On Tue, Oct 20, 2020 at 05:36 PM, M Parker wrote:
I have told her to move them to her In box in the hope that <yahoo.au> will learn.
That's the first step to try, and many a time it fixes this. ?But make sure to not just drag them to the inbox, but select them all first, "Mark as not spam/junk", then drag them to the inbox; sometimes with these free email systems, just dragging them to the inbox doesn't always work, but marking them as not-spam/junk first and then moving to the inbox seems to always work.
She should also add the group email address in her yahoo contact list, that also seems to help prevent this from happening.
Cheers,
Christos
Christos Psarras