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A group member asked this question.


 

Hi Barbara,

?

I just signed up for io group (I think). When I access the update profile feature I do not see any place to enter name, photo,

etc. What else should I do? Also, what does "export my account" do?

?

Hugs, Carole


OK, so how do I respond, what do I tell her?
Barbara Jean


 

Barbara Jean, the member must log into the group homepage on Groups.io and go to Subscription on the left menu. She can edit her profile, add a photo, etc.
Or on the homepage, go to Profile in top right corner. You can set an email alias, i.e. another account might want to send email from. Note that you don't receive any email to that second account.

You asked about exporting the account. Not sure. Never tried. I see that in Settings, you have this option:
Allow Members To Download Archives
Allow group members to download the message archives.

Likely someone else will answer this.

Good help in the wiki - but do ask!
Some help for owners/moderators and some help for group members.
/g/GroupManagersForum/wiki/home

Frances
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Thanks Frances, I will pass this info on to Carol who was asking.
Barbara Jean

On Mon, Aug 26, 2019 at 5:22 PM Frances <frances@...> wrote:
Barbara Jean, the member must log into the group homepage on Groups.io and go to Subscription on the left menu. She can edit her profile, add a photo, etc.
Or on the homepage, go to Profile in top right corner. You can set an email alias, i.e. another account might want to send email from. Note that you don't receive any email to that second account.

You asked about exporting the account. Not sure. Never tried. I see that in Settings, you have this option:
Allow Members To Download Archives
Allow group members to download the message archives.

Likely someone else will answer this.

Good help in the wiki - but do ask!
Some help for owners/moderators and some help for group members.
/g/GroupManagersForum/wiki/home

Frances
--

/g/GroupManagersForum/wiki

/static/help
More help: use the search button at the top of the Messages list.


 

Barbara Jean,


Also, what does "export my account" do?


I took this one first, as it implies that she is looking at her Account page (clicked on Account from the menu under her name, in the upper right corner.

The Export My Account button requests that Groups.io prepare a Zip file (compressed archive) of her contributions - to your group and/or any other groups she's a member of. That would include any message posts as well as uploaded photos, files and other content.

It is part of Groups.io's commitment to openness as well as fulfilling a requirement of Europes GDPR regulation (that requires companies which retain personal information to make that information available to the person).

As a group owner/moderator you have access (via a tab on the Settings page) to a similar function to export the entire content of the group.


I just signed up for io group (I think).


She certainly has - witness access to her Account page. That may or may not include having subscribed to your group though - depending upon exactly what actions she took.

When I access the update profile feature I do not see any place to enter name, photo,

etc.


While at her Account page, she should make note of the left-hand column. As with the sections of a group, her Account also is organized into sections. The place for her name, photo, etc. is in the Identity section. There she'll find a list of her profiles - the first is her Account Profile and any information she puts in it becomes the default information put into a group profile when she joins a group.

Following her Account Profile is a list of her profiles as they appear (if she allows them to appear) in her various group subscriptions. It is perfectly possible for her to show different profile information (Photo, Display Name, bio, Location, and Website) to different groups. She might want to differentiate the information she shows in hobby groups versus classmate groups versus general interest groups, for example.

Shal

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