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Re: Downgrading a group

 

On Wed, Nov 18, 2020 at 06:04 AM, Chris Davis wrote:
If I'm going to change to basic, why do I need to enter payment card info?? Seems like a Catch-22.
Yes, it's awkward.? After entering the CC, you'll be set as a payor.? I think at that point you want to change the group to Basic to prevent an automatic charge attempt.? Then you go to your Account, at the upper right, select the Billing page, and click Delete Payment Method (or something similar), but you'll still be able to see the View/Change Plan button. You won't see any information about the other account.? After thinking about it, I don't believe that will remove the information for the other person though since there can be multiple payors in a group.

Duane
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