On Fri, Dec 4, 2020 at 11:09 PM, David Grimm wrote:

Yesterday, I had 3 members that left the group via web. Not removed for reporting spam. Today, those same three members rejoined via the web. I didn't approve them, nor was I notified they re-applied (Restricted Membership). Wouldn't they have been considered new applicants that needed approving? Or is there a boilerplate Goodbye message for someone leaving the group with a rejoin link? If so, is the link good for as long as their copy of the Goodbye notice exists? I don't have a custom Goodbye notice created.

Did you check their activity?
/helpcenter/ownersmanual/1/reviewing-the-group-s-activity-log

Is it possible they were bouncing? See?/helpcenter/ownersmanual/1/managing-members/checking-for-bouncing-members
And?/helpcenter/ownersmanual/1/additional-information/groups-io-bounce-handling

About Goodbye notices - see?/helpcenter/ownersmanual/1/managing-member-notices/goodbye-notice
About creating notices - see?/helpcenter/ownersmanual/1/managing-member-notices/creating-editing-or-deleting-member-notices
?
Frances
--
GMF wiki for help.?Search box at the top of each page.

Check out the?new groups.io Help Center??Use your browser to search or download?the PDF.

Yesterday, I had 3 members that left the group via web. Not removed for reporting spam. Today, those same three members rejoined via the web. I didn't approve them, nor was I notified they re-applied (Restricted Membership). Wouldn't they have been considered new applicants that needed approving? Or is there a boilerplate Goodbye message for someone leaving the group with a rejoin link? If so, is the link good for as long as their copy of the Goodbye notice exists? I don't have a custom Goodbye notice created.

Dave

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On 2020-12-03 17:49, Chris Jones via groups.io wrote:

Not all white space is white space.

Thanks Chris, never occurred to me to do that to our groups' keywords ... just did it!

Cheers,
Christos

On Fri, Dec 4, 2020 at 08:23 PM, Nivard Ovington wrote:

a group owner has passed away

Until now there are no provisions whatsoever. All you can do is email [email protected]

groetjes/?is, Ronaldo

I've seen a few great ownerless lists. But they pale and fade w/o an owner.

One had.3 owners. 2 died within a.month of each other. I PLEADED.with the remaining owner/list-originator to appt the single Mod until she returned from her planned month longntrip.

"When I return."

You might say she never returned. Her email was hacked, despite being a hugely experienced traveler.?

NEVER get caught with 1 owner.
SEALS have a saying;
TWO IS ONE. ONE IS NONE.

Live by it!

In some lists, noone volunteers. I pick someone and "appoint/knight/crown" them, in this case.

NOONE says No.

I tell them that they may be a spare key if a piece of the sky falls.on me... and in which case, IMMEDIATELY DO AS I DID.

So far, all do the very few approvals required, when I don't beat them to it.

Past 25, GET a coowner.
Past 100, get a Mod or coowner. Add instrutions to crown the Mod upon suspicion of a death. 2-400, add a Mod.
They needn't DO anything, if / they desire/d.?

"SPARE KEY!"
That's your necessary mantra.
Immediate backup!
One is NONE...!

BillSF9c

On Fri, Dec 4, 2020 at 08:32 PM, <hello@...> wrote:

I have reduced the font size to 11 all over now - does it feel more user-friendly over all to you now?

My goodness that is just sooo much better. :)

Chris

On Fri, Dec 4, 2020 at 02:32 PM, Susan Downing-Thompson wrote:

How/where do we pay for our premium group package.

Under Admin, choose Upgrade (or Billing if it's already Premium).? On that page, you should click View/Change Plan.? On that page, you can make your selection.? Be aware that after one person pays, no one else will be able to view the View/Change plan page without entering credit card information.? I reported this as a bug this morning, so it may change soon.?

Duane
--
The official Groups.io user documentation is in the Groups.io Help Center.
GMF's Unofficial Help Wiki: /g/GroupManagersForum/wiki

On Fri, Dec 4, 2020 at 01:51 PM, <hello@...> wrote:

User B, although they are an owner and I can see there are not bounced where I their member profile, is not receiving these notifications.

Is anyone able to point me in the direction of how/ where I can troubleshoot this issue?

On their member record, make sure the Moderator Notifications (and maybe Owner Email) are set correctly.? If those are correct, it could be that their corporate domain doesn't allow outside mail.

Duane
--
The official Groups.io user documentation is in the Groups.io Help Center.
GMF's Unofficial Help Wiki: /g/GroupManagersForum/wiki

Having just re-edited the homepage content, the description now reads so much better. Thanks so much for your feedback:

Hi Chris, yes I did in fact have a massive edit before I read all these messages, so it's been extra helpful going through each bit of feedback in this thread and implementing. Please be picky - feedback is brilliant as I have to admit I myself have struggled a bit figuring out this platform so I prob haven't made it very easy for new and existing users either.?

I have reduced the font size to 11 all over now - does it feel more user-friendly over all to you now?

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Hi Christos, this doesn't come across as criticism to me, it's hugely helpful and constructive and I'm really grateful for all this valuable feedback. I actually re-worked the homepage before reading any of the latest messages on this thread, and your suggestion on the cover photo worked a treat. Thanks so much

Hi Frances, thanks for this spot.

I've checked the GMF Wiki and my Homepage settings and can't see where I can edit this description?

Thanks, Chris. I am just catching up on all these messages but had actually reviewed our homepage and come to exactly the same conclusion - that there was unnecessary details and information making it hard for users to navigate down to the apply button. Appreciate the tips and will look to make the font size smaller too

Hi everyone,

I have added two new users (A + B) to a group on Groups IO and added them as 'owners'. User A has a Gmail address and user B's email is associated with a big corporate domain (I mention that in case there is a firewall issue).

All new email notifications regarding pending subscribers and messages, are being sent to user A at their Gmail inbox and are being received fine. User B, although they are an owner and I can see there are not bounced where I their member profile, is not receiving these notifications.

Is anyone able to point me in the direction of how/ where I can troubleshoot this issue?

Thanks so much

I think I know the answer to this but will ask anyway

Can we find out who a list owner is for any given group?
(free groups in this case)

The situation I believe has happened is a group owner has passed away and messages are not being passed to the groups in question (possibly first time posts by a moderated new poster) and the group owner is not answering any messages

I presume they did not have a joint owner or moderator in place so the ships are rudderless as it were

Can anything be done?

I suspect not from previous conversations

--
Nivard Ovington in Cornwall (UK)

On Thu, Dec 3, 2020 at 10:50 PM, Frances wrote:

Sorry, in email, my paste doesn't work.

I sent a reply about 18 hours ago but it seems to have vanished without trace!

I'm not sure about the point you are making; perhaps I have missed something. What is displayed following a keyword search and what is displayed following a trawl through the alphabetical list of groups will differ, depending on the keywords used and exactly where they are in the Group Description; this is even true of the GMF! It would appear to be a feature of how Groups.io presents the results of any keyword search rather than any sort of fault or bug.

Chris

On Fri, Dec 4, 2020 at 10:23 AM, Charlie Behnken wrote:

Before I say this is a bug, I want to make sure I didn't miss something.? ?One of my members reported this to me, and I am seeing the same thing.

I have an event with 24 members who have RSVP'd.? ?When I look at this event, on my desktop, 20 members responses show-up on the first page and 4 on the second page.? However when I look at the responses on a phone there are 20 responses but no link or indication that there is even a second page with additional responses.? ?

How do I get to the second (and subsequent) page on a phone?

This often matters so I will ask! What phone? What operating system?

Frances
?
--
GMF wiki for help.?Search box at the top of each page.

Check out the?new groups.io Help Center??Use your browser to search or download?the PDF.

Hi,

Before I say this is a bug, I want to make sure I didn't miss something.? ?One of my members reported this to me, and I am seeing the same thing.

I have an event with 24 members who have RSVP'd.? ?When I look at this event, on my desktop, 20 members responses show-up on the first page and 4 on the second page.? However when I look at the responses on a phone there are 20 responses but no link or indication that there is even a second page with additional responses.? ?

How do I get to the second (and subsequent) page on a phone?

Thanks
Charlie

Hi Maureen,?
I do the same as Bruce described with one of my grandfathered basic groups with a Wiki. Initially I linked the YT videos to a PDF uploaded to our files. But found it easier to insert links into the Wiki instead of editing/replacing the PDF.?

If you don't have either Files or Wiki in your group, you could put the link to your YT channel into a pinned message and they could either subscribe or search for the ones they want to see.?
There are a ton of "free" website and blog services. You can use either to host the links to your YT videos and link that website or blog in a pinned GIO post.?
--
Sandi Dickenson