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Owner Status Changed
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开云体育Facts in evidence: 1. I own four groups. 2. All groups use the same e-mail for my log in. 3. Two of the four still show "Owner" when selected, proving I'm logged in with the correct e-mail. 4. One of the four now shows me as a "Moderator" instead of "Owner". 5. One now shows nothing.? I'm just a "member" with posting privileges. 6. I log in, and can select any of the four groups using the same e-mail address.? If I were using the "wrong address", none of the groups would show me as "Owner".? The fact two of the four DO show me as "Owner" prove I'm using the correct e-mail address. 7. No one else has any access within the groups as a moderator or any other role. 8. Using a yahoo address for testing (unrelated to my official Groups.io address), I can send e-mail to the "Owner" e-mail address for the group where I'm no longer shown as "Owner" when I log in, and I receive the test message at my "Owner" e-mail address used for logging in. Conclusions based on the above: I *AM* using the correct e-mail address or none of the groups
would show me as "Owner".? Two of the four still show me as
"Owner".? (One shows me as "Moderator", not owner.) Though it's not showing me as "Owner" when I log into the subject group, I'm still on record with Groups.io as the owner (with my login e-mail address) or I would not have received the test message I sent to "main+owner@***.groups.io (Group name redacted). Dan
On 2/15/25 8:53 AM, David Grimm via
groups.io wrote:
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In your original post, you indicated you are the sole owner, implying no one else could change your status within the groups in question. If that's the case, then you not having ownership status would indicate an ownerless group, which I didn't think was possible. Ergo, there must be someone else with ownership status or you are indeed logged on with the wrong address.
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Dave? |
开云体育I'm basing it on the following: In the top menu bar, one of the options is the "Your Groups" drop-down box.? Clicking that drop-down displays the groups of which the user is a member.? All four of the groups I own are listed. Clicking on a group name opens that selected group, as all of you
know. Then, at the top of the "Menu" column on the left side of the
page is the "Home" option.? Two of my four groups still show me as
"Owner" with an "Owner" icon immediately adjacent to the "Home"
menu option. Those same two groups also show an "Administration" option as "Admin" in the menu column. The group in question no longer shows the "Owner" icon next to the "Home" option.? In fact, no icon of any sort is present.? The "Admin" option is also not shown. To the people asking if I'm logging in with the correct e-mail
address ... please note: I've owned these groups since Groups.io
was founded.? I'm one of the original members and owners, and own
four groups.? I use the same e-mail address for logging into all
four of my groups.? If I was logged in with an [otherwise]
incorrect e-mail address, it would not show the "Owner" icon for
two of the four groups. Something within Groups.io itself has changed my status.? I am the owner of all four of these groups.? Two of the groups still show the "Owner" icon next to the "Home" option in the menu column.? One of the four groups now shows me as a "Moderator" (with a "Mod" icon) instead of "Owner", and the 4th group doesn't show anything at all next to "Home". I have changed NOTHING on my end related to Groups.io.? I had to
upgrade my operating system on my main computer in the past two
days.? When I logged into Groups.io on the updated computer, the
aforementioned problems were noted.? Thinking something may have
changed, I then used a backup computer with all of the original
software and settings that had been working perfectly on Groups.io
just hours earlier.? Same result.? Subsequently, it doesn't appear
to be anything related to the updated computer. Please realize I teach computers and the Internet at the Ph.D and post-doctoral levels, and have a reasonably good grasp on how things work in that respect.? This appears something has changed within Groups.io as associated with my accounts. Dan
On 2/15/25 7:23 AM, Duane via groups.io
wrote:
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On Sat, Feb 15, 2025 at 12:59 AM, Dan Lepinski, P.E. wrote:
However, when I log into that group, I'm now at the status of a regular member.? No "owner" privileges. What are you basing this on?? The more details you can provide, the better we can try to figure out what's going on.
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Duane
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Lots of detailed information can be found in the Owners Manual and Members Manual. |
开云体育Damn comma sound like to me, you need to make sure that you're logged in with the right email address. I would go click on your name, and then click on settings, and review the email that is on that account that you're looking at. Some people are notorious for having multiple email address subscribed.
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开云体育No, I don't have a second e-mail address registered as an owner. As stated in my original post, I *AM* the owner of four groups.?
I am the sole owner of all of the groups.? There are nNo other
owners or moderators.? Today, with no action taken on my part in
any manner other than logging in, I'm now suddenly shown as a
regular member of one group; a moderator of one group, and am
still shown as owner of the remaining two groups.? My ownership of
the group where I'm now just a "member" is proven by the fact I
was able to send an e-mail message to the "Owner" e-mail address
that's shown for the group, and I received it.? So ...somewhere
I'm still the registered owner as far as Groups.io is concerned.?
However, when I log into that group, I'm now at the status of a
regular member.? No "owner" privileges.? Somewhere within the
confines of Groups.io, a setting was changed to cause this. I'd like to know what I can do to restore my status as owner. Indications are .. the management of Groups.io won't be responsive unless it's a "Premium" group, which these aren't.? Our Groups.io sites were established for a non-profit organization, and we don't have the budget for a "Premium" group. Dan On 2/14/25 11:17 PM, Frances wrote:
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I own and moderate four groups, which I've done successfully with Groups.io for several years, and for 10 years with Yahoo Groups before that (so not a beginner).? All of my groups require moderator approval for messages with an attachment.
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This morning, I was notifified by e-mail (standard procedure) that a message with an attachment required my attention as owner/moderator.? I clicked the link in the e-mail (as usual), and when I logged in, it no longer shows me as "owner" of the group in question.? A test message sent to the "owner" e-mail address for that group was received by me at the correct e-mail address, so I'm still associated as "owner" in that respect.
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Further checking: Two of my four groups still show me as "owner".? One group now shows me as a moderator (not owner), and the 4th group (the one where I need to review messages) now shows me as just a standard "member".? All of my four groups still show up under the "My Groups" heading, and "posting" privileges listed for me in the groups are correct.
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No settings have been changed in any of these groups in the past year, and no other people are owners or moderators of these groups, hence no chance any other person may have done something wrong.
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Suggestions for corrective action and recovery appreciated.
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Dan
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Duane
Frances