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Received daily digests before subscription was approved
This happened to me twice this week so I know it's real. I applied to join two groups; I set pending membership to receive daily digests; I received digests from both same day; my membership in both wasn't approved until the following day. This cannot be right. Pending members should receive nothing.
Esmond Pitt Owner Radford, Quad Hifi, HH Scott groups |
On Sat, 04 Apr 2020 13:30:17 +0100, EJP <esmond.pitt@...> wrote:
This happened to me twice this week so I know it's real. I applied to join two groups; I set pending membership to receive daily digests; I received digests from both same day; my membership in both wasn't approved until the following day. This cannot be right. Pending members should receive nothing. Whether it's intended or a bug I'm not clear but I will add that to me this is only an issue if the online archive is private. If it is public then sending out the digest is giving nothing away surely? Malcolm. -- Malcolm Austen <malcolm.austen@...> |
If you have your group set to pending subscribers and first or more posts moderated it seems a little bit of a waste of time to me
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They cannot post as its moderated and they can read the messages posted without asking to subscribe anyway Nivard Ovington in Cornwall (UK) On 05/04/2020 14:24, Antique Pattern Library - Sytske wrote:
That's why I (group owner Antique Pattern Library) manually set all pending members to No-Email, No-Post until they are approved. |
On Sun, Apr 5, 2020 at 02:58 PM, Nivard Ovington wrote:
If you have your group set to pending subscribers and first or more posts moderated it seems a little bit of a waste of time to meWell maybe, but the system should behave the way it is supposed to behave! FWIW the group I co - own has 3 in the pending queue, awaiting responses to the Pending Membership notices and in one 1 case the Confirmation Email, so in these 3 cases nothing seems to be amiss. Looking at their individual "memberships" all 3 have Individual Messages set, and in all 3 cases their Email Delivery History shows nothing being sent since the Pending Subscription messages. Going back to the OP... can you positively confirm that the two groups to which you referred are Restricted. (i.e. applicants requiring moderator approval) Did they require you to submit a response to a Pending Subscription message, and if so did you send one to each of them? And exactly what notifications did you receive that your membership requests had been passed? Chris |
On Sun, Apr 5, 2020 at 08:58 AM, Nivard Ovington wrote:
If you have your group set to pending subscribers and first or more posts moderated it seems a little bit of a waste of time to meWe need to be sure to include whether the group archives are public, as Antique Pattern Library is, or private.? For those with public archives, no harm is done by sending the digest, though I don't believe that should happen.? I'm in the process of doing a test for a private group and should have the results by tomorrow.? Esmond didn't specifically say if the groups joined were public or private, so this should provide additional information. Duane -- GMF's Wiki: /g/GroupManagersForum/wiki Help: /static/help A few site FAQs: /static/pricing#frequently-asked-questions |
I am an owner of one of the groups EJP joined and received the digest before his membership was approved. He mentioned that he received the digest in his reply to our request for more info before approval. I checked out the email delivery and activity records. Email delivery logs welcome message and reply. Activity logs his application and my approval. In other words, there is no evidence in the logs that I see that he actually was sent the digest.
This is getting mighty close to a bug. Both in the empty logs and the sending of the digest. We set our archives to restricted because in the past (long before my time and groups.io) there was a flap over posts quoted in published works without acknowledging the authors. If EJP had not been approved, this would have been a tiny violation of the promise that posts are not public. If this is not a bug to be fixed, the behavior should be documented. I suppose I should enter this in beta, but I'll wait to hear what other managers think. Best, Marv |
>?can you positively confirm that the two groups to which you referred?are?Restricted. (i.e. applicants requiring moderator approval)
Yes, of course, otherwise I wouldn't be reporting an issue about receiving a digest before subscription approval. I don't know why I am being asked to reiterate this. > Did they require you to submit a response to a Pending Subscription message Yes. > and if so did you send one to each of them? Yes. > And exactly what notifications did you receive that your membership requests had been passed? Further messages from the moderators. In both cases I mentioned the issue to them. This is a bug. I am not a member of a group until membership approval takes place, and I should not receive digests before that. Consider if the membership had been disapproved: this would have been a prima facie information leak. |
My thought:
You are either a member (of a group) - in which case you get (subject to your choice) messages by e-mail (individually or otherwise), or not - in which case you don't (and shouldn't).? A pending member is not (yet) a member: they only become a member once approved. Hence they should not get message e-mails (in any form). => this is a bug. Accessibility of group archives, if public, is an irrelevance. Jeremy |
My test is completed.? When attempting to join a restricted group with private archives, no digest was sent.? I suspect that the groups that EJP joined have public archives, so not a data leak.? As others have mentioned, I think this should still be considered a bug.? It would be best if someone that's experienced the anomaly reported it on the beta group so they could furnish any other details of the process.
Duane -- GMF's Wiki: /g/GroupManagersForum/wiki Help: /static/help A few site FAQs: /static/pricing#frequently-asked-questions |
On Mon, Apr 6, 2020 at 04:54 AM, EJP wrote:
This is a bug. I am not a member of a group until membership approval takes place, and I should not receive digests before that.I can't reconstruct the problem, but I agree. I recently experienced a different problem with digest delivery (ref:?), but haven't been able to replicate that, either. I'm now wondering if these may have arisen in association with a recent (Feb 28) change in timing of digest delivery (ref:?). In any event, I agree with Duane that someone who has actually experienced this should be the one to report it.? Regards, Bruce |
>?It would be best if someone that's experienced the anomaly reported it
I thought that was what I was doing. > on the beta group This is a problem with the rolled-out production version of the site, not a beta version. I fail to see the point. > so they could furnish any other details of the process. Again, I thought that was what I was doing. I've already been asked to repeat myself once. This is just giving me the runaround. I pass. Sorry to have wasted my time. EJP |
On Tue, Apr 7, 2020 at 12:25 PM, EJP wrote:
This is a problem with the rolled-out production version of the site, not a beta version. I fail to see the point.Ah... I suspect a misunderstanding. "beta" is the Groups.io group where problems are reported and changes / improvements suggested. The Home Page is . Chris |
On Tue, Apr 7, 2020 at 06:25 AM, EJP wrote:
>?It would be best if someone that's experienced the anomaly reported itGMF is a user-to-user group.? We have no capabilities to do anything other than try to help others resolve situations using the existing site tools. > on the beta groupThe beta group is the official group for reporting bugs and making suggestions.? Mark (site owner) had mentioned possibly changing the name of it once the site 'went live', but it's so ingrained after 5 years that it hasn't been done.? That may also have something to do with the fact that there are many references on other groups using links to the beta group that would be broken if it changed. > so they could furnish any other details of the process.Hopefully you've learned more about how the site works and which groups are intended for various functions, as well as giving others a heads up on a possible problem, so not a complete waste of time. Duane -- GMF's Wiki: /g/GroupManagersForum/wiki Help: /static/help A few site FAQs: /static/pricing#frequently-asked-questions |
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