开云体育

I have a member of my group who reports that digests are always sent to her Junk mail box and is there anything that she can do about it.

I have told her to move them to her In box in the hope that <yahoo.au> will learn.
I suppose that contacting <yahoo.au> about this is a non-starter?
I also suggested that she get a different email address.

Is there anything else I can suggest to her please?

Thanks
Margaret
Leeds, UK

On Tue, Oct 20, 2020 at 05:36 PM, M Parker wrote:

I have told her to move them to her In box in the hope that <yahoo.au> will learn.

That's the first step to try, and many a time it fixes this. ?But make sure to not just drag them to the inbox, but select them all first, "Mark as not spam/junk", then drag them to the inbox; sometimes with these free email systems, just dragging them to the inbox doesn't always work, but marking them as not-spam/junk first and then moving to the inbox seems to always work.

She should also add the group email address in her yahoo contact list, that also seems to help prevent this from happening.

Cheers,
Christos

If she marks in as Not Spam yahoo mail should automatically move it to their in-box.
As I have a yahoo e-mail account which I use for only certain mail: Ex from family or from my doctor's and at first they were getting marked as spam and moved to that folder.
After marking them as not spam I have had no further issues other than the occasional new messages that would get marked as spam.