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Victoria,

why can?t an unsubscribed member get registered with the same
e-mail-address he was registered with before?

Because unsubscribing from your group doesn't unregister their email account from Groups.io. Even if he were not subscribed to other groups it wouldn't.

When trying to register anew, a notice pops up saying “this
e-mail-address is already registered”.

And that is true. He has no need to re-register.

Although it definitely is not since I as owner cannot see this
person?s membership any more.

And that is false. A person's subscription is to a specific group. A person's Account (email address registration) is for all groups to which the person subscribes.

So what do I tell thim if he does not want to create a new
e-mail-address?

Tell him to subscribe to your group.

Either use the Join/Request button on your group's home page, or use the +subscribe email command. To use the home page buttons he'll need to Log In to Groups.io (not Sign Up, that's already done).

Shal


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Shal,

And that is false. A person's subscription is to a specific group. A person's Account (email address registration) is for all groups to which the person subscribes.<

Of course. That I understand.

But how come I cannot see him when going to Settings >Members and put his email-address in the search field? Does that mean his subscription is gone even though he stays registered, and his account is still there, but only visible to himself?

And what if someone wants his e-mail-address and consequently his registration deleted?

Sorry if I pose questions which might be self-evident for technical savvies....

Victoria

On Mon, Sep 9, 2019 at 06:16 AM, Victoria wrote:

But how come I cannot see him when going to Settings >Members and put his email-address in the search field? Does that mean his subscription is gone even though he stays registered, and his account is still there, but only visible to himself?

You won't be able to see the information unless he subscribes to your group.? He will still have an account with Groups.io though.

And what if someone wants his e-mail-address and consequently his registration deleted?

If someone decides they no longer want to be part of the Groups.io site, they can go to the upper right corner of a page to access their account.? They click on their Display Name or email address, depending on which is shown, then select Account from the drop down list.? On the page that opens, go to the bottom right corner and click on the red Delete My Account button.? Once the choice is verified, all information about that person should be deleted from the Groups.io records.? They can come back later, but they would need to create an entirely new account.

Duane
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