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Plain text only setting still includes HTML message part #settings #listmanagement


 

I've configured my group Messaging Formatting with only "Plain Text Only"
checks. (See attached.) This isn't working how I expected it to. A recent
message to the list [1] is showing up with HTML both on the Groups.io site
and in the copy that I received in my email. This is most obvious at the end
of the message where there is a link preview for a link to Google Groups.

I expected that by checking "Plain Text Only", that the HTML part of the
author's message would have been would have been dropped before the message
was stored in the group's archive or sent to members with email delivery
configured.

Have I misunderstood this feature? Can someone explain what it does & the
intended use?

It looks like the author of this message may have composed it in the Outlook
desktop client or with the Outlook.com web client. I can't tell from the
headers...

In the message source on Groups.io (not visible to the general public, but
at [2]), the Content-Type headers is

Content-Type: multipart/alternative;
boundary="_000_AM7PR04MB688855C84D1E91BC091B6937A4560AM7PR04MB6888eurp_"

And, indeed, there are two parts, a text/plain part and a text/html part:

--_000_AM7PR04MB688855C84D1E91BC091B6937A4560AM7PR04MB6888eurp_
Content-Type: text/plain; charset="iso-8859-1"
Content-Transfer-Encoding: quoted-printable

--_000_AM7PR04MB688855C84D1E91BC091B6937A4560AM7PR04MB6888eurp_
Content-Type: text/html; charset="iso-8859-1"
Content-Transfer-Encoding: quoted-printable

[1]: /g/rapidq/message/13
[2]: /g/rapidq/original/13

--
Christopher Warrington <lists@...>


 

I think the plain text in admin, settings modifies Attachments, not the messages themselves.

If you want to delete colour etc. in the message itself, tick this checkbox:
Normalize HTML Emails
Strip all different fonts and colors from HTML emails.

Hope this gets at part of your problem.

Frances
--
Moving to Groups.io (without easy transfer)


GMF Wiki: (unofficial) Help for members (and would-be members) and group managers


 

On my two groups Plain Text Only is working. For one I chose Attachments - Strip, for another Attachments - Allow.


 

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> I think the plain text in admin, settings modifies Attachments,
>?not the messages themselves.
?
Plain text applies to the message itself. However if the sender doesn't actually send in plain text, the system has to do the conversion itself. It appears that occasionally that conversion can convert HTML to plain text instead of deleting it. Plain text will allow live links. I believe the system extracts to ASCII and not to Extended ASCII or UTF-8, because some characters don't come through.
?
Normalize HTML Emails is not as restrictive as plain text and will allow through more than plain text, but as noted, strips out color and font information.
?
Dano
?


Gerald Boutin
 

Christopher,

I repeated your experiment and I do not see any remnants of html in the generated messages. Likewise, if I receive an html formatted message, the html is stripped out and I am left with only text.

I see now that we differ in one setting, that being "Normalize HTML...". I have that checked.

However, going back to basics, I have to ask if you are certain that you actually scrolled way down to the bottom of the page and clicked on the blue button to "Update Group".

--
Gerald


 

On 2019-12-15 at 3:38:42 PM, Gerald Boutin <groupsio@...> wrote:

However, going back to basics, I have to ask if you are certain that you
actually scrolled way down to the bottom of the page and clicked on the
blue button to "Update Group".
Yup: the settings are saved. I took the screenshot from a fresh load of the
page. Additionally, I set this option a few weeks ago, when I was initially
setting up the group.

--
Christopher Warrington <lists@...>


 

On 2019-12-15 at 1:05:08 PM, D R Stinson <dano@...> wrote:

I think the plain text in admin, settings modifies Attachments, not the
messages themselves.
Plain text applies to the message itself. However if the sender doesn't
actually send in plain text, the system has to do the conversion itself.
In this particular case, there was a plain text part as well as a HTML part
(see the Content-Type and the headers of each part in the original message
[1]), so it doesn't seem like conversions are at play here. My expectation
was that the text/plain part would have been used & stored and that the
text/html part would have been dropped.

For now, I've enabled Normalize HTML Emails and will continue to monitor the
situation. If the group stills get messages with unwanted HTML in them, I'll
ask support for help. Though, in the new year...

[1]: mid:1248034367.20191215114735@... or /g/GroupManagersForum/message/26184

--
Christopher Warrington <lists@...>


Gerald Boutin
 

On Mon, Dec 16, 2019 at 12:44 AM, Christopher W. wrote:
Yup: the settings are saved. I took the screenshot from a fresh load of the
page. Additionally, I set this option a few weeks ago, when I was initially
setting up the group.
Understood.

In case you haven't already tried this, uncheck the setting and then do an Update Group and then set it again and Update Group. You might even want to do a browser page refresh between doing the settings.
?
--
Gerald