] random OS/2 trivia

I was working at IBM (in FL) at the time of OS/2 and was on some of
the original task forces that were defining the OS. Unfortunately
management didn¡¯t listen to us on quite a few topics.

The keyboard layout is such because IBM expected it to be used on
some incarnation of the 3270 PC. The keyboard of which has the left
control is marked ¡°reset¡± and right control is marked ¡°enter¡±.

TTFN - Guy

On Oct 25, 2019, at 12:04 PM, Drew Derbyshire
<swhobbit@...>
wrote:

On 10/25/19 5:43 AM, Grog Proce wrote:
On 2019-10-25 6:33 AM, Drew Derbyshire wrote:
It turns out in the OS/2 3270 emulator, the emulated ENTER key
is the
bare-assed Right-Control. Not Control-Enter, not Shift-Control, just Control.

As a professional developer on z/OS (not a quality claim - just
that someone
pays me) I've used Right-Control as <enter> and Left-Control as
<reset> from the mid-90s to today - and for the foreseeable future.
I just have to have a New-Line key, and that key is labelled as "Enter" on my
keyboard.

I prefer using ENTER on x3270. I use Shift-ENTER for new line (or
fake it with
a tab key) on it.

Yes, Left-Control is Reset on the OS/2 emulator.

I say "mid 90s". It was probably 1992 or 1993. They took away
my 3192 and
gave me a PC - just so they could email me.
That's what you get for using z/OS instead of z/VM. VM does mail just
fine.
:-)
I got OS/2 after seeing a presentation at NaSTEC in Florida. It
was a bit of a
wild ride for a number of years...

I first touched OS/2 when I worked for Keane, Inc. and we were
contracted
with IBM to write a smart OS/2-based emulator connecting to
AS/400's. This was 1989, and a month and half after I started, IBM
canceled the project as part of their global pullback. (I suspect
also they got a clue and realized that for customers, PC's did not exist
simply to talk to IBM servers using coax).

I stopped using OS/2 full time at home at when I got my first
Pentium in 1996,
and programs crashed on the machine. I figured out after months
that the cache chips with were bad, and Windows worked better
because IT didn't exploit the system memory as well (heavily) ...
but by then the writing was on the wall about OS/2 having lost the war.

I also lost the war on email that decade, SMTP/POP3/IMAP kicked
UUCP's
butt. :-)

-ahd-


 

Hello!
Remember what I posted.. I'm not doubting the circumstances, if any
that is. However..... I'm still looking for that missing example thing
called an "OS/2 Runtime for Windows".
-----
Gregg C Levine gregg.drwho8@...
"This signature fought the Time Wars, time and again."

On Fri, Oct 25, 2019 at 5:30 PM Dave Wade <dave.g4ugm@...> wrote:

Gregg,
You can just see on this keyboard for sale on E-Bay



the right control is labelled "enter" and the left "reset"

Dave

-----Original Message-----
From: [email protected] <[email protected]> On Behalf Of Gregg Levine
Sent: 25 October 2019 22:21
To: [email protected]
Subject: Re: [h390-vm] random OS/2 trivia

Hello!
I believe it is. We'd need Dave M to comment on that, but he's busy answering
questions from people who are being surprised. This is something even I can't
answer which is certainly a first. As for OS/2, hmm, never got the Warp one to
work, but did nearly succeed with the others.

However.... I'm trying to track down a copy of the thing that IBM wrote for
laughs for Windows 3.11. Think "runtime" and you're trying to figure out why a
guy named Bob is insisting he works for UNCLE.
-----
Gregg C Levine gregg.drwho8@...
"This signature fought the Time Wars, time and again."

On Fri, Oct 25, 2019 at 5:13 PM Dave Wade <dave.g4ugm@...> wrote:

Isn't it older than that? The 3178 keyboard had both a "newline" key which
moved the cursor and "enter" which generated an aid.
The newline was where the right control key is on a modern keyboard,

Dave

-----Original Message-----
From: [email protected] <[email protected]> On Behalf Of
ggs@...
Sent: 25 October 2019 21:42
To: [email protected]
Subject: Re: [h390-vm] random OS/2 trivia

I was working at IBM (in FL) at the time of OS/2 and was on some of
the original task forces that were defining the OS. Unfortunately
management didn¡¯t listen to us on quite a few topics.

The keyboard layout is such because IBM expected it to be used on
some incarnation of the 3270 PC. The keyboard of which has the left
control is marked ¡°reset¡± and right control is marked ¡°enter¡±.

TTFN - Guy

On Oct 25, 2019, at 12:04 PM, Drew Derbyshire
<swhobbit@...>
wrote:

On 10/25/19 5:43 AM, Grog Proce wrote:
On 2019-10-25 6:33 AM, Drew Derbyshire wrote:
It turns out in the OS/2 3270 emulator, the emulated ENTER key
is the
bare-assed Right-Control. Not Control-Enter, not Shift-Control, just Control.

As a professional developer on z/OS (not a quality claim - just
that someone
pays me) I've used Right-Control as <enter> and Left-Control as
<reset> from the mid-90s to today - and for the foreseeable future.
I just have to have a New-Line key, and that key is labelled as "Enter" on my
keyboard.

I prefer using ENTER on x3270. I use Shift-ENTER for new line (or
fake it with
a tab key) on it.

Yes, Left-Control is Reset on the OS/2 emulator.

I say "mid 90s". It was probably 1992 or 1993. They took away
my 3192 and
gave me a PC - just so they could email me.
That's what you get for using z/OS instead of z/VM. VM does mail just
fine.
:-)
I got OS/2 after seeing a presentation at NaSTEC in Florida. It
was a bit of a
wild ride for a number of years...

I first touched OS/2 when I worked for Keane, Inc. and we were
contracted
with IBM to write a smart OS/2-based emulator connecting to
AS/400's. This was 1989, and a month and half after I started, IBM
canceled the project as part of their global pullback. (I suspect
also they got a clue and realized that for customers, PC's did not exist
simply to talk to IBM servers using coax).

I stopped using OS/2 full time at home at when I got my first
Pentium in 1996,
and programs crashed on the machine. I figured out after months
that the cache chips with were bad, and Windows worked better
because IT didn't exploit the system memory as well (heavily) ...
but by then the writing was on the wall about OS/2 having lost the war.

I also lost the war on email that decade, SMTP/POP3/IMAP kicked
UUCP's
butt. :-)

-ahd-


 

On 10/25/19 2:30 PM, Dave Wade wrote:
You can just see on this keyboard for sale on E-Bay



the right control is labelled "enter" and the left "reset"

Well, if you REALLY wanna get weird, try a 327x data entry (keypunch) keyboard; the LCM+L has one (I've typed on it), and there is a picture here:

-ahd-


 

On 10/25/19 2:21 PM, Gregg Levine wrote:
However.... I'm trying to track down a copy of the thing that IBM
wrote for laughs for Windows 3.11. Think "runtime" and you're trying
to figure out why a guy named Bob is insisting he works for UNCLE.
I'm still keeping my eyes open for a copy of OS/VU, myself.

-ahd-


 

On Oct 25, 2019, at 3:48 PM, Drew Derbyshire <swhobbit@...> wrote:

On 10/25/19 2:30 PM, Dave Wade wrote:
You can just see on this keyboard for sale on E-Bay



the right control is labelled "enter" and the left "reset"

Well, if you REALLY wanna get weird, try a 327x data entry (keypunch) keyboard; the LCM+L has one (I've typed on it), and there is a picture here:
Yea, unfortunately that¡¯s what I have on almost all of my 3278¡¯s (fortunately my lone 3279 has a typewriter style keyboard). The forever damned keyboard collectors want the typewriter ones and will pay $2000+ for one. Insane!

TTFN - Guy


 

Hello!
Um what does that one do? And I'll take mine unwrapped.
-----
Gregg C Levine gregg.drwho8@...
"This signature fought the Time Wars, time and again."

On Fri, Oct 25, 2019 at 6:54 PM Drew Derbyshire <swhobbit@...> wrote:

On 10/25/19 2:21 PM, Gregg Levine wrote:
However.... I'm trying to track down a copy of the thing that IBM
wrote for laughs for Windows 3.11. Think "runtime" and you're trying
to figure out why a guy named Bob is insisting he works for UNCLE.
I'm still keeping my eyes open for a copy of OS/VU, myself.

-ahd-



 

On 10/25/19 4:09 PM, Gregg Levine wrote:
Hello!
Um what does that one do? And I'll take mine unwrapped.
OS/VU?


 

Hello!
Very funny. I suggest (strongly, rather strongly) "When HARLIE was
One". It was written by author David Gerrold about 40 or so years ago,
back when computers took up the whole room to work in, in fact HARLIE
could fit into a largish datacenter. David tells me he had HARLIE use
typewriter based I/O devices such as the ones that IBM made who also
used magnetic storage since HARLIE had a bad habit of changing his own
memory to suit what he wanted it to be. However by using the printed
output, the two people involved could steer him back.

HARLIE is what Watson will be when he grows up.

You find the Release 2.0 one on his home page. My hardcopy of his
original text bears the signature.

Incidentally what's with the decidedly big house cat sitting next to you?
-----
Gregg C Levine gregg.drwho8@...
"This signature fought the Time Wars, time and again."

On Fri, Oct 25, 2019 at 9:29 PM Drew Derbyshire <swhobbit@...> wrote:

On 10/25/19 4:09 PM, Gregg Levine wrote:
Hello!
Um what does that one do? And I'll take mine unwrapped.
OS/VU?





 

Drew Derbyshire wrote:

I first touched OS/2 when I worked for Keane, Inc. and we were
contracted with IBM to write a smart OS/2-based emulator connecting to
AS/400's.? This was 1989, and a month and half after I started, IBM
canceled the project as part of their global pullback. (I suspect also
they got a clue and realized that for customers, PC's did not exist
simply to talk to IBM servers using coax).

I stopped using OS/2 full time at home at when I got my first Pentium in
1996, and programs crashed on the machine.? I figured out after months
that the cache chips with were bad, and Windows worked better because IT
didn't exploit the system memory as well (heavily) ... but by then the
writing was on the wall about OS/2 having lost the war.
Back in the early 1990s, when I would call IBM (in Ireland) looking for support
with VM/HPO, the first question the person taking my call would ask was:

"Is that hardware or software?"

When I answered "software", the next question would usually be:

"What version of OS/2 are you running?"

Regards,
Peter Coghlan.


 

¿ªÔÆÌåÓý

On 10/25/19 8:15 PM, Gregg Levine wrote:
Hello!
Very funny. I suggest (strongly, rather strongly) "When HARLIE was
One". It was written by author David Gerrold about 40 or so years ago,
back when computers took up the whole room to work in, in fact HARLIE
could fit into a largish datacenter. David tells me he had HARLIE use
typewriter based I/O devices such as the ones that IBM made who also
used magnetic storage since HARLIE had a bad habit of changing his own
memory to suit what he wanted it to be. However by using the printed
output, the two people involved could steer him back.
CP/67 was written in that era, you'll find people who write of getting TTY's for CP/67 (or was it CTSS?) terminals at home.
HARLIE is what Watson will be when he grows up.

Since HARLIE competed with IBM, that's doubtful.?

OTOH, I think our 2019 MINI Cooper S (a year old this month, ) with it's dedicated 4G cell connectivity is one upgrade away from being a charter member of SkyNet ... and it gets unattended OTA updates,? The navigation system display changed a month ago and WE didn't do anything.? (The Year of Darkness is only 10 years away ...)

You find the Release 2.0 one on his home page. My hardcopy of his
original text bears the signature.
I have the original, not autographed.? I saw release 2.0 in bookstores back in 1980's, but didn't buy it.? It seemed like it would be in stuck its (different) era like the original. Robert A. Heinlein considered some of revising some of his early stories after more science became known, but realized it would be endless and he passed on it.
Incidentally what's with the decidedly big house cat sitting next to you?

Link?? Probably one of the Catzilla brothers ().?

They are Billy & Whitey, named after the Bulger bothers ( -- we lived in Boston at the time of their adoption.


 

On 10/26/19 2:31 AM, Peter Coghlan wrote:
Back in the early 1990s, when I would call IBM (in Ireland) looking for support
with VM/HPO, the first question the person taking my call would ask was:

"Is that hardware or software?"

When I answered "software", the next question would usually be:

"What version of OS/2 are you running?"
Certain OS/2 binary system data files were known for getting easily corrupted and causing crashes.? IBM support was telling customers do a clean reinstall of OS/2 so often that it was a bad cliche.? IBM banned telling customers that, and so support had to hint at it. :-)

From my .sig file data:

"OS/2, the system so good you can't install it just once" -- Dave Gomberg

-ahd-