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Can Members put themselves on hold?


Lavon
 

Is there a way we can control when a member goes on hold?
Lavon


 

Lavon,

Is there a way we can control when a member goes on hold?
I'm not sure exactly what you mean by "on hold", but if you're referring to group messages being sent to them by email the only thing you can do is change a group setting so that no one can choose "No Email" (check the Disable No Email box, in the Message Policies section).

The member can still choose Special Notices Only, or one of the other Email Delivery options though.

Myself, I think attempting to force or require that members receive email from the group is futile (and ultimately makes the group management seem foolish and/or overbearing). The member can always set a filter in their email service, and there's not a thing the group management can do about that.

Shal


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Lavon
 

ON Hold
Meaning they need to go a period of time without getting any mail from the group due to a problem they are having.
Lavon

In a message dated 8/31/2019 8:48:32 PM Pacific Standard Time, shals2nd@... writes:



 

Lavon,

Meaning they need to go a period of time without getting any mail from
the group due to a problem they are having.
If a member needs or wants your help with that you can do it for them. Find the member in your group's Members list (use the Search box if you have a lot of members).

Then you can put a check in the box on their row and use the Actions menu (at the bottom of the page) and select Change Email Delivery. In the Pop-up dialog choose No Email, or Special Notices Only, and click the Change button.

Or, you can click on their row (somewhere aside from the checkbox) and that will open their Membership page. Scroll down to their Email Delivery section then choose the appropriate setting. Then scroll to the very bottom and click the Save button.

When they are ready to resume receiving messages you can repeat those steps to restore their preferred active delivery setting.

Shal


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Lavon,

Meaning they need to go a period of time without getting any mail from
the group due to a problem they are having.
Re-reading the subject of your message, you might have been asking whether the member can change that setting themselves. Yes they can.

Any member can go to the Subscription page, near the top of the links in the left column, and choose their own Email Delivery option. See also:
/static/help#suboptions

Shal


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