|
Was that a folding cane and if so when did the driver first see the cane?
I'm asking since the driver's excuse likely will be anyone can get a white cane and I
only saw it after we got out at the airport. You may have used the cane to get to the driver's vehicle but the
driver talking on the cell phone wouldn't have noticed it then.
A straight cane is a little more obvious especially if any trouble fitting it and you in the vehicle.
Another question pick up instructions, did you put look for someone using a white cane in those instructions?
I found out uber will not take any of my credit cards but lyft will takee them so tried and failed to unsubscribe from uber since on safari their unsubscribe form is unuseable.
I'll try it with another browser and see if that can work.
I haven't used lyft yet but they're on my phone.
|
He saw it when I walked out to the car, and saw it when I got to the
airport. When I mentioned Delta, he seemed to not want to be bothered with
me.
toggle quoted message
Show quoted text
-----Original Message----- From: [email protected] < [email protected]> On Behalf Of Jude DaShiell via groups.io Sent: Sunday, December 22, 2024 11:02 PM To: [email protected]Subject: Re: [Uber-Lyft] lyft a very bad ride Was that a folding cane and if so when did the driver first see the cane? I'm asking since the driver's excuse likely will be anyone can get a white cane and I only saw it after we got out at the airport. You may have used the cane to get to the driver's vehicle but the driver talking on the cell phone wouldn't have noticed it then. A straight cane is a little more obvious especially if any trouble fitting it and you in the vehicle. Another question pick up instructions, did you put look for someone using a white cane in those instructions? I found out uber will not take any of my credit cards but lyft will takee them so tried and failed to unsubscribe from uber since on safari their unsubscribe form is unuseable. I'll try it with another browser and see if that can work. I haven't used lyft yet but they're on my phone.
|
I am replying again since I missed out on what you asked near the end of the
E-mail. The driver helped me get my suitcase in the trunk and when I first
got in the car I thought he was listening to the radio with a talk show, but
he was talking to a lady and her kids.
toggle quoted message
Show quoted text
-----Original Message----- From: [email protected] < [email protected]> On Behalf Of Jeff Kenyon Sent: Sunday, December 22, 2024 11:35 PM To: [email protected]Subject: Re: [Uber-Lyft] lyft a very bad ride He saw it when I walked out to the car, and saw it when I got to the airport. When I mentioned Delta, he seemed to not want to be bothered with me. -----Original Message----- From: [email protected] < [email protected]> On Behalf Of Jude DaShiell via groups.io Sent: Sunday, December 22, 2024 11:02 PM To: [email protected]Subject: Re: [Uber-Lyft] lyft a very bad ride Was that a folding cane and if so when did the driver first see the cane? I'm asking since the driver's excuse likely will be anyone can get a white cane and I only saw it after we got out at the airport. You may have used the cane to get to the driver's vehicle but the driver talking on the cell phone wouldn't have noticed it then. A straight cane is a little more obvious especially if any trouble fitting it and you in the vehicle. Another question pick up instructions, did you put look for someone using a white cane in those instructions? I found out uber will not take any of my credit cards but lyft will takee them so tried and failed to unsubscribe from uber since on safari their unsubscribe form is unuseable. I'll try it with another browser and see if that can work. I haven't used lyft yet but they're on my phone.
|
That needs a call to a customer service number. What if any action gets taken I don't know. If you do phone customer service, let them know this e-mail group exists and why it exists.
toggle quoted message
Show quoted text
On Sun, 22 Dec 2024, Jeff Kenyon wrote: He saw it when I walked out to the car, and saw it when I got to the
airport. When I mentioned Delta, he seemed to not want to be bothered with
me.
-----Original Message-----
From: [email protected] <[email protected]> On Behalf Of Jude DaShiell
via groups.io
Sent: Sunday, December 22, 2024 11:02 PM
To: [email protected]
Subject: Re: [Uber-Lyft] lyft a very bad ride
Was that a folding cane and if so when did the driver first see the cane?
I'm asking since the driver's excuse likely will be anyone can get a white
cane and I only saw it after we got out at the airport. You may have used
the cane to get to the driver's vehicle but the driver talking on the cell
phone wouldn't have noticed it then.
A straight cane is a little more obvious especially if any trouble fitting
it and you in the vehicle.
Another question pick up instructions, did you put look for someone using a
white cane in those instructions?
I found out uber will not take any of my credit cards but lyft will takee
them so tried and failed to unsubscribe from uber since on safari their
unsubscribe form is unuseable.
I'll try it with another browser and see if that can work.
I haven't used lyft yet but they're on my phone.
|
I lost the number, does anyone have it? When I finished the initial report,
I opted to get called back, but never got anything.
toggle quoted message
Show quoted text
-----Original Message----- From: [email protected] < [email protected]> On Behalf Of Jude DaShiell via groups.io Sent: Monday, December 23, 2024 12:04 AM To: [email protected]Cc: jkenyon7@... Subject: Re: [Uber-Lyft] lyft a very bad ride That needs a call to a customer service number. What if any action gets taken I don't know. If you do phone customer service, let them know this e-mail group exists and why it exists. On Sun, 22 Dec 2024, Jeff Kenyon wrote: He saw it when I walked out to the car, and saw it when I got to the
airport. When I mentioned Delta, he seemed to not want to be bothered
with me.
-----Original Message-----
From: [email protected] <[email protected]> On Behalf Of Jude
DaShiell via groups.io
Sent: Sunday, December 22, 2024 11:02 PM
To: [email protected]
Subject: Re: [Uber-Lyft] lyft a very bad ride
Was that a folding cane and if so when did the driver first see the cane?
I'm asking since the driver's excuse likely will be anyone can get a
white cane and I only saw it after we got out at the airport. You may
have used the cane to get to the driver's vehicle but the driver
talking on the cell phone wouldn't have noticed it then.
A straight cane is a little more obvious especially if any trouble
fitting it and you in the vehicle.
Another question pick up instructions, did you put look for someone
using a white cane in those instructions?
I found out uber will not take any of my credit cards but lyft will
takee them so tried and failed to unsubscribe from uber since on
safari their unsubscribe form is unuseable.
I'll try it with another browser and see if that can work.
I haven't used lyft yet but they're on my phone.
|
Hi
To file a disability-related complaint with Lyft, you can contact their
service animal hotline at
(844) 554-1297.
You Can Contact Me Via WhatsApp
toggle quoted message
Show quoted text
-----Original Message----- From: [email protected] < [email protected]> On Behalf Of Jeff Kenyon via groups.io Sent: Sunday, December 22, 2024 11:31 PM To: [email protected]Subject: Re: [Uber-Lyft] lyft a very bad ride I lost the number, does anyone have it? When I finished the initial report, I opted to get called back, but never got anything. -----Original Message----- From: [email protected] < [email protected]> On Behalf Of Jude DaShiell via groups.io Sent: Monday, December 23, 2024 12:04 AM To: [email protected]Cc: jkenyon7@... Subject: Re: [Uber-Lyft] lyft a very bad ride That needs a call to a customer service number. What if any action gets taken I don't know. If you do phone customer service, let them know this e-mail group exists and why it exists. On Sun, 22 Dec 2024, Jeff Kenyon wrote: He saw it when I walked out to the car, and saw it when I got to the
airport. When I mentioned Delta, he seemed to not want to be bothered
with me.
-----Original Message-----
From: [email protected] <[email protected]> On Behalf Of Jude
DaShiell via groups.io
Sent: Sunday, December 22, 2024 11:02 PM
To: [email protected]
Subject: Re: [Uber-Lyft] lyft a very bad ride
Was that a folding cane and if so when did the driver first see the cane?
I'm asking since the driver's excuse likely will be anyone can get a
white cane and I only saw it after we got out at the airport. You may
have used the cane to get to the driver's vehicle but the driver
talking on the cell phone wouldn't have noticed it then.
A straight cane is a little more obvious especially if any trouble
fitting it and you in the vehicle.
Another question pick up instructions, did you put look for someone
using a white cane in those instructions?
I found out uber will not take any of my credit cards but lyft will
takee them so tried and failed to unsubscribe from uber since on
safari their unsubscribe form is unuseable.
I'll try it with another browser and see if that can work.
I haven't used lyft yet but they're on my phone.
|
If somebody from Uber applies, I would definitely welcome them to the team. And our lift. I would not mind having somebody from their accessibility team on the group or a general service customer service representative. I appreciate you making this suggestion.
Just keep in mind, they may not get approved though until after the Christmas holidays as I have family in town and will be working different hours during the holiday.
toggle quoted message
Show quoted text
On Dec 22, 2024, at 11:04?PM, Jude DaShiell via groups.io <jdashiel@...> wrote:
That
needs a call to a customer service number. ?What if any action gets taken I don't know. ?If you do phone customer service, let them know this e-mail group exists and why it exists.
On
Sun, 22 Dec 2024, Jeff Kenyon wrote:
He saw it when I walked out to the car, and saw it when I got to the
airport. ?When I mentioned Delta, he seemed to not want to be bothered with
me.
-----Original Message-----
From:?[email protected]?<[email protected]> On Behalf Of Jude DaShiell
via?
Sent: Sunday, December 22, 2024 11:02 PM
To:?[email protected]
Subject: Re: [Uber-Lyft] lyft a very bad ride
Was that a folding cane and if so when did the driver first see the cane?
I'm asking since the driver's excuse likely will be anyone can get a white
cane and I only saw it after we got out at the airport. ?You may have used
the cane to get to the driver's vehicle but the driver talking on the cell
phone wouldn't have noticed it then.
A straight cane is a little more obvious especially if any trouble fitting
it and you in the vehicle.
Another question pick up instructions, did you put look for someone using a
white cane in those instructions?
I found out uber will not take any of my credit cards but lyft will takee
them so tried and failed to unsubscribe from uber since on safari their
unsubscribe form is unuseable.
I'll try it with another browser and see if that can work.
I haven't used lyft yet but they're on my phone.
|
lyft customer service:
(503)503-1748.
toggle quoted message
Show quoted text
On Mon, Dec 23, 2024 at 12:31:22AM -0500, Jeff Kenyon wrote: I lost the number, does anyone have it? When I finished the initial report,
I opted to get called back, but never got anything.
-----Original Message-----
From: [email protected] <[email protected]> On Behalf Of Jude DaShiell
via groups.io
Sent: Monday, December 23, 2024 12:04 AM
To: [email protected]
Cc: jkenyon7@...
Subject: Re: [Uber-Lyft] lyft a very bad ride
That needs a call to a customer service number. What if any action gets
taken I don't know. If you do phone customer service, let them know this
e-mail group exists and why it exists.
On Sun, 22 Dec 2024, Jeff Kenyon wrote:
He saw it when I walked out to the car, and saw it when I got to the
airport. When I mentioned Delta, he seemed to not want to be bothered
with me.
-----Original Message-----
From: [email protected] <[email protected]> On Behalf Of Jude
DaShiell via groups.io
Sent: Sunday, December 22, 2024 11:02 PM
To: [email protected]
Subject: Re: [Uber-Lyft] lyft a very bad ride
Was that a folding cane and if so when did the driver first see the cane?
I'm asking since the driver's excuse likely will be anyone can get a
white cane and I only saw it after we got out at the airport. You may
have used the cane to get to the driver's vehicle but the driver
talking on the cell phone wouldn't have noticed it then.
A straight cane is a little more obvious especially if any trouble
fitting it and you in the vehicle.
Another question pick up instructions, did you put look for someone
using a white cane in those instructions?
I found out uber will not take any of my credit cards but lyft will
takee them so tried and failed to unsubscribe from uber since on
safari their unsubscribe form is unuseable.
I'll try it with another browser and see if that can work.
I haven't used lyft yet but they're on my phone.
|
Thanks, what luck have people had when contacting customer service for
issues other then payment concerns/
toggle quoted message
Show quoted text
-----Original Message----- From: [email protected] < [email protected]> On Behalf Of Jude DaShiell via groups.io Sent: Monday, December 23, 2024 6:37 AM To: [email protected]Subject: Re: [Uber-Lyft] lyft a very bad ride lyft customer service: (503)503-1748. On Mon, Dec 23, 2024 at 12:31:22AM -0500, Jeff Kenyon wrote: I lost the number, does anyone have it? When I finished the initial
report, I opted to get called back, but never got anything.
-----Original Message-----
From: [email protected] <[email protected]> On Behalf Of Jude
DaShiell via groups.io
Sent: Monday, December 23, 2024 12:04 AM
To: [email protected]
Cc: jkenyon7@...
Subject: Re: [Uber-Lyft] lyft a very bad ride
That needs a call to a customer service number. What if any action
gets taken I don't know. If you do phone customer service, let them
know this e-mail group exists and why it exists.
On Sun, 22 Dec 2024, Jeff Kenyon wrote:
He saw it when I walked out to the car, and saw it when I got to the
airport. When I mentioned Delta, he seemed to not want to be
bothered with me.
-----Original Message-----
From: [email protected] <[email protected]> On Behalf Of Jude
DaShiell via groups.io
Sent: Sunday, December 22, 2024 11:02 PM
To: [email protected]
Subject: Re: [Uber-Lyft] lyft a very bad ride
Was that a folding cane and if so when did the driver first see the cane? I'm asking since the driver's excuse likely will be anyone can get a
white cane and I only saw it after we got out at the airport. You
may have used the cane to get to the driver's vehicle but the driver
talking on the cell phone wouldn't have noticed it then.
A straight cane is a little more obvious especially if any trouble
fitting it and you in the vehicle.
Another question pick up instructions, did you put look for someone
using a white cane in those instructions?
I found out uber will not take any of my credit cards but lyft will
takee them so tried and failed to unsubscribe from uber since on
safari their unsubscribe form is unuseable.
I'll try it with another browser and see if that can work.
I haven't used lyft yet but they're on my phone.
|
Has anyone from either company tried to join the list?? I would also expand this invitation to? drivers as well so that they can learn about the issues many of us have faced.? When I¡¯ve heard complaints about Uber or Lyft, it is usually because they¡¯ve denied a ride for someone with a service animal. ?
toggle quoted message
Show quoted text
From: [email protected] <[email protected]> On Behalf Of joseph hudson via groups.io
Sent: Monday, December 23, 2024 2:29 AM
To: [email protected]
Subject: Re: [Uber-Lyft] lyft a very bad ride? If somebody from Uber applies, I would definitely welcome them to the team. And our lift. I would not mind having somebody from their accessibility team on the group or a general service customer service representative. I appreciate you making this suggestion. Just keep in mind, they may not get approved though until after the Christmas holidays as I have family in town and will be working different hours during the holiday.
On Dec 22, 2024, at 11:04?PM, Jude DaShiell via groups.io <jdashiel@...> wrote: ? That needs a call to a customer service number. ?What if any action gets taken I don't know. ?If you do phone customer service, let them know this e-mail group exists and why it exists.
On Sun, 22 Dec 2024, Jeff Kenyon wrote:
He saw it when I walked out to the car, and saw it when I got to the
airport. ?When I mentioned Delta, he seemed to not want to be bothered with
me.
-----Original Message-----
From:?[email protected]?<[email protected]> On Behalf Of Jude DaShiell
via?
Sent: Sunday, December 22, 2024 11:02 PM
To:?[email protected]
Subject: Re: [Uber-Lyft] lyft a very bad ride
Was that a folding cane and if so when did the driver first see the cane?
I'm asking since the driver's excuse likely will be anyone can get a white
cane and I only saw it after we got out at the airport. ?You may have used
the cane to get to the driver's vehicle but the driver talking on the cell
phone wouldn't have noticed it then.
A straight cane is a little more obvious especially if any trouble fitting
it and you in the vehicle.
Another question pick up instructions, did you put look for someone using a
white cane in those instructions?
I found out uber will not take any of my credit cards but lyft will takee
them so tried and failed to unsubscribe from uber since on safari their
unsubscribe form is unuseable.
I'll try it with another browser and see if that can work.
I haven't used lyft yet but they're on my phone.
?
|
Thanks, will this line take other complaints besides that of service animal
users?
toggle quoted message
Show quoted text
-----Original Message----- From: [email protected] < [email protected]> On Behalf Of Juan Sosa via groups.io Sent: Monday, December 23, 2024 1:16 AM To: [email protected]Subject: Re: [Uber-Lyft] lyft a very bad ride Hi To file a disability-related complaint with Lyft, you can contact their service animal hotline at (844) 554-1297. You Can Contact Me Via WhatsApp -----Original Message----- From: [email protected] < [email protected]> On Behalf Of Jeff Kenyon via groups.io Sent: Sunday, December 22, 2024 11:31 PM To: [email protected]Subject: Re: [Uber-Lyft] lyft a very bad ride I lost the number, does anyone have it? When I finished the initial report, I opted to get called back, but never got anything. -----Original Message----- From: [email protected] < [email protected]> On Behalf Of Jude DaShiell via groups.io Sent: Monday, December 23, 2024 12:04 AM To: [email protected]Cc: jkenyon7@... Subject: Re: [Uber-Lyft] lyft a very bad ride That needs a call to a customer service number. What if any action gets taken I don't know. If you do phone customer service, let them know this e-mail group exists and why it exists. On Sun, 22 Dec 2024, Jeff Kenyon wrote: He saw it when I walked out to the car, and saw it when I got to the
airport. When I mentioned Delta, he seemed to not want to be bothered
with me.
-----Original Message-----
From: [email protected] <[email protected]> On Behalf Of Jude
DaShiell via groups.io
Sent: Sunday, December 22, 2024 11:02 PM
To: [email protected]
Subject: Re: [Uber-Lyft] lyft a very bad ride
Was that a folding cane and if so when did the driver first see the cane?
I'm asking since the driver's excuse likely will be anyone can get a
white cane and I only saw it after we got out at the airport. You may
have used the cane to get to the driver's vehicle but the driver
talking on the cell phone wouldn't have noticed it then.
A straight cane is a little more obvious especially if any trouble
fitting it and you in the vehicle.
Another question pick up instructions, did you put look for someone
using a white cane in those instructions?
I found out uber will not take any of my credit cards but lyft will
takee them so tried and failed to unsubscribe from uber since on
safari their unsubscribe form is unuseable.
I'll try it with another browser and see if that can work.
I haven't used lyft yet but they're on my phone.
|
No, as far as I know, no drivers have joined the list. If you get a driver that wishes to join the list that would be great. Because I believe that they should know the accessibility issues that you guys face as well. I will approve any request to come in.
Let them know, that we are in English speaking List we're not doing German or Spanish or any of that over here.
toggle quoted message
Show quoted text
On Dec 23, 2024, at 12:25?PM, Jeff Kenyon <jkenyon7@...> wrote:
Has anyone from either company tried to join the list?? I would also expand this invitation to? drivers as well so that they can learn about the issues many of us have faced.? When I¡¯ve
heard complaints about Uber or Lyft, it is usually because they¡¯ve denied a ride for someone with a service animal.
?
?
If somebody from Uber applies, I would definitely welcome them to the team. And our lift. I would not mind having somebody from their accessibility team on the group or a general service
customer service representative. I appreciate you making this suggestion. Just keep in mind, they may not get approved though until after the Christmas holidays as I have family in town and will be working different hours during the holiday.
On Dec 22, 2024, at 11:04 ?PM, Jude DaShiell via ?< jdashiel@...>
wrote:
?
That needs a call to a customer service number. ?What if any action gets taken I don't know. ?If you do phone customer
service, let them know this e-mail group exists and why it exists.
On Sun, 22 Dec 2024, Jeff Kenyon wrote:
He saw it when I walked out to the car, and saw it when I got to the
airport. ?When I mentioned Delta, he seemed to not want to be bothered with
me.
-----Original Message-----
From:?[email protected]?<[email protected]>
On Behalf Of Jude DaShiell
via?
Sent: Sunday, December 22, 2024 11:02 PM
To:?[email protected]
Subject: Re: [Uber-Lyft] lyft a very bad ride
Was that a folding cane and if so when did the driver first see the cane?
I'm asking since the driver's excuse likely will be anyone can get a white
cane and I only saw it after we got out at the airport. ?You may have used
the cane to get to the driver's vehicle but the driver talking on the cell
phone wouldn't have noticed it then.
A straight cane is a little more obvious especially if any trouble fitting
it and you in the vehicle.
Another question pick up instructions, did you put look for someone using a
white cane in those instructions?
I found out uber will not take any of my credit cards but lyft will takee
them so tried and failed to unsubscribe from uber since on safari their
unsubscribe form is unuseable.
I'll try it with another browser and see if that can work.
I haven't used lyft yet but they're on my phone.
?
|
