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To spend more $$$ we need more data on rate of que processing?


 

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Hiya,

Thank you very much forworking so hard to help rescue so many of us Yahoogroups refugees.

A couple weeks back I signed up to save our two most important groups and there were about 800 groups ahead of us in the que. Today, there's a little under 400 people in front of us. So I guess it will take a couple more weeks?

The problem is when you go to check your status in the que it falsely claims it will take a "few days," which is not true!

Is there any way Groups.io could create a primary Yahoogroups transfer status update page that shows how many groups in the que have been processed each day, as well as how many people are currently waiting in the que, as well as notices regarding down time, processing time estimates for people waiting in the que, etc. ?

For many of us who are discussing paying way more money for way more groups to be transferred, the current status of how many are in the que and how long the wait is will likely help us decide how much money we need to give Groups.io to get the job done. Without this vital information that we have no access to, it's very hard to let people in our groups know how much funding we need to save our history.

Please make it easier for us to understand the details of what's going on so we're more willing to pay more money! Thanks!

Thanks, Deane


 

On Mon, Nov 4, 2019 at 01:48 PM, Deane wrote:
Please make it easier for us to understand the details of what's going on
We're a user-to-user group, so we don't have any more information than you do.? No one from groups.io management monitors this group.

Duane
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I do understand the anxiety and frustration associated with having to just sit and wait, while feeling powerless to bring anything to a satisfactory conclusion.?

At the same time, one of the things I hated about my last job is whenever there was a crisis, our management would ask for daily status reports, formatted a certain way, etc. and we had to come to a meeting at the end of the day equipped with a PowerPoint presentation. This seriously obstructed progress in getting the actual work done, and I'd hope groups.io does not adopt the same business model.

This too will pass, although sometimes things pass like a kidney stone. I encourage more people who complete this Easy[?] Group Transfer process to continue to come here and report their satisfaction with how things went.?

Regards,
Bruce


 

I had to move two groups and one has moved even though it took about 10 days. Done perfectly.
The second one is in queue and moving forward slowly.
The slow speed is obviously due to expedited move requests.
We have to understand that the additional fees is to provide expedited service and many who chose are quite happy.
Yahoo group email distribution is still working. December 14 is the drop dead date for losing archived messages, photos and other files.
Mark has promised to get all requests received by Dec 1 to accomplish the transfer.
And GIO is working hard to address the crunch.
Let us have some patience.
?
Happy customer!

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On Mon, Nov 4, 2019 at 2:49 PM Bruce Bowman <bruce.bowman@...> wrote:

I do understand the anxiety and frustration associated with having to just sit and wait, while feeling powerless to bring anything to a satisfactory conclusion.?

At the same time, one of the things I hated about my last job is whenever there was a crisis, our management would ask for daily status reports, formatted a certain way, etc. and we had to come to a meeting at the end of the day equipped with a PowerPoint presentation. This seriously obstructed progress in getting the actual work done, and I'd hope does not adopt the same business model.

This too will pass, although sometimes things pass like a kidney stone. I encourage more people who complete this Easy[?] Group Transfer process to continue to come here and report their satisfaction with how things went.?

Regards,
Bruce

?

?


 

Deane

My group is now #90 in the queue and it's been moving at almost exactly 1 per hour since over the last 7 days (since I started keeping daily notes!).? I forget what the total was when I started the process on 22nd October, but it was in the 400s.

I'm aware of another group run by a contact of mine who paid the extra $200 and it was actioned within 12-15 hours over this last weekend.

Hope that helps
Jeremy


 

Amazingly, the queue suddenly sped up, and my group was transferred less than 18 hours from sending my last update saying I was at #90 in the queue.? Hurrah!

Jeremy