The Windows Screen Reader Primer – 4th Edition by David Kingsbury
Download page: ?
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Any issues with that page should be addressed to the folks at The Carroll Center for the Blind via their .? There is an online form there as well as telephone contact information.
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Brian? · ♂? · ???? · ?Virginia, USA?- Windows 11 Pro, Version 24H2, Build 26100; M365 Family; Android 13 (Xiaomi HyperOS 1.0.10.0)
It is much easier to be critical than to be correct.
?????? ~ Benjamin Disraeli, 1804-1881
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Re: alt key inserting while using jaws and outlook classic
So far, this issue appears to be occurring only for JAWS users.? If JAWS gives you a method to turn on debug logging, and you're having this issue, I would turn it on, and keep it turned on, until the issue occurs and is captured in the logs.? That means that you'll likely need to delete JAWS logs until/unless the issue recurs, but at least you'd have something that was captured that can be supplied to Freedom Scientific Tech Support when it does happen next.
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I can't remember at the moment how one turns this on/off for JAWS, but there's got to be a way.
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Brian? · ♂? · ???? · ?Virginia, USA?- Windows 11 Pro, Version 24H2, Build 26100; M365 Family; Android 13 (Xiaomi HyperOS 1.0.10.0)
It is much easier to be critical than to be correct.
? ? ? ?~ Benjamin Disraeli, 1804-1881
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Re: alt key inserting while using jaws and outlook classic
Hi Judy, I have had this problem show up using the Control+Enter to send messages.? Sometime within the last month or two, I have had to change to the Alt+S to send messages and this extra key appearing that was not pressed has occurred in both situations for me. ? Very strange and puzzling! ? Vicky V ? Sent from
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From: [email protected] <[email protected]> On Behalf Of Judy Prociuk via groups.io
Sent: Sunday, May 11, 2025 10:30 PM
To: [email protected]
Subject: Re: [M365-Accessibility] alt key inserting while using jaws and outlook classic? I Think the problem is caused by using the command “alt s” to send a message in Outlook classic. I am now using the command: “ control enter” to send a message in Outlook Classic.? I have only used the control enter command to send messages and have not had the problem at all today and before this it was occurring two or three times a day.? I hope the problem has been solved, Judy ? ? Hi Chaltain, That’s a good and reasonable idea, but yes, I did check that and for me, that wasn’t what was causing my problem. ? I haven’t ever figured out what causes this, perhaps either having too many windows open or having not rebooted often enough, seem to be possible triggers. ? The only thing I do know, is that by forcing a shut down and then restarting my computer, this strangeness goes away. ? Vicky V ? Sent from ? Have you made sure sticky and filter keys are turned off in setings? -- Christopher (AKA CJ) =>÷ Chaltain at Outlook, USA ?
Hi Monte, I have had not only the Alt key insert itself, when I absolutely had not pressed it, but also the other Modifier keys.? ? I have had this happen in Word as well as in Outlook Classic.? ? The only way I have found to get it back to normal, is to push the Power button and thereby force a shut down.? This is necessary, since just pressing the F4, in hopes that the non-asked for Alt, would cause a proper shut down, does not work in this situation. ? I think I then find that after repressing the power button and it comes back up again, I make it do a proper Reboot and then things go back to normal. ? I have never figured out what causes this or any other way to handle it. ? Someone told me, that this kind of thing is more likely to happen if you are not in the habit of restarting your computer at least once a day and I think this has decreased the likelihood that this will happen. ? Hope this helps. ? Vicky V ? ? ? Hi List, ? My ?friend has a new win11 pc with jaws. ? Often the alt key inserts itself when not wanted causing all kinds of problems. This is especially common when using? outlook classic with jaws. ? alt key inserting while using jaws and outlook classic ? Yes, she is using the m365 program. has anyone else had this problem? Monte Single ?
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Re: alt key inserting while using jaws and outlook classic
I Think the problem is caused by using the command “alt s” to send a message in Outlook classic. I am now using the command: “ control enter” to send a message in Outlook Classic.? I have only used the control enter command to send messages and have not had the problem at all today and before this it was occurring two or three times a day.? I hope the problem has been solved, Judy ?
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From: [email protected] <[email protected]> On Behalf Of Vicky Vaughan via groups.io
Sent: May 11, 2025 7:40 PM
To: [email protected]
Subject: Re: [M365-Accessibility] alt key inserting while using jaws and outlook classic? Hi Chaltain, That’s a good and reasonable idea, but yes, I did check that and for me, that wasn’t what was causing my problem. ? I haven’t ever figured out what causes this, perhaps either having too many windows open or having not rebooted often enough, seem to be possible triggers. ? The only thing I do know, is that by forcing a shut down and then restarting my computer, this strangeness goes away. ? Vicky V ? Sent from ? Have you made sure sticky and filter keys are turned off in setings? -- Christopher (AKA CJ) =>÷ Chaltain at Outlook, USA ?
Hi Monte, I have had not only the Alt key insert itself, when I absolutely had not pressed it, but also the other Modifier keys.? ? I have had this happen in Word as well as in Outlook Classic.? ? The only way I have found to get it back to normal, is to push the Power button and thereby force a shut down.? This is necessary, since just pressing the F4, in hopes that the non-asked for Alt, would cause a proper shut down, does not work in this situation. ? I think I then find that after repressing the power button and it comes back up again, I make it do a proper Reboot and then things go back to normal. ? I have never figured out what causes this or any other way to handle it. ? Someone told me, that this kind of thing is more likely to happen if you are not in the habit of restarting your computer at least once a day and I think this has decreased the likelihood that this will happen. ? Hope this helps. ? Vicky V ? ? ? Hi List, ? My ?friend has a new win11 pc with jaws. ? Often the alt key inserts itself when not wanted causing all kinds of problems. This is especially common when using? outlook classic with jaws. ? alt key inserting while using jaws and outlook classic ? Yes, she is using the m365 program. has anyone else had this problem? Monte Single ?
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Re: alt key inserting while using jaws and outlook classic
Hi Chaltain, That’s a good and reasonable idea, but yes, I did check that and for me, that wasn’t what was causing my problem. ? I haven’t ever figured out what causes this, perhaps either having too many windows open or having not rebooted often enough, seem to be possible triggers. ? The only thing I do know, is that by forcing a shut down and then restarting my computer, this strangeness goes away. ? Vicky V ? Sent from
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From: [email protected] <[email protected]> On Behalf Of chaltain@... via groups.io
Sent: Sunday, May 11, 2025 9:00 PM
To: [email protected]
Subject: Re: [M365-Accessibility] alt key inserting while using jaws and outlook classic? Have you made sure sticky and filter keys are turned off in setings? -- Christopher (AKA CJ) =>÷ Chaltain at Outlook, USA ?
Hi Monte, I have had not only the Alt key insert itself, when I absolutely had not pressed it, but also the other Modifier keys.? ? I have had this happen in Word as well as in Outlook Classic.? ? The only way I have found to get it back to normal, is to push the Power button and thereby force a shut down.? This is necessary, since just pressing the F4, in hopes that the non-asked for Alt, would cause a proper shut down, does not work in this situation. ? I think I then find that after repressing the power button and it comes back up again, I make it do a proper Reboot and then things go back to normal. ? I have never figured out what causes this or any other way to handle it. ? Someone told me, that this kind of thing is more likely to happen if you are not in the habit of restarting your computer at least once a day and I think this has decreased the likelihood that this will happen. ? Hope this helps. ? Vicky V ? ? ? Hi List, ? My ?friend has a new win11 pc with jaws. ? Often the alt key inserts itself when not wanted causing all kinds of problems. This is especially common when using? outlook classic with jaws. ? alt key inserting while using jaws and outlook classic ? Yes, she is using the m365 program. has anyone else had this problem? Monte Single ?
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Re: alt key inserting while using jaws and outlook classic
Have you made sure sticky and filter keys are turned off in setings?
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Christopher (AKA CJ) =>÷
Chaltain at Outlook, USA
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Show quoted text
Hi Monte, I have had not only the Alt key insert itself, when I absolutely had not pressed it, but also the other Modifier keys.?
?
I have had this happen in Word as well as in Outlook Classic.?
?
The only way I have found to get it back to normal, is to push the Power button and thereby force a shut down.? This is necessary, since just pressing the F4, in hopes that
the non-asked for Alt, would cause a proper shut down, does not work in this situation.
?
I think I then find that after repressing the power button and it comes back up again, I make it do a proper Reboot and then things go back to normal.
?
I have never figured out what causes this or any other way to handle it.
?
Someone told me, that this kind of thing is more likely to happen if you are not in the habit of restarting your computer at least once a day and I think this has decreased
the likelihood that this will happen.
?
Hope this helps.
?
Vicky V
?
?
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Hi List,
?
My ?friend has a new win11 pc with jaws.
?
Often the alt key inserts itself when not wanted causing all kinds of problems.
This is especially common when using? outlook classic with jaws.
?
alt key inserting while using jaws and outlook classic
?
Yes, she is using the m365 program.
has anyone else had this problem?
Monte Single
?
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Re: A quick method to determine whether you are in New Outlook versus Outlook Classic
David,
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Am I safe in presuming that you are using JAWS?? I seem to recall that JAWS Key + T is the read window title command.
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Brian? · ♂? · ???? · ?Virginia, USA?- Windows 11 Pro, Version 24H2, Build 26100; M365 Family; Android 13 (Xiaomi HyperOS 1.0.10.0)
It is much easier to be critical than to be correct.
?????? ~ Benjamin Disraeli, 1804-1881
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Re: A quick method to determine whether you are in New Outlook versus Outlook Classic
Hi all,
To know which version of Outlook I am in, I hit Insert T to read the title of my window. In Classic, it first says which folder I am in, then my email address, and then Outlook. In the New Outlook, it says Mail, then my name and then Outlook.
David
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Re: alt key inserting while using jaws and outlook classic
Hi, Wow, I never thought of this as a Jaws issue.? I thought that Windows was wacky ? I’ll keep your solution in mind the next time this happens and I’m sure that it will happen before long. ? Vicky V. ? Sent from
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From: [email protected] <[email protected]> On Behalf Of Judy Prociuk via groups.io
Sent: Sunday, May 11, 2025 3:52 PM
To: [email protected]
Subject: Re: [M365-Accessibility] alt key inserting while using jaws and outlook classic? Hi Vicky, What you are describing sounds exactly like what I am experiencing.? I have talked to the people at the Microsoft accessibility line several times, have had my keyboard reinstalled, had my office repaired, outlook repaired as well as other diagnostic tools I can’t remember but am still having the problem.? I also spoke to the people at Vespiro to ask if anyone else using JAWS had a similar problem and up until now, I have been the only one with this problem.? But maybe, the problem has been resolved, since yesterday for the first time, I unloaded JAWS and used Narrator.? With Narrator the problem disappeared so I am convinced it is an issue with JAWS.? Now that I know? that I can reboot if I use Narrator I am feeling much more ?confident that the problem might be resolved.? Thanks to everyone who responded for your help, Judy ? Hi Monte, I have had not only the Alt key insert itself, when I absolutely had not pressed it, but also the other Modifier keys.? ? I have had this happen in Word as well as in Outlook Classic.? ? The only way I have found to get it back to normal, is to push the Power button and thereby force a shut down.? This is necessary, since just pressing the F4, in hopes that the non-asked for Alt, would cause a proper shut down, does not work in this situation. ? I think I then find that after repressing the power button and it comes back up again, I make it do a proper Reboot and then things go back to normal. ? I have never figured out what causes this or any other way to handle it. ? Someone told me, that this kind of thing is more likely to happen if you are not in the habit of restarting your computer at least once a day and I think this has decreased the likelihood that this will happen. ? Hope this helps. ? Vicky V ? ? ? Hi List, ? My ?friend has a new win11 pc with jaws. ? Often the alt key inserts itself when not wanted causing all kinds of problems. This is especially common when using? outlook classic with jaws. ? alt key inserting while using jaws and outlook classic ? Yes, she is using the m365 program. has anyone else had this problem? Monte Single ?
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Re: Switching to New Outlook while running Outlook Classic
I fixed the issue by doing a repair. All is wonderful. Thanks for your help. Chuck ?
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From: [email protected] <[email protected]> On Behalf Of Brian Vogel via groups.io
Sent: Sunday, May 11, 2025 2:49 PM
To: [email protected]
Subject: Re: [M365-Accessibility] Switching to New Outlook while running Outlook Classic? Then I'd suggest contacting Microsoft Accessibility for help.? Outlook Classic should work just fine with any account that's accessed via IMAP or MS-Exchange.? You could try deleting, and then re-creating, the account in Outlook Classic as a DIY first step.? It's also possible that there is a corruption in the Outlook Classic profile, which is not common, but nor is it extremely rare.?? Brian? · ♂? · ???? · ?Virginia, USA?- Windows 11 Pro, Version 24H2, Build 26100; M365 Family; Android 13 (Xiaomi HyperOS 1.0.10.0) It is much easier to be critical than to be correct. ?????? ~ Benjamin Disraeli, 1804-1881
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Re: alt key inserting while using jaws and outlook classic
Hi Vicky, What you are describing sounds exactly like what I am experiencing.? I have talked to the people at the Microsoft accessibility line several times, have had my keyboard reinstalled, had my office repaired, outlook repaired as well as other diagnostic tools I can’t remember but am still having the problem.? I also spoke to the people at Vespiro to ask if anyone else using JAWS had a similar problem and up until now, I have been the only one with this problem.? But maybe, the problem has been resolved, since yesterday for the first time, I unloaded JAWS and used Narrator.? With Narrator the problem disappeared so I am convinced it is an issue with JAWS.? Now that I know? that I can reboot if I use Narrator I am feeling much more ?confident that the problem might be resolved.? Thanks to everyone who responded for your help, Judy
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From: [email protected] <[email protected]> On Behalf Of Vicky Vaughan via groups.io
Sent: May 11, 2025 11:47 AM
To: [email protected]
Subject: Re: [M365-Accessibility] alt key inserting while using jaws and outlook classic? Hi Monte, I have had not only the Alt key insert itself, when I absolutely had not pressed it, but also the other Modifier keys.? ? I have had this happen in Word as well as in Outlook Classic.? ? The only way I have found to get it back to normal, is to push the Power button and thereby force a shut down.? This is necessary, since just pressing the F4, in hopes that the non-asked for Alt, would cause a proper shut down, does not work in this situation. ? I think I then find that after repressing the power button and it comes back up again, I make it do a proper Reboot and then things go back to normal. ? I have never figured out what causes this or any other way to handle it. ? Someone told me, that this kind of thing is more likely to happen if you are not in the habit of restarting your computer at least once a day and I think this has decreased the likelihood that this will happen. ? Hope this helps. ? Vicky V ? ? ? Hi List, ? My ?friend has a new win11 pc with jaws. ? Often the alt key inserts itself when not wanted causing all kinds of problems. This is especially common when using? outlook classic with jaws. ? alt key inserting while using jaws and outlook classic ? Yes, she is using the m365 program. has anyone else had this problem? Monte Single ?
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Re: Switching to New Outlook while running Outlook Classic
Chuck,
?
Then I'd suggest contacting Microsoft Accessibility for help.? Outlook Classic should work just fine with any account that's accessed via IMAP or MS-Exchange.? You could try deleting, and then re-creating, the account in Outlook Classic as a DIY first step.? It's also possible that there is a corruption in the Outlook Classic profile, which is not common, but nor is it extremely rare.??
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Brian? · ♂? · ???? · ?Virginia, USA?- Windows 11 Pro, Version 24H2, Build 26100; M365 Family; Android 13 (Xiaomi HyperOS 1.0.10.0)
It is much easier to be critical than to be correct.
?????? ~ Benjamin Disraeli, 1804-1881
|
Re: Switching to New Outlook while running Outlook Classic
So I have the option for both versions of Outlook. However, when I launch the Outlook Classic, my Inbox will not update. Using latest Windows 11 and JAWS 2025.
Chuck Brady
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Re: A quick method to determine whether you are in New Outlook versus Outlook Classic
On Sun, May 11, 2025 at 03:45 PM, Shai wrote:
My understanding is that there is no means of switching to Outlook Classic if you have the Office365 consumer/family plan installed.
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This is 100% incorrect.? The ability to use either Outlook Classic or New Outlook exists in M365 Personal and Family.? I have M365 Family and all of my direct testing is using Outlook 365 obtained through that M365 Family subscription.
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Brian? · ♂? · ???? · ?Virginia, USA?- Windows 11 Pro, Version 24H2, Build 26100; M365 Family; Android 13 (Xiaomi HyperOS 1.0.10.0)
It is much easier to be critical than to be correct.
?????? ~ Benjamin Disraeli, 1804-1881
|
Re: A quick method to determine whether you are in New Outlook versus Outlook Classic
My understanding is that there is no means of switching to Outlook Classic if you have the Office365 consumer/family plan installed. You need to use your college’s subscription if this allowed as this would likely be an enterprise/pro model that would contain Outlook Classic.
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Re: alt key inserting while using jaws and outlook classic
Hi Monte, I have had not only the Alt key insert itself, when I absolutely had not pressed it, but also the other Modifier keys.? ? I have had this happen in Word as well as in Outlook Classic.? ? The only way I have found to get it back to normal, is to push the Power button and thereby force a shut down.? This is necessary, since just pressing the F4, in hopes that the non-asked for Alt, would cause a proper shut down, does not work in this situation. ? I think I then find that after repressing the power button and it comes back up again, I make it do a proper Reboot and then things go back to normal. ? I have never figured out what causes this or any other way to handle it. ? Someone told me, that this kind of thing is more likely to happen if you are not in the habit of restarting your computer at least once a day and I think this has decreased the likelihood that this will happen. ? Hope this helps. ? Vicky V ? ?
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From: [email protected] <[email protected]> On Behalf Of Monte Single via groups.io
Sent: Saturday, May 10, 2025 9:31 PM
To: [email protected]
Subject: [M365-Accessibility] alt key inserting while using jaws and outlook classic? Hi List, ? My ?friend has a new win11 pc with jaws. ? Often the alt key inserts itself when not wanted causing all kinds of problems. This is especially common when using? outlook classic with jaws. ? alt key inserting while using jaws and outlook classic ? Yes, she is using the m365 program. has anyone else had this problem? Monte Single ?
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Switching to New Outlook while running Outlook Classic
At the moment, this has become simple.
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If I hit Alt + T, that throws the toggle for "Try New Outlook" and you then get a confirmation dialog asking you whether you want to switch or cancel.
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In New Outlook, if I hit Alt I can then just tab twice and I'm on the toggle to switch back to Outlook Classic.
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It should not be necessary to do this anymore for almost anyone.? Several months ago the change was rolled out to the general public that allows you to start either New Outlook or Outlook Classic from Windows Search.? How those are designated is showing some variability, but the only three designations I've seen are Outlook, Outlook (new), and Outlook (classic).? Which two of those three are on a given system varies.? On mine, the plain Outlook fires up New Outlook, and Outlook (classic) fires up Outlook Classic.? For many months, I had only Outlook (new) and Outlook (classic).? That changed a few months back for me.
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Brian? · ♂? · ???? · ?Virginia, USA?- Windows 11 Pro, Version 24H2, Build 26100; M365 Family; Android 13 (Xiaomi HyperOS 1.0.10.0)
It is much easier to be critical than to be correct.
?????? ~ Benjamin Disraeli, 1804-1881
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Re: A quick method to determine whether you are in New Outlook versus Outlook Classic
If you hit WinKey and type just Outlook in the search, what comes back?
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For me, the first returned option is Outlook [no qualifier], which is what used to be shown in the search results as "Outlook (new)" but that changed about a month ago or so.? If I keep arrowing down I land on "Outlook (classic)."
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If your straight Outlook result in a Windows search is triggering Outlook Classic, then there is likely an entry that will say "Outlook (new)" on your system.
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Right now things are in a major state of flux and will be through the end of June.? Microsoft is in the process of rolling out changes (which I already have) that allow you to run Outlook Classic and New Outlook side-by-side with one another.? You can use one, the other, or both.
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Brian? · ♂? · ???? · ?Virginia, USA?- Windows 11 Pro, Version 24H2, Build 26100; M365 Family; Android 13 (Xiaomi HyperOS 1.0.10.0)
It is much easier to be critical than to be correct.
?????? ~ Benjamin Disraeli, 1804-1881
|
Re: A quick method to determine whether you are in New Outlook versus Outlook Classic
I have the Outlook that comes with Office 365. It used to say outlook classic, but the name classic was removed from the icon because of my screen mirror no longer says classic, but because of the fact that it says upper ribbon when you push all, I’m still using classic. I have it connected to my colleges Microsoft email account And also my personal email account but was just curious as to whether the new outlook the one that will replace or should I say roll out and end the outlook as we know in 2029 is better than the classic version. If so, how would I switch to the new Outlook and if I didn’t like it how would I switch back to the classic version? yes, I’m using the latest version of Windows 11.
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On May 11, 2025, at 8:41?AM, Brian Vogel via groups.io <britechguy@...> wrote:
? On Sun, May 11, 2025 at 02:36 AM, Blind Kid wrote:
so if the new outlook is better, how would I switch to it and if I don’t like it can I switch back to the old classic version if I want and how do I do this?
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You do not say what version of Outlook you're using, which matters.? The information I'm giving is in relation to 365, even though from what I've seen it largely has applied to 2024 as well.? Earlier than that, I don't know.
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"Better" is subjective.? But Outlook Classic will cease to exist in 2029, so if you are intending to stay with Outlook (and are not going to use out-of-support software) then what's now called "New Outlook" and is slowly starting to be called just Outlook is what you'll be using.
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Brian? · ♂? · ???? · ?Virginia, USA?- Windows 11 Pro, Version 24H2, Build 26100; M365 Family; Android 13 (Xiaomi HyperOS 1.0.10.0)
It is much easier to be critical than to be correct.
?????? ~ Benjamin Disraeli, 1804-1881
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I'm not sure what you mean.? The person who creates the document is who decides what font it comes in.
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The recipient can then do what they want in terms of changing the font to suit themselves and save the file afterward.? That makes that change permanent.
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You don't get to choose what font something opens in when the source of the file is not you.? You can change the default font in your Normal.dotm so that any file you create would use the font and point size you prefer, but that won't change anything about files you get from someone else.
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Brian? · ♂? · ???? · ?Virginia, USA?- Windows 11 Pro, Version 24H2, Build 26100; M365 Family; Android 13 (Xiaomi HyperOS 1.0.10.0)
It is much easier to be critical than to be correct.
?????? ~ Benjamin Disraeli, 1804-1881
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Brian Vogel