No. ?We missed the $110 by a week or so. ?We’d have kept it at Premium at $110. ?But at $220, it’s too much for our limited resources. ? That’s unfortunate, as that is the sole reason we aren’t renewing. ?In case someone cares about that. ?

On Thu, Nov 19, 2020 at 07:21 AM, mac6036 wrote:

In fact, I told the fee would be refunded after a time.

That's not what was said.? You were told that you can downgrade the group after the first year. Actually, you can downgrade at any time, but it won't be effective until the paid time is used.

How can I lose this $220 fee for this group

Just change the group plan to Basic at any time and you won't need to pay again.

Duane
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On Thu, Nov 19, 2020 at 01:21 PM, mac6036 wrote:

this is nonsense, not what I was told, In fact, I told the fee would be refunded after a time.

I may be in a minority of one but I cannot see "what" is nonsense; neither can I guess at the full version of what you were told.

Chris

this is nonsense, not what I was told, In fact, I told the fee would be refunded after a time.

How can I lose this $220 fee for this group that I never active in and took it over so it wouldn't die after the owner was nowhere to be found. How I lose this fee, or greatly reduce it? Navigating the "help" guide is a nightmare.

On Wed, Nov 18, 2020 at 07:47 PM, Christos G. Psarras wrote:

If the $110 rate, be forewarned that (as it stands right now) if you ever downgrade to free you'll revert to the $220 rate if you ever want to return back to Premium

A point very well worth considering IMHO. Downgrading could turn out to be a costly exercise if you want to upgrade again later. Remember the old adage act in haste; repent at leisure.

Chris

lee,

Are subgroups available in BASIC Groups.io?

Yes if the group was created before January 15th. Otherwise no.

Refer to: Groups.io features (includes legacy stuff).pdf in GMF's Files section.

Shal


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Ken,

I don't know the answer, but since your intention is to just give a donation to GIO (since you already have the grandfathered features), no need to involve your group whatsoever, do it "anonymously"; all you have to do is sign up for a new group and choose the monthly trial, then delete it soon afterwards before the month is over. Maybe it's unnecessary, but I'd personally do that under a different owner email account though, just to be on the safe side due to main account stored payment methods and such, doing it with a different account would be totally "anonymous" and unrelated.

Cheers,
Christos

On Wed, Nov 18, 2020 at 03:06 PM, Ken Schweizer wrote:

If we do this will we lose the grandfathered perks?

No.? It's all dependent on the group creation date.

Duane
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On 18/11/2020 21:42, lee via groups.io wrote:

Are subgroups available in BASIC Groups.io?

No.
/static/compare

If so, how do I set up a subgroup and how do members join it?

/g/GroupManagersForum/wiki/2660
/helpcenter/ownersmanual/1/using-subgroups?single=true

Samuel

No, not anymore since last August.

Cheers,
Christos

开云体育

Are subgroups available in BASIC Groups.io?
If so, how do I set up a subgroup and how do members join it?

Chris,

By "owner paid last year" (2019), does that mean that you have the grandfathered $110 rate or the group was formed after October 2019 and has the current $220 rate?

If the $110 rate, be forewarned that (as it stands right now) if you ever downgrade to free you'll revert to the $220 rate if you ever want to return back to Premium; or if you keep premium and switch to monthly, you go to the $20/month rate, so if this is the case and the deadline timeframe is tight to resolve this, you may want to go ahead and pay it yourself now before losing that rate and sort things out later, maybe with a member donation drive or whatever, $110 is relatively easy to raise from 20-30 folks each giving just $5.? When we were mulling where to move to from Yahoo last year, after all options were presented and my members decided GIO was the best option (for our group type), we then all of a sudden found out the rate was going to change to $220, so I went ahead and paid myself for the two major groups to secure the rate, then setup a paypal account for donations.? We did end up raising almost 1K in one group and ~$700 on the other, so it shouldn't be a problem; we do have 2K and 3K members in those groups so admittedly we had a numerical advantage, but even with smaller groups, $110 is easier to raise than $220!? So just follow Duane's instructions in the meantime, go and setup yourself as a payor, enter the CC*** to use and pay the $110, then go back and change that CC number to a throwaway one*** so you won't be storing a "good" CC number.
Paying it now will also preclude for ever any charge on the deceased owner's CC, since you are now the payor, and it wouldn't be an emergency trying to remove that info from his account, it can be done later on whenever.

If you have the $220 rate already, then still go ahead and set yourself as the payor, then downgrade immediately so your card won't be charged.

Cheers,
Christos

PS *** may use a debit card with a buck or 2 on it; yes, that is the best way to store "CC" info on websites that need it, I do that too; use a debit card, with no overcharge/overdraft protection/capability, and replenish it only when needed.? If you bank has free no-frill checking, with no or low minimum balance requirement, get one with a debit card, set it to no overdraft protection, and use that for online transactions.

On Wed, Nov 18, 2020 at 10:21 AM, Don Grass wrote:

What I noticed is I used to get Groups.io email in that second account on Yahoo, but for some time now I don't get anything from G in that Yahoo account.

Have you checked Email Delivery History for that member record on your group to see if it's bouncing/bounced?? That would be my first guess.? The panels in the Email Delivery History may give other clues.? You could also check the group Activity Log for that email address to see what entries are there.

Duane
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I made a second account for myself some time back with a Yahoo email address, so I could see what a regular member sees on my group. What I noticed is I used to get Groups.io email in that second account on Yahoo, but for some time now I don't get anything from G in that Yahoo account. What I wonder is if any of my members are experiencing the same thing.

Don G

On Wed, Nov 18, 2020 at 07:30 AM, Chris Davis wrote:

Deleting his membership didn’t change anything.

I've submitted a message to the beta group asking for clarification on some things.? If/when Mark approves it, you may want to see what he says.

Duane
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Deleting his membership didn’t change anything. ?I guess I’ll have to put in a card while taking payer (may use a debit card with a buck or 2 on it) then delete it and drop to Basic that way. ?

Seems weird that an owner can’t take payer without entering one. ?I’d be worried my card would be charged if it was after the renew date. ?I guess there’s some kind of approval and the charge wouldn’t automatically go through without some kind of approval. ?I hope.

Thanks for the assist. ?

On Wed, Nov 18, 2020 at 06:42 AM, Chris Davis wrote:

I’ll likely delete him from the group before the payment is due.

That won't delete his account though.? I'm not sure if the system will allow a non-member, or even a non-mod/owner, to pay for a group, but I guess it's possible if he set it up for autopay.? It's also quite possible that he made a one time payment, so no charge will be attempted.? If at all possible, I'd work with his widow to delete the account.? That should remove all doubt.

Duane
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The official Groups.io user documentation is in the Groups.io Help Center.
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I’ll likely delete him from the group before the payment is due. ?Hmm. ?I wonder if I should do that and see what happens. ?I think I’ll do that. ?

On Wed, Nov 18, 2020 at 06:04 AM, Chris Davis wrote:

If I'm going to change to basic, why do I need to enter payment card info?? Seems like a Catch-22.

Yes, it's awkward.? After entering the CC, you'll be set as a payor.? I think at that point you want to change the group to Basic to prevent an automatic charge attempt.? Then you go to your Account, at the upper right, select the Billing page, and click Delete Payment Method (or something similar), but you'll still be able to see the View/Change Plan button. You won't see any information about the other account.? After thinking about it, I don't believe that will remove the information for the other person though since there can be multiple payors in a group.

Duane
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