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On Fri, Dec 13, 2019 at 04:50 PM, T Golding wrote:
I know this is a really stupid question because it's too simple, but why can't he just join under a totally different email...
He has already done this. Read the entire thread:?? /g/GroupManagersForum/topic/67932959
...be promoted to owner under that email, invite his old email that he messed up, make that owner, and be done???
As the sole owner, there is no one else to promote him. Bruce
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I did read the entire thread.? I thought he had another owner, sorry about that.? One thing we were all taught when neo hit was to have at least 2 onwers, and lots of us made ourselves owners under different email addys.
Terri
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Once he's confirmed by an owner of a premium group, that same owner can change the email address to whatever is necessary.
Dave.
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On Fri, Dec 13, 2019 at 04:04 PM, Bruce Bowman wrote:
On Fri, Dec 13, 2019 at 03:47 PM, D&J Edgar wrote:
That does not make sense to me but if it does, then I will try it. ?To be specific, I would ask to join a Premium Group with the errant email address (of which I would never get a confirmation email to) and then owner of that group would backdoor confirm me and thus I would be confirmed in my owned group at the same time.
David -- It doesn't make a whole lot of sense to me either, but you're correct...a "bad" email address (e.g.: one incapable of receiving messages) can still be confirmed by having a Premium group owner Direct Add that address to his list of subscribers.
To refresh, my situation is where I, the sole owner of a regular group, tried to change my address and goofed typing it in. ?I am now listed as NC because the confirmation email never came to me since it is a bogus address with the wrong extension. ?And I am unable to get into my group to make any correction since I am NC.?
Confirmation may not help you with this, as you have to log in to change it. If the bad address can't receive an email and you have no password set up you're still going to find yourself stuck.
Bruce
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On Fri, Dec 13, 2019 at 06:21 PM, Dave Rypma wrote:
Once he's confirmed by an owner of a premium group, that same owner can change the email address to whatever is necessary.
Ah. I forgot about that. Maybe that will work! Bruce
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So the question is if an address is confirmed in one group, will it confirm on a second group at the same time? ?
And I should have the password for the errant address. ?I had to enter that in when I did the change. ?
And yes I am the sole owner of my group (stupid I know) but did have myself in as owner twice with two different addresses. ?However I changed the second address at the same time (not smart). ?What I did was put the wrong extension by switching them. ?
So ? ?bogus address ? ? ? ? ? ?vs. ? ? ? ? ? ? real address ? ? ? ? ? ? are: ?
I just did this when I was tired and totally goofed up by switching the extensions. ?There is no such thing as nor
And if Support cannot get to me until January sometime, the no problem. ?Nobody is urgently using to join our club group and there are no urgent matters at hand. ?We can float for awhile without owner.
However if someone with a premium group wanted to test the theory of confirming on one group confirms on a second group, I welcome the test. ?Let me join your group with either of the two bogus addresses above and then confirm it. ?I will then check my group and see if it confirmed as well. ?I can then be dropped from the premium group and I can then get in and fix my mistakes on my group if it does confirm. ?Not pushing for anyone to do this if they are uncomfortable with it. ?But if you do, then please let me know so I can check my group to see it the confirmation took place. ?I will then let you know so I can be dropped from your group. ?And I will report back to GMF at to the results.
David
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David, So the question is if an address is confirmed in one group, will it
confirm on a second group at the same time? Yes. Confirmation, like bouncing, is a property of the account (email address), not a specific group subscription. And I should have the password for the errant address. I had to enter
that in when I did the change. Then I'm surprised that you were blocked from accessing your Account page when you attempted to log in to the errant address. You should be blocked from group access under that scenario, but not from accessing your Account pages. Had you been able to, you could have corrected the address yourself without having to confirm the errant address. If you eventually get in touch with support that's one of the things I'd like you to ask about: 1) why the address change took effect without confirmation, and 2) why you couldn't access the account page after it took effect. Shal -- Help: /static/helpMore Help: /g/GroupManagersForum/wikiEven More Help: Search button at the top of Messages list
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> So the question is if an address is confirmed in one group, will it
> confirm on a second group at the same time?
Yes. Confirmation, like bouncing, is a property of the account (email address), not a specific group subscription.
And I am working with Bruce right now on that. > And I should have the password for the errant address. ?I had to enter
> that in when I did the change.
Then I'm surprised that you were blocked from accessing your Account page when you attempted to log in to the errant address.
All I know is if I try to enter, I get the message I am not confirmed yet so cannot sign in even to just Clicking on send another confirmation email does no good since there is no such email.
You should be blocked from group access under that scenario, but not from accessing your Account pages. Had you been able to, you could have corrected the address yourself without having to confirm the errant address.
If you eventually get in touch with support that's one of the things I'd like you to ask about: 1) why the address change took effect without confirmation, and 2) why you couldn't access the account page after it took effect.
Guess I have to wait until at least after January 6th to do that, but will ask.
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David,
All I know is if I try to enter, I get the message I am not
confirmed yet so cannot sign in even to just
Yes I know, no group access.
But what about your account? You didn't show that part of the
screen:
Shal
-- Help: /static/helpMore Help: /g/GroupManagersForum/wikiEven More Help: Search button at the top of Messages list
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David -- Please read the following very closely and don't do anything until you understand it. It's my understanding that you have a "gmail.net account" that owns the group. You want to change that to gmail.com, thereby rectifying the problem. To this point, the gmail.net account is not confirmed. Right? I hope so. I just Direct Added your gmail.net account to my group. I could not change that to gmail.com because you already have that address registered with groups.io. So I deleted the subscription. However, this action should have removed your "not confirmed" status. Check it and see. Now...do you have a password set up for this account? If so, you should be able to log in. However, you will NOT be able to change the email address to gmail.com. You'll have to log in separately using your gmail.com address, go to the page at? /account?and click the red "delete my account" button. At that point you should be able to log back in with gmail.net and change it to gmail.com at your leisure. If you don't have a password, I may be able to do this for you, after adding you back again. But you'll still have to get rid of the existing gmail.com account first. I cannot do an account merge for you. Frankly, there's part of me that is hoping I cannot help you. If a group owner is capable of changing the email address associated with the account of another group owner, that strikes me as something of a bug. We'll see how it goes. Bruce
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Bruce, I had already fixed the problem before I saw this email. ?I was able to login and I was shown as an owner (with the bogus email). ? I then deleted my secondary owner position (with bogus email) and then invite myself back in. ?I got the confirmation email and made me the 2nd owner (with a correct email). ?I then signed out and came back in with my 2nd email, and the deleted my 1st bogus email, invited myself back in (with real email), confirmed and made myself owner.?
So I am back in business and have two owners (both of which are myself). ?THANK YOU, THANK YOU, THANK YOU. ??
My next order of business is to get a totally separate owner as a back up so this does not happen again. ?And also remember to not do things when I am over tired and cause problems.
You can delete me from your Premium Group now. ?And I will report back to the GMF.
David
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David -- Please read the following very closely and don't do anything until you understand it. It's my understanding that you have a " account" that owns the group. You want to change that to , thereby rectifying the problem. To this point, the account is not confirmed. Right? I hope so. I just Direct Added your account to my group. I could not change that to because you already have that address registered with . So I deleted the subscription. However, this action should have removed your "not confirmed" status. Check it and see. Now...do you have a password set up for this account? If so, you should be able to log in. However, you will NOT be able to change the email address to . You'll have to log in separately using your address, go to the page at? /account?and click the red "delete my account" button. At that point you should be able to log back in with and change it to at your leisure. If you don't have a password, I may be able to do this for you, after adding you back again. But you'll still have to get rid of the existing account first. I cannot do an account merge for you. Frankly, there's part of me that is hoping I cannot help you. If a group owner is capable of changing the email address associated with the account of another group owner, that strikes me as something of a bug. We'll see how it goes. Bruce
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That is the message I got when I tried to get into my account. Note that the Groups message said I could not get into ANY groups until . . .
But thanks to Bruce, I did get the bogus email confirmed and got right in. What a relief and many thanks to Bruce.
After the holidays and all the Yahoo transfer traffic has died down, I will ask support why a bogus email address change took effect without confirmation and why I could not access my account after it took effect. But I was NC so makes sense I could not access I guess.
Maybe some other moderators or owners should bring themselves into their groups with a different address and then change it to a bogus one (such as with a bad extension) and see what happens. Does the change take place immediately as it did to me and is it marked NC? Can you get into your bogus address account to do anything about it?
Then when testing is done, you as owner or moderator can drop that bogus address from your group.
I am sure I am not the only person this has happed to and maybe it is a glitch (gotta protect the idiots like me who make a typo).
Cheers to all,
David
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On Fri, Dec 13, 2019 at 09:35 PM, D&J Edgar wrote:
I was able to login and I was shown as an owner (with the bogus email). ? I then deleted my secondary owner position (with bogus email) and then invite myself back in. ?I got the confirmation email and made me the 2nd owner (with a correct email). ?I then signed out and came back in with my 2nd email, and the deleted my 1st bogus email, invited myself back in (with real email), confirmed and made myself owner.?
David -- I'm kinda confused by the above, to be honest. But I do suspect the account with the "gmail.net" address may have owned some content, both here and in other groups. The reason I was recommending doing another "change email address" was to avoid losing that. So be sure to follow up and see if you now need to reassign any photos or files to yourself. As for messages, ownership of those could be irretrievably lost now.
So I am back in business and have two owners (both of which are myself). ?THANK YOU, THANK YOU, THANK YOU. ??
Great! Still, it's odd that this could have happened in the first place. Bruce
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I did not think of loosing content but messages I sent in all three groups seem to be still there.? I had not done any photos so no worries there.
To be sure I only deleted the errant addresses and I could not have sent any messages with that anyway.? I guess I was tied to the correct addresses though since I had done the change address but as I said, all messages are still in place.? Guess that makes sense as even when members drop out of a group, their items remain archived.
Bottom line is all seems to be working fine in all three of my groups (only one of which I own) and nothing seems lost.? I am eternally grateful to the GMF for the assistance and leading to the resolution of this.? I only gained a few more gray hairs.
David
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Bruce
Dave Rypma
Shal Farley