开云体育

I am trying to upload a paper to my group that?I wrote on my machine. io says it detects a virus. It absolutely DOES NOT!!
What can?I do about this?

Contact [email protected]?with a copy of the file attached, if possible [I can't remember whether those get stripped when going to the support address], or including a link to same in the message.

You should also run that file through virustotal.com to see which scanning engines are saying it has a virus.? I have no idea what scanner Groups.io uses, but you'll probably have a much better idea of which scanner might be the culprit if only one or a handful return a false positive while the rest declare the file clean.? You could then mention those results in your support e-mail message as well.

--

Brian?-?Windows 10 Pro, 64-Bit, Version 1809, Build 17763??

? ? ?Those who cannot remember the past are condemned to repeat it.

? ? ? ? ? ? ? ?~ George Santayana

About all you can do is send your information to [email protected] to see if they can figure out what happened.? I'd want to be 100% sure there really wasn't a virus inserted by a program on my computer before complaining though.? Maybe try testing the file at one of the online virus sites.

Duane
--
Help: /static/help
GMF's Wiki: /g/GroupManagersForum/wiki
Search button at the top of Messages list
A few site FAQs: /static/pricing#frequently-asked-questions

David,

I am trying to upload a paper to my group that I wrote on my machine.
io says it detects a virus. It absolutely DOES NOT!!

Looks like your report was heard (assuming you reported it):

"It appears there was a mistake in today's update of the anti-virus
scanner that we use, clamav. It was incorrectly marking a lot of files
as having a virus. Others have seen the same. I've disabled that
particular virus signature for now."


Shal


--
Help: /static/help
More Help: /g/GroupManagersForum/wiki
Even More Help: Search button at the top of Messages list