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As an owner I really, really messed up.? I changed my email address except I typed in the wrong ending.? I typed in gmail.net when I should have been gmail.com.? So the address gets changed and suddenly I am a NC owner member with the wrong address.? Never got the confirmation email, cannot get into my own group to fix either.?
What can be done?
If i try to get in by using the wrong ending, I just get notified that I have not been approved yet.
Group in question is Groups.io/g/TCMG
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On Mon, Dec 9, 2019 at 08:03 PM, <djedgar1970@...> wrote:
As an owner I really, really messed up.? I changed my email address except I typed in the wrong ending.? I typed in gmail.net when I should have been gmail.com.? So the address gets changed and suddenly I am a NC owner member with the wrong address.? Never got the confirmation email, cannot get into my own group to fix either.?
That's peculiar. If you don't receive the confirmation email and click on the link therein, the address associated with your account should not have changed.? Have to tried logging in using the old email address? Bruce
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Not getting the confirmations since there is no such thing as the domain I put in error () so suspect it gets bounced. ?And because there is no such domain I cannot sign into it to get it.
If an email does not get confirmed will it automatically revert to before the change at some point? ?And at what point would that be? 30 days? ?I can deal with that I guess but if it does not revert back, have I lost the group? ?
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On Mon, Dec 9, 2019 at 08:03 PM, < djedgar1970@...> wrote:
As an owner I really, really messed up.? I changed my email address except I typed in the wrong ending.? I typed in when I should have been .? So the address gets changed and suddenly I am a NC owner member with the wrong address.? Never got the confirmation email, cannot get into my own group to fix either.?
That's peculiar. If you don't receive the confirmation email and click on the link therein, the address associated with your account should not have changed.? Have to tried logging in using the old email address? Bruce
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On Mon, Dec 9, 2019 at 07:51 PM, D&J Edgar wrote:
If an email does not get confirmed will it automatically revert to before the change at some point?
It shouldn't have changed unless you clicked the link in the verification email.? As Bruce said, try signing in with your original account/email. Duane -- Help: /static/helpGMF's Wiki: /g/GroupManagersForum/wikiSearch button at the top of Messages list A few site FAQs: /static/pricing#frequently-asked-questions
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I have tried signing in with old address already. ?No luck. ?Says I am not verified yet so cannot get in. ?
And I know the address changed as I am in the group twice. ?Once as owner and one as a regular member (with different email addresses). ?That way I can see what regular members see (as it is different than what an owner sees). ?So I can see my owner address was changed and I could not have verified the change since I never could have received it.
I even tried contacting the owner but it must send to the improper address, so not coming to me.
Any way for Groups to change my address to be proper or make my secondary address an owner?
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On Mon, Dec 9, 2019 at 07:51 PM, D&J Edgar wrote:
If an email does not get confirmed will it automatically revert to before the change at some point?
It shouldn't have changed unless you clicked the link in the verification email.? As Bruce said, try signing in with your original account/email. Duane -- Help: /static/helpGMF's Wiki: /g/GroupManagersForum/wikiSearch button at the top of Messages list A few site FAQs: /static/pricing#frequently-asked-questions
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If you have a moderator in the group maybe they can help.? They have an amazing amount of ability at times.? I was able to set myself (a moderator) to an owner at the end of November.? Probably a bug but it worked.? Don't know if it still will.? It's always good to have 2 owners.
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I sense your frustration. Email Support with screen shots. Theoretically it should not be possible for the email address change to go through under a non valid email address.?
As a future safeguard, if you are the owner, it may behoove you to create an email alias for yourself and give that alias owner privileges.?
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Sandi Dickenson
Moderator of ASG Volunteers Group
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On Tue, Dec 10, 2019 at 03:17 PM, Sandi D. wrote:
it may behoove you to create an email alias for yourself and give that alias owner privileges.
Not sure about that. An email alias is just a different address from which a member can post to a group; it isn't a second membership as such. Now setting up a second membership... that's fine! Chris
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? On Dec 10, 2019, at 10:17 AM, Sandi D. <sandi.asgtechie@...> wrote:
As a future safeguard, if you are the owner, it may behoove you to create an email alias for yourself and give that alias owner privileges. Just a point. Groups.io allows you to create an email alias for your account. You can email from that account to your group. You can’t log into your account from the alias. So create another account for yourself with a different email address as a backup. Frances -- FAQ on Moving from Yahoo Groups ( /g/GroupManagersForum/wiki/FAQ-on-Moving-from-Yahoo-Groups ) GMF Wiki: (unofficial) Help for members (and would-be members) and group managers ( /g/GroupManagersForum/wiki )
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I already have a second account (but not as an owner). I therefore can go in and see the group site and see myself as an owner. However my owner listing has a NC (Not Confirmed) by it since the address has the wrong domain and therefore I never could have received or have seen the confirmation email. I also cannot sign in with the error email account since it I get the message that email is not verified and thus cannot get in and change it or make my second account an owner.
I think my group is in limbo now since the owner has no control, unless someone at Groups.io can fix the error. Just fix the .net to .com on my address or confirm my error email address so I can sign in. I should have never done the address change when I was so tired. What a mess. Always though of having a second owner but never got to it.
Worse yet, there is no way I can see to even delete the group and start over or even start a new group since the name is already taken. Have 68 subscribers so while not convenient, certainly could.
David
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On Dec 10, 2019, at 8:02 AM, Frances <frances@...> wrote:
On Dec 10, 2019, at 10:17 AM, Sandi D. <sandi.asgtechie@...> wrote:
As a future safeguard, if you are the owner, it may behoove you to create an email alias for yourself and give that alias owner privileges. Just a point. Groups.io allows you to create an email alias for your account. You can email from that account to your group. You can’t log into your account from the alias.
So create another account for yourself with a different email address as a backup.
Frances
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If you wish ?to help with this, email [email protected]
We can give advice but we are just users, like you.
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I think my group is in limbo now since the owner has no control, unless someone at??can fix the error. ? Just fix the .net to .com on my address or confirm my error email address so I can sign in.
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On Tue, Dec 10, 2019 at 10:52 AM, D&J Edgar wrote:
I already have a second account (but not as an owner). I therefore can go in and see the group site and see myself as an owner.
That would be at least a moderator account or you wouldn't see the Member list.? Is this a paid group?? If so, you may be able to change the email address for the owner account.? If it's a free group, you'll need to contact [email protected] to fix it.? I'd contact them anyway to see why this happened since the new email address isn't supposed to be effective until it's confirmed.? It's also supposed to send a notice to the old address, Duane -- Help: /static/helpGMF's Wiki: /g/GroupManagersForum/wikiSearch button at the top of Messages list A few site FAQs: /static/pricing#frequently-asked-questions
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On Tue, Dec 10, 2019 at 04:52 PM, D&J Edgar wrote:
I think my group is in limbo now since the owner has no control, unless someone at Groups.io can fix the error. Just fix the .net to .com on my address or confirm my error email address so I can sign in.
Definitely your best (only?) option. Admit your foul - up and see what happens. Go to [email protected] and throw yourself at Mark's mercy; it may not be the first time something like this has happened, and it certainly won't be the first time that someone has inadvertently done something unrecoverable in error. Please let us know the outcome. To err is human; to forgive divine. Chris
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I am writing Support right now. ?All my members can see the member list since I made it visible to all members.
I never saw an email to my old address (even checked the spam folder). ?
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On Tue, Dec 10, 2019 at 10:52 AM, D&J Edgar wrote:
I already have a second account (but not as an owner). I therefore can go in and see the group site and see myself as an owner.
That would be at least a moderator account or you wouldn't see the Member list.? Is this a paid group?? If so, you may be able to change the email address for the owner account.? If it's a free group, you'll need to contact [email protected] to fix it.? I'd contact them anyway to see why this happened since the new email address isn't supposed to be effective until it's confirmed.? It's also supposed to send a notice to the old address, Duane
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Just a point. Groups.io allows you to create an email alias for your account.
Thanks Francis. I forgot that? Groups.io offered an "email" alias.?
Good point. Terminology can be misleading when dealing with multiple environments. Having an email account alias is very different than having a?Groups.io account alias. I use gmx, Gmail and domain email and those were the type of alias emails I was describing because that is what I use. An alias with your personal email account that would be seperately registered with your GIO Group and assigned owner status.? Here's how it works: Create name @ gmx dot com Create an alias in that same account called name2 @ gmx dot com
Assign both email addresses owner status in your group
If you lose?Groups.io access under one email you can use the other to access your group because gmx treats both email addresses as one email account.?
(Groups.io would not see them as an?Groups.io account alias.)
Gmail accepts "alias" emails created under different ISPs.?
Domain emails allow you to create email aliases, (sometimes managed outside the domain).?
I find that creating and using email account alias are useful in a number of ways.?
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Sandi Dickenson
Moderator of ASG Volunteers Group
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Hello David, I've had this happen before. I missed typed my email address once whenever I was changing it. And I had to have another owner send me the correct address that I typed in, so that I could login and change my email once again so I can start receiving mail. Once I knew what the email address was, that I had typed in, I was able to login and change it no problem. So you must be typing something wrong. I accidentally put a dash in the middle of my email address and I don't even have a dash in any of my email addresses.
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On Dec 9, 2019, at 10:43 PM, D&J Edgar <djedgar1970@...> wrote:
I have tried signing in with old address already. No luck. Says I am not verified yet so cannot get in.
And I know the address changed as I am in the group twice. Once as owner and one as a regular member (with different email addresses). That way I can see what regular members see (as it is different than what an owner sees). So I can see my owner address was changed and I could not have verified the change since I never could have received it.
I even tried contacting the owner but it must send to the improper address, so not coming to me.
Any way for Groups to change my address to be proper or make my secondary address an owner?
David
On Dec 9, 2019, at 6:59 PM, Duane <txpigeon@...> wrote:
On Mon, Dec 9, 2019 at 07:51 PM, D&J Edgar wrote:
If an email does not get confirmed will it automatically revert to before the change at some point?
It shouldn't have changed unless you clicked the link in the verification email. As Bruce said, try signing in with your original account/email.
Duane
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Someone suggested that if my account was associated with any other group, any owner can go in and confirm. ?I am in three groups, one of which I am an owner and the one where I goofed up and now am unconfirmed in only that group. ?So while my account was in three groups (my owner group, the GMF group and one more), I am in effect only in one group (my owned group) with the errant email now. ?I suppose if the suggestion works, I could join any group with the errant address and have the owner of that group backdoor me in by confirming me (and apparently a Premium Group owner can do that).
That does not make sense to me but if it does, then I will try it. ?To be specific, I would ask to join a Premium Group with the errant email address (of which I would never get a confirmation email to) and then owner of that group would backdoor confirm me and thus I would be confirmed in my owned group at the same time. ?
Again, just does not make sense to me especially since in the [GMF] Members that are not Confirmed thread, it does not seem possible for an owner to backdoor confirm someone who is NC at least with a regular group.
Maybe I am totally misunderstanding the suggestion.
To refresh, my situation is where I, the sole owner of a regular group, tried to change my address and goofed typing it in. ?I am now listed as NC because the confirmation email never came to me since it is a bogus address with the wrong extension. ?And I am unable to get into my group to make any correction since I am NC. ?
I did write support three days ago, but suspect with all the Yahoo conversion traffic going on right now I will not get a reply for awhile. ?
David
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On Fri, Dec 13, 2019 at 03:47 PM, D&J Edgar wrote:
That does not make sense to me but if it does, then I will try it. ?To be specific, I would ask to join a Premium Group with the errant email address (of which I would never get a confirmation email to) and then owner of that group would backdoor confirm me and thus I would be confirmed in my owned group at the same time.
David -- It doesn't make a whole lot of sense to me either, but you're correct...a "bad" email address (e.g.: one incapable of receiving messages) can still be confirmed by having a Premium group owner Direct Add that address to his list of subscribers.
To refresh, my situation is where I, the sole owner of a regular group, tried to change my address and goofed typing it in. ?I am now listed as NC because the confirmation email never came to me since it is a bogus address with the wrong extension. ?And I am unable to get into my group to make any correction since I am NC.?
Confirmation may not help you with this, as you have to log in to change it. If the bad address can't receive an email and you have no password set up you're still going to find yourself stuck. Bruce
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Bruce, I know this is a really stupid question because it's too simple, but why can't he just join under a totally different email, be promoted to owner under that email, invite his old email that he messed up, make that owner, and be done???
Terri
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Bruce
Duane
Frances