On Sat, Dec 5, 2020 at 12:40 PM, David Grimm wrote:

I know that's possible for spam reporters, but I'm trying to find out if it's possible for members who voluntarily leave.

As far as I can find,m it's ONLY possible for those removed for spam.

Duane
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The official Groups.io user documentation is in the Groups.io Help Center.
GMF's Unofficial Help Wiki: /g/GroupManagersForum/wiki

On Sat, Dec 5, 2020 at 01:40 PM, David Grimm wrote:

That's not my question, though. My question is how did they rejoin without approval.

David -- I've searched several of my own activity logs in response to your inquiry, and I've yet to find a "resume membership" happen except in the context of a previous "removal for reporting spam." Could you share your Spam Control settings with us? Perhaps Restricted in combination with something else could lead to this sequence of entries. Please also report whatever feedback you get from those who actually experienced this.?

To be clear, you *do* want these guys to be in your group, right? If so, I suggest we avoid getting too excited over some peculiar log entries.

Regards,
Bruce

---

Check out the groups.io Help Center?and?groups.io Owners Manual

On Sat, Dec 5, 2020 at 01:09 PM, Chris Jones wrote:

Have you contacted the individuals concerned to ask them the sequence of events from their perspective?

Seems like a potentially useful thing to do.

In the process of that. That's not my question, though. My question is how did they rejoin without approval. I know that's possible for spam reporters, but I'm trying to find out if it's possible for members who voluntarily leave.

Dave

On Sat, Dec 5, 2020 at 05:23 PM, David Grimm wrote:

I've looked through the wiki and searched the message archives here and have not been able to find anything about members rejoining after voluntarily leaving, which is what I see here.

Have you contacted the individuals concerned to ask them the sequence of events from their perspective?

Seems like a potentially useful thing to do.

Chris

On Sat, Dec 5, 2020 at 10:17 AM, Duane wrote:

It nearly has to be a message reported as spam.? Go to the members record, then select the Activity History at the top.? That will probably show "reported message #xxxxx as spam and was removed via email" followed by "resumed membership via web".? See also /helpcenter/faq/1/group-member-faq/q-i-got-a-message-that-i

That's what I'm particularly trying to stress. It does NOT say that. It says they "left via web". I've been owner of this group long enough and had enough members come and go for spam reporting to know the difference. I've looked through the wiki and searched the message archives here and have not been able to find anything about members rejoining after voluntarily leaving, which is what I see here.

Dave

Why change email addresses?
Make your other email address an Owner of the group, so both email addresses will be Owners.

You could then remove the first email address, but why not just set it to No Email if you don't want to receive messages at both Accounts.

This way you would be taking no 'risk'.

On Sat, Dec 5, 2020 at 11:11 AM, Maria McGrath wrote:

Hi, I am the owner of a group that has several subgroups.

My email address as owner is xxxx@....
I also have an account xxxx@...

I need to change everything to @mcguireprogramme.com.

Can I just change the email address of my account at xxx@...? to @mcguireprogramme.com.

Q:? When I go to my @mcguireprogram account and go to change my email it says I will have to reconfirm my email.? As I already have an account with @mcguireprogramme.com will that mess up me changing my email in any way???
I cannot lose ownership of the groups.

Can you restate your example so that it is clearer?
Are you trying to change your owner email address to a regular member address that is already in use in Groups.io?

I am assuming you are talking about within the same group. If not, you can see this about merging accounts.
See?/helpcenter/membersmanual/1/understanding-groups-io-accounts/merging-accounts

Frances
?
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GMF wiki for help.?Search box at the top of each page.

Check out the?new groups.io Help Center??Use your browser to search or download?the PDF.

Well? an interesting question.? Yesterday, when I submitted this,? I was using an iPhone SE (1st Gen), but later in the day I upgraded to an iPhone 12 mini.?

So today with the iPhone 12.? if I hold the phone in portrait mode (vertically), I don't see a way to get to the second page.? I also don't see the bottom line of the page - About, Features, Pricing, etc.? ? But if I turn the phone to landscape mode, I do have the link to the second page, plus the About, Features, Pricing line.

However I turned on my iPhone SE and it doesn't matter which way I orient the screen.? The link and the bottom line are not visible. I am assuming that the member first reporting the problem has an older model.

To test further, I logged in on my wife's iPhone 8, and again the link is not visible no matter which way I orient the phone.? ?

So there is some issue with 'older' iPhones.

Charlie

On Sat, Dec 5, 2020 at 10:22 AM, Cal Rich wrote:

I’m trying to add members to a new basic group. Initially I added about 10 email addresses and that worked. Now the only way I can add is to have the member send an email to <groupname>[email protected]. I only have about 24 members at present?

?

What am I doing wrong?

Are you asking about marketing your group?

Or are you saying that the invitation process isn't working? If it is the invitation process, please give more details. Can you see Invite in Admin? If not, you aren't logged in with your owner email address.

Help overview -
/helpcenter/gettingstarted/1/step-10-invite-or-add-members-to

Details about using the Invite process -?/helpcenter/ownersmanual/1/inviting-people-to-join-a-group?single=true

Frances

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GMF wiki for help.?Search box at the top of each page.

Check out the?new groups.io Help Center??Use your browser to search or download?the PDF.

Hi, I am the owner of a group that has several subgroups.

My email address as owner is xxxx@....
I also have an account xxxx@...

I need to change everything to @mcguireprogramme.com.

Can I just change the email address of my account at xxx@...? to @mcguireprogramme.com.

Q:? When I go to my @mcguireprogram account and go to change my email it says I will have to reconfirm my email.? As I already have an account with @mcguireprogramme.com will that mess up me changing my email in any way???
I cannot lose ownership of the groups.

Thank you in advance,
Maria

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On Sat, Dec 5, 2020 at 09:10 AM, David Grimm wrote:

Any other ideas?

It nearly has to be a message reported as spam.? Go to the members record, then select the Activity History at the top.? That will probably show "reported message #xxxxx as spam and was removed via email" followed by "resumed membership via web".? See also /helpcenter/faq/1/group-member-faq/q-i-got-a-message-that-i

Duane
--
The official Groups.io user documentation is in the Groups.io Help Center.
GMF's Unofficial Help Wiki: /g/GroupManagersForum/wiki

On Sat, Dec 5, 2020 at 02:23 AM, Frances wrote:

Did you check their activity?
/helpcenter/ownersmanual/1/reviewing-the-group-s-activity-log

Yes. Each one shows this:?

w...............p@...?resumed membership via web	Dec 4
w...............p@... left via web	Dec 3

Is it possible they were bouncing? See?/helpcenter/ownersmanual/1/managing-members/checking-for-bouncing-members
And?/helpcenter/ownersmanual/1/additional-information/groups-io-bounce-handling

The list of bouncing members makes no reference now to them bouncing, but I wouldn't have had any reason to look there if the original message was they left via the web.?

About Goodbye notices - see?/helpcenter/ownersmanual/1/managing-member-notices/goodbye-notice
About creating notices - see?/helpcenter/ownersmanual/1/managing-member-notices/creating-editing-or-deleting-member-notices

I read there: "To be sent automatically, the notice must be the active notice (set to Active Message). If no Goodbye notice is set to Active Message, none will be sent." I have other notices created, but not a Goodbye notice, so that's not the issue.

Any other ideas?

Dave

Thank you

That is much as I expected it to be

Its a shame as there are at least three groups which are rudderless

Nivard Ovington in Cornwall (UK)

On Fri, Dec 4, 2020 at 11:09 PM, David Grimm wrote:

Yesterday, I had 3 members that left the group via web. Not removed for reporting spam. Today, those same three members rejoined via the web. I didn't approve them, nor was I notified they re-applied (Restricted Membership). Wouldn't they have been considered new applicants that needed approving? Or is there a boilerplate Goodbye message for someone leaving the group with a rejoin link? If so, is the link good for as long as their copy of the Goodbye notice exists? I don't have a custom Goodbye notice created.

Did you check their activity?
/helpcenter/ownersmanual/1/reviewing-the-group-s-activity-log

Is it possible they were bouncing? See?/helpcenter/ownersmanual/1/managing-members/checking-for-bouncing-members
And?/helpcenter/ownersmanual/1/additional-information/groups-io-bounce-handling

About Goodbye notices - see?/helpcenter/ownersmanual/1/managing-member-notices/goodbye-notice
About creating notices - see?/helpcenter/ownersmanual/1/managing-member-notices/creating-editing-or-deleting-member-notices
?
Frances
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GMF wiki for help.?Search box at the top of each page.

Check out the?new groups.io Help Center??Use your browser to search or download?the PDF.

Yesterday, I had 3 members that left the group via web. Not removed for reporting spam. Today, those same three members rejoined via the web. I didn't approve them, nor was I notified they re-applied (Restricted Membership). Wouldn't they have been considered new applicants that needed approving? Or is there a boilerplate Goodbye message for someone leaving the group with a rejoin link? If so, is the link good for as long as their copy of the Goodbye notice exists? I don't have a custom Goodbye notice created.

Dave

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On 2020-12-03 17:49, Chris Jones via groups.io wrote:

Not all white space is white space.

Thanks Chris, never occurred to me to do that to our groups' keywords ... just did it!

Cheers,
Christos

On Fri, Dec 4, 2020 at 08:23 PM, Nivard Ovington wrote:

a group owner has passed away

Until now there are no provisions whatsoever. All you can do is email [email protected]

groetjes/?is, Ronaldo

I've seen a few great ownerless lists. But they pale and fade w/o an owner.

One had.3 owners. 2 died within a.month of each other. I PLEADED.with the remaining owner/list-originator to appt the single Mod until she returned from her planned month longntrip.

"When I return."

You might say she never returned. Her email was hacked, despite being a hugely experienced traveler.?

NEVER get caught with 1 owner.
SEALS have a saying;
TWO IS ONE. ONE IS NONE.

Live by it!

In some lists, noone volunteers. I pick someone and "appoint/knight/crown" them, in this case.

NOONE says No.

I tell them that they may be a spare key if a piece of the sky falls.on me... and in which case, IMMEDIATELY DO AS I DID.

So far, all do the very few approvals required, when I don't beat them to it.

Past 25, GET a coowner.
Past 100, get a Mod or coowner. Add instrutions to crown the Mod upon suspicion of a death. 2-400, add a Mod.
They needn't DO anything, if / they desire/d.?

"SPARE KEY!"
That's your necessary mantra.
Immediate backup!
One is NONE...!

BillSF9c

On Fri, Dec 4, 2020 at 08:32 PM, <hello@...> wrote:

I have reduced the font size to 11 all over now - does it feel more user-friendly over all to you now?

My goodness that is just sooo much better. :)

Chris