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Re: JAWS Locking up when I open some messages
Richard, Could you elaborate about what could not be duplicated? Was testing done on a similar system to yours, and with Outlook? To be sure, since I've described multiple issues with Outlook, Was the
By Katrina Anderson · #10091 ·
Re: JAWS Locking up when I open some messages
Katrina, Do you have a case number we could reference? I've gone through this several times with FS support, and while one of the support agents I know to be very good, I basically ended up with they
By Richard Turner · #10090 ·
Re: JAWS Locking up when I open some messages
Again, thank you for sharing needed findings. Have you reported these Outlook related issues to Microsoft? Based on my experience, not sure it would help to do so, but maybe... Katrina
By Katrina Anderson · #10089 ·
Re: Update: Outlook not sending/receiving messages and not shutting down
Although not surprising, it is a fact that was lacking. Good information that I will add to the mix when moving forward. Thanks for sharing. Katrina From: [email protected]
By Katrina Anderson · #10088 ·
Re: JAWS Locking up when I open some messages
Hi Andy, You can remove the Adobe addin via options. Press, Alt + F, then letter T. Go down the list of categories to Add-ins, now tab to the list of Add-ins and highlight the Adobe add-in. Tab to
By Mike B · #10087 ·
Re: JAWS Locking up when I open some messages
- There should be.? For as long as I can remember there are 4 buttons in the Com Add-Ins dialog:? OK, Cancel, Add, Remove. The selected entry in the add-ins list box will be acted upon by the Remove
By Brian Vogel · #10086 ·
Re: JAWS Locking up when I open some messages
Katrina, In Outlook, when you are at the list of messages, hit Alt F and then hit ENTER on Info. Shift Tab and you will be on Manage Com Addins. Hit Enter there and you will see the Addin that is
By Andy Baracco · #10085 ·
Re: Update: Outlook not sending/receiving messages and not shutting down
Wayne, Anyone saying Outlook 16 these days pretty much has to be most likely talking about Outlook 2016, since the Office suites have had year designations as major version numbers since 2003 (2007,
By Brian Vogel · #10084 ·
Re: Update: Outlook not sending/receiving messages and not shutting down
Thank you, Brian. My guess is that I am not using advanced features of Outlook; VBA scripts doesn¡¯t ring a bell. Because of your prior informative messages about the end of support, I know that
By Katrina Anderson · #10083 ·
Re: JAWS Locking up when I open some messages
Interesting, Andy. First of all, interesting that you have been unsuccessful in removing the Adobe add-in; makes me feel not quite so alone. You are obviously more tuned in than I, as I have never
By Katrina Anderson · #10082 ·
Re: JAWS Locking up when I open some messages
I also have this issue when opening any large message. The reason that the tech you spoke to mentioned addins is because there is a known issue with an Outlook addin related to Adobe that can cause
By Andy Baracco · #10081 ·
Re: Update: Outlook not sending/receiving messages and not shutting down
This may appear to be a stupid question, but is Office version 16 the same as Office version 2016? |Wayne Senior,Dewsbury, England
By Wayne23 · #10080 ·
End of Support Dates for Microsoft Office Products, including Outlook #MS-End_of_Support
Office 2016 and 2019 both go out of support on Oct 14, 2025. Office 2021 goes out of support on October 13, 2026. Office 2024 goes out of support on October 9, 2029. Outlook Classic under M365 goes
By Brian Vogel · #10079 ·
Re: Update: Outlook not sending/receiving messages and not shutting down
A couple of side notes:? The "classic" standalone versions of Outlook are well-known for being "temperamental" and with difficult to diagnose issues. Outlook 2016 and 2019 both officially go out of
By Brian Vogel · #10078 ·
Re: Update: Outlook not sending/receiving messages and not shutting down
This is another issue that I am having, using NVDA. I use Windows 11. So since both screenreaders are experiencing the issues you have addressed with Outlook, it freezing and not sending/receiving, I
By Konnie Ellis · #10077 ·
Re: JAWS Locking up when I open some messages
I have been experiencing the same issue using NVDA for about the past year. I do use Outlook classic. I noticed that when I first got this new PC a few months ago, the type of messages where this
By Konnie Ellis · #10076 ·
Update: Outlook not sending/receiving messages and not shutting down
about my system: OS Name: Windows 10 Pro Version: 10.0.19045 Build 19045 System Type: x64-based PC Office/Outlook 2019 JAWS 2025.2412.50 I am writing to provide a little follow up; basically, I don't
By Katrina Anderson · #10075 ·
Re: JAWS Locking up when I open some messages
A bit of an update (or follow up) for those experiencing a serious lag when opening certain messages in Outlook. I don¡¯t know why I referred to Outlook as locking up in the subject line; it is
By Katrina Anderson · #10074 ·
Re: One more bit of clarification on when the new Copilot M365 Rate will kick in
While I agree with both Sarah (it is frustrating to have a limitation in 60 credits) and Brian (you get what you pay for) - I did have one practical question - is there a quick way of actually seeing
By Quentin Christensen · #10073 ·
Re: One more bit of clarification on when the new Copilot M365 Rate will kick in
- All I'll add is, "You get what you pay for."? And if you're not paying for it, you get what you get. The very first announcement on this very group about the trial, by Leo Bado, made it pretty
By Brian Vogel · #10072 ·