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Re: unique issue


 

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I'd be interested in verifying whether this consistently occurs with JAWS 2019 and Word 2013. As I don't have either of those two versions available I'm unable, though not unwilling, to confirm this behavior. It's remotely possible that reinstalling JAWS could fix this but this would likely erase any custom settings your student may have created. I'd agree that a call to FS wouldn't hurt. Also, as this is as much of a JAWS issue as it is an Office issue have you considered going to the JFW list to see if others using this combination have the same experiences?



David Goldfield,
Assistive Technology Specialist

JAWS Certified, 2019

On 9/16/2020 12:30 PM, Bob Kennedy wrote:


I'd be leaning toward something wrong with her version of Jaws. I've gotten similar misleading messages before and FS support had me download the latest version of jaws to see if that would correct the problem. Kind of like hitting a fly with a hammer but sometimes it works.

FS does have a decent collection of bugs and fixes, depending on who you talk to there. It would be worth a call.

On Wednesday, September 16, 2020, 12:07:59 PM EDT, Marsha Drenth <mdrenth@...> wrote:


David,

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Good suggestion. I did have my student unload JAWS and restart word. Next lesson, we will try the JAWS find. I thought it might be just in the one document so had her open a different document, but again happened. The reason that this is an issue is that this individual uses Word every day all day long and uses the find command to jump from different parts of a very long document. So after getting this message a million times, I am sure it would drive me batty too. Ha ha

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Thank you,

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Marsha Drenth, Access Technology Instructor

Associated Services for the Blind and Visually Impaired
919 Walnut Street
Philadelphia, PA 19107
Personal:215-821-6151

Office: 215-627-0600 Ext. 3254
FAX: 215-922-0692

Email: MDrenth@...

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From: [email protected] <[email protected]>On Behalf Of David Goldfield
Sent: Tuesday, September 15, 2020 5:35 PM
To: [email protected]
Subject: Re: [office-accessibility] unique issue

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Marsha,

I personally haven't encountered this problem but the message that your student is hearing is normally what you would hear if you pressed insert-C for read word in context in situations where this hotkey doesn't apply or function.

Like you I'm unable to reproduce this problem. Does this happen even if your student closes and restarts JAWS? Does it occur if Word is also closed and restarted?
As a workaround your student could try using the JAWS Find command with quick keys enabled. 
1. Press insert-Z to enable quick keys.
2. Press insert-ctrl-F for the JAWS find dialog. Type the text string to find and press enter.
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One advantage of this method is that the cursor should land right on the text and your student won't need to press the escape key to close the find dialog.
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David Goldfield,
Assistive Technology Specialist
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JAWS Certified, 2019
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On 9/15/2020 2:38 PM, Marsha Drenth wrote:

I have a student who uses Jaws 2019, with MS word 2013 and Windows 10. When doing a simple search, control+F, types in the ssearch term, presses enter, which then takes her to the first search result. Then the escape is used to get out of the find, Jaws reports, ¡°Not available outside of tables or Spellchecker in Office 2013 or later.¡± I can not reproduce this message. All Jaws updates have been applied. And I can¡¯t imagine why this is happening, since it was only stated once the escape key was pressed.

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Any ideas?

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Thank you, ?

Marsha Drenth, Access Technology Instructor

Associated Services for the Blind and Visually Impaired
919 Walnut Street
Philadelphia, PA 19107
Personal:215-821-6151

Office: 215-627-0600 Ext. 3254
FAX: 215-922-0692
Email: MDrenth@...

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