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Re: how long it takes to UNBOUNCE ?
On Wed, Feb 16, 2022 at 12:30 PM, F1CHF wrote:
How long it takes to unbounce this userUntil they click on the link.? I've had some members that wait too long and the link expires so I have to send them another.? A few have never gotten back into the group. Duane -- Lots of detailed information can be found in the Owners Manual and Members Manual. |
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Re: Mysteriously disappearing messages
On Wed, Feb 16, 2022 at 12:34 PM, John Wood wrote:
However there was no notification to me as sender that it had not gone through.Did you send the email from the account that you were subscribed to that group with? If you check the Activity Log for the time you sent it you may find an entry that says 'Non-member <emailaddress> attempted to send message "<subject>", via email'. Regards Andy |
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Mysteriously disappearing messages
I wonder if anyone here could help??? I posted a message to one of my groups - a link for a Zoom call - sent by email.?? Two days later I received several personal emails fro members saying they had not received it.? I checked online and there was no sigh of it.? So I sent it again by email, and that email never arroved either.? However there was no notification to me as sender that it had not gone through.? I have now - apparently successfully - posted the item directly to the group online.? I have also changed my email address.
Can anyone advise why this might have happened, and how I can prevent it happening again? John Wood |
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Re: Owner can't change owner of a subgroup?
Glenn -
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Did you add the new owner BEFORE you tried to remove the old one? Dano ----- Original Message -----
We have subgroups for subcommittees of our committee. Naturally, I am not on every subcommittee and don't want/need/should have emails from every subcommittee. So, as owner of the main group when I created each subcommittee, I made the subcommittee chair the owner of the subgroup and for the subcommittees I am not on, removed myself. Now, the chairs of one of the subcommittees has changed. I can access the subgroup members list, but I cannot change the owner. The actions list I see is for the new chair after adding them to the subgroup is: and if I try to remove the current one, I get "The member cannot be removed because they are the sole owner of the group." which is logical enough. Adding myself back to the subgroup does not permit me to escalate myself back to owner. I don't see anything the owners manual or wiki that addresses this. Suggestions welcome. Best, Glenn P.S. The current subgroup owner is very non-technical, which is why they are asking me to do this for them. Otherwise, I would just tell them the steps instead of trying to do it for them. |
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Re: Owner can't change owner of a subgroup?
On Tue, Feb 15, 2022 at 03:27 PM, Glenn Glazer wrote:
Adding myself back to the subgroup does not permit me to escalate myself back to owner.Glenn -- This is the part I don't get. Assuming you are an Owner of the main group, you should be able to do this. Just Direct Add yourself to the subgroup, enter that subgroup, and change your Role record. Could you be logged in with the wrong email address? If that doesn't work please send us a screenshot (or something) to demonstrate at which point the failure occurs. Regards, Bruce Check out the groups.io Help Center?and?groups.io Owners Manual |
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Re: Owner can't change owner of a subgroup?
On Tue, Feb 15, 2022 at 02:27 PM, Glenn Glazer wrote:
I can access the subgroup members list, but I cannot change the owner.I think you're going at it wrong.? I just checked and found that I can change the Role of anyone in a subgroup where I'm just a member (also if NOT a member) because I'm an owner of the main group and have implied ownership of all subgroups.? I can even change my own Role between Member and Owner when I've joined the subgroup.? I'm doing it from the actual member's page by clicking on the row, not from action drop down on the member list. Duane -- Lots of detailed information can be found in the Owners Manual and Members Manual. |
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Re: Owner can't change owner of a subgroup?
Actually I just remembered that how easy it is to add a member to a subgroup. If you are a member of a subgroup, you can see for yourself and write specific instructions. (Or do it over the phone, so you can give step-by-step instructions.) ? |
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Re: Owner can't change owner of a subgroup?
On Tue, Feb 15, 2022 at 03:27 PM, Glenn Glazer wrote:
So, as owner of the main group when I created each subcommittee, I made the subcommittee chair the owner of the subgroup and for the subcommittees I am not on, removed myself.....P.S. The current subgroup owner is very non-technical, which is why they are asking me to do this for them.Can't you explain to the current subgroup owner how to make you a member and owner? And then stay on as owner, just reduce your email subscription to special notices only or no-mail, depending on what the group allows. If premium, the owner can direct add you. Easy - edit this: /g/GroupManagersForum/wiki/5789 Or have the owner invite you: /g/GroupManagersForum/wiki/12630 Promoting to owner: /g/GroupManagersForum/wiki/12335 ?Frances -- Help available from Groups.io help and GMF wiki. ? |
Duane
F1CHF
Pete Cook
Andy Wedge
John Wood
D R Stinson
Bruce
Frances