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Is there some way to 'HHIDE' a pinned post & later on un-HIDE it?
#howto
We have a regular Event that runs on our group for 24 hours (specifically Friday 12 am thru Friday 11:59 pm) on the last Friday of each month. We post a Reminder Notice for it to the group several days in advance each month saying that the Event is coming up. And for the Event itself we manually post one notice to Open it and another to Close it on the last Friday, the date of which varies from month to month.
But so that the Reminder Notice for this Event will get noticed we pinit so our members will see it near the head of the online message queue. But this Reminder Notice does not need to remain in place the entire month. We want it to be a timely, last-minute reminder that shows up a couple days before the Event. This Reminder Notice always has the same text, so rather than deleting and re-posting Reminder Notice each month is there some way of hiding and un-hiding that Reminder Notice? Doing so would be a big time-saver. I am hoping that there's some way to do this which I may have overlooked. Any ideas? Suggestions? TIA Paul M. CRL Moderator == |
Re: 550 5.1.0 <[email protected]> sender rejected
Ro,
A long-term member has had messages bounced regularly since June 20 (12 just today). She called her service provider and they said it wasn't from their end. ?The error quoted in the subject text puts the lie to that statement: her service clearly rejected that message.
? I see all of the bounces in her email history, but she is not in the "Bouncing Members" listing. ?That's unusual for a 5xy error - those usually set the email address on Bouncing status immediately. But the system has some exceptions in it in an attempt to cope with various email services having "issues" with inbound messages. I know Yahoo Mail has been one of those, and those hosted by Microsoft (hotmail, outlook, etc.) may be another.
?
Some,? but very few, of the bounces appear in the Activity log. ?None of the outbound message bounces should appear in the group's activity log. Those should ?only be listed in member's Email Delivery History. Anything you see in the group's activity log would reflect Groups.io rejecting inbound messages (sent to the group). So I'm not quite sure what you're saying here. More detail on the log entry might help clarify.
Can someone provide some guidance, please.?She's having a problem with her email service accepting messages from Groups.io. ?Joseph's suggestion to change providers might be the simplest way to side-step the problem, if that's an acceptable situation for her. ?
Groups.io (Mark) does track deliverability problems to various email services, so there's a chance that he'll get this cleared up "behind the scenes" if it is affecting enough users of that service.
?
Otherwise she's left with going back to her email service and telling them "yes - it is you" - at least for the bounces listed in her Email History (outbound from Groups.io, sent to her service).
?
If she's also getting failure notices (from the "mailer daemon") back in her inbox when she sends to the group that needs to be handled separately, those probably are not her service's fault.
?
?Shal?
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Re: downloading contact info
#export
Go to your Settings page, then select "Export Group Data" at the top.? There you can select what you want and a zip file will be created for you to download.
Duane -- Help: /static/help GMF's Wiki: /g/GroupManagersForum/wiki Search button at the top of Messages list A few site FAQs: /static/pricing#frequently-asked-questions |
Re: 550 5.1.0 <[email protected]> sender rejected
If messages to her are bouncing, I would suspect that the member in question has a MS based address.? Seems it's quite a common problem for them.
If it's her messages to the group that are bouncing, I'd suspect that she's sending from a different address than she signed up with. Duane -- Help: /static/help GMF's Wiki: /g/GroupManagersForum/wiki Search button at the top of Messages list A few site FAQs: /static/pricing#frequently-asked-questions |
Re: downloading contact info
#export
Admin -> Members -> Download button at top of page.??
See ->?/g/GroupManagersForum/message/7082 |
Re: how to restrict group?
#addmembers
#howtoguide
Go to Settings > Spam Control and select the first check box, Restricted Membership.? Anyone that tries to join will need approval.? If you invite someone, the approval is implicit.
Duane -- Help: /static/help GMF's Wiki: /g/GroupManagersForum/wiki Search button at the top of Messages list A few site FAQs: /static/pricing#frequently-asked-questions |
Re: Best policy for group ownership change
#groupowner
On Wed, Jun 27, 2018 at 11:04 am, Southenders Admin wrote:
what others might recommend to pass the reins on a groupI happen to be secretary/treasurer of a club with a group here.? We have the President, VP, and me as owners. (I also have a plain member account.)? We'll have elections for Pres & VP this year, so I'll change those 4 memberships appropriately (though probably only 3 in reality.)? I'm in for another year, so can stick around.? When I'm no longer Sec, I can stick around as technical adviser if they want , but I'd plan on adding the new one and bowing out.? We've handled it this way for about 12 years and it's worked well for us. Duane -- Help: /static/help GMF's Wiki: /g/GroupManagersForum/wiki Search button at the top of Messages list A few site FAQs: /static/pricing#frequently-asked-questions |
downloading contact info
#export
Hello, I recently adopted this tool along with group manager responsibilities and was wondering if there's an easy way to download the email addresses of my group members.
Thanks, Mathew |
Re: 550 5.1.0 <[email protected]> sender rejected
Joseph Hudson
If she has a different email address I would ask her to switch her profile to that email address. Inside that might fix the problem.
toggle quoted message
Show quoted text
On Jun 27, 2018, at 1:12 PM, Dawson, Rosemary via Groups.Io <oudawson@...> wrote: |
Re: Best policy for group ownership change
#groupowner
On Wed, Jun 27, 2018 at 11:04 am, Southenders Admin wrote:
It's time for annual elections for my group, and I'm wondering the best way to transfer group ownership to a member.IMHO electing an Owner for an on - line group would come within my definition of a High Risk Strategy. Firstly there are the "technical" problems to deal with; if these did not arise then the GMF would probably not exist. Secondly there can be "personality" problems; we all wish they didn't arise but there is no point in pretending that they don't. Given that Group Owners / Moderators generally have little editorial work to carry out (other than in extreme cases) I cannot immediately see the need for such a change of ownership. Chris |
how to restrict group?
#addmembers
#howtoguide
hello all
sorry, newbie here... how do I set my group to restricted?? I have it set that I have to approve a members first message, but I'd like to set it up so we don't get lurkers who shouldn't be there (this is a group set up to schedule children's activities over the summer...).? Can I set it up that someone needs to be approved before becoming a member? help, please!! --skye |
Re: Best policy for group ownership change
#groupowner
I use something a little different. I have an owners account in my name and another in a generic name for the group. That way if I get hit by a bus the group level one , the officers of the club have the password to take over ownership. In my situation if I were to transfer the ownership. I leave the generic owner account alone as it's the back door to the group and make the newly elected member an owner and have him or her remove my rights and make me a normal member. In your case I would let the newly elected person choose if they want to follow your process or not and have 2 accounts.? I would suggest a second generic backup owner account be created as one owner is a problem waiting to happen. Liam? On Wed, Jun 27, 2018, 2:04 PM Southenders Admin <nnnlriep6@...> wrote: Hi all. It's time for annual elections for my group, and I'm wondering the best way to transfer group ownership to a member. Right now, I have two memberships to my group--one as a regular member, and another as Communications Director. That way I get to see messages and the website as they are sent to the group the way regular members have to deal with the site, and also an owner (using a different email address). I'm wondering if there is anyone else using this formula, and what others might recommend to pass the reins on a group. |
Re: Best policy for group ownership change
#groupowner
On 6/27/2018 1:52 PM, Southenders Admin wrote:
Hi all. It's time for annual elections for my group, and I'm wondering the best way to transfer group ownership to a member. Right now, I have two memberships to my group--one as a regular member, and another as Communications Director. That way I get to see messages and the website as they are sent to the group the way regular members have to deal with the site, and also an owner (using a different email address). I'm wondering if there is anyone else using this formula, and what others might recommend to pass the reins on a group.I use two addresses in the groups I own, for the same reason as you. I also have another member set to Owner status, after seeing the problems at Yahoo when a group's sole Owner/Moderator disappeared. I'd suggest that the incoming owner should use a second email to join the list, and you can them promote that one to Owner. And I think you should also keep your Owner membership as a backup; you can easily turn off all group management notifications in the settings for this address and keep it just for emergencies. -- Bill |
550 5.1.0 <[email protected]> sender rejected
A long-term member has had messages bounced regularly since June 20 (12 just today). She called her service provider and they said it wasn't from their end. I see all of the bounces in her email history, but she is not in the "Bouncing Members" listing. Some,? but very few, of the bounces appear in the Activity log. She is getting frustrated, and I don't know what to tell her to do - or what I can do to fix it.
Can someone provide some guidance, please. Thanks, Ro |
Best policy for group ownership change
#groupowner
Southenders Admin
Hi all. It's time for annual elections for my group, and I'm wondering the best way to transfer group ownership to a member. Right now, I have two memberships to my group--one as a regular member, and another as Communications Director. That way I get to see messages and the website as they are sent to the group the way regular members have to deal with the site, and also an owner (using a different email address). I'm wondering if there is anyone else using this formula, and what others might recommend to pass the reins on a group.
Thanks! -- Norm |
Re: Transfer Problems: Yahoo to Groups.io
¿ªÔÆÌåÓýBob,Blue = Owner, Green = Moderator.Interesting. I guess I should have asked this the first time, but is the Role control missing from just the transfer agent's page, or from all members' pages? (I don't have a group with the transfer agent as a current member, so just imagine that the Email field says [email protected] and that the Display Name and Alias say whatever they should for that account). I can't think of any reason it should be missing from a particular member, but I also can't think of why it would be missing at all for someone signed in as owner. Shal -- Help: /static/help More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list |
Re: Transfer Problems: Yahoo to Groups.io
I followed these steps as recommended: Blue = Owner, Green = Moderator. ? If no joy with that, use the Management menu to bring up the Manage Members page, and then the Moderators tab. Find the row(s) for yourself which have a blue crown. Make note of the Yahoo Profile on that row(s). Then sign out of Yahoo, and sign back in using that Yahoo Profile in the field for your ID (even though it says it wants an email address, the sign-in will still take Yahoo Profile IDs). Do NOT put an email address in the sign-in form, unless it happens to be an @yahoo.com address with the same user name as your Yahoo Profile ID. [I did this.]¡¡ See if either of these approaches get you to having a Role drop-down. ? |
Re: Changing names of owners of photos
After a quick test, I'd say it's a moderator function.? I haven't tested to see what, if any, permissions are needed.
Duane -- Help: /static/help GMF's Wiki: /g/GroupManagersForum/wiki Search button at the top of Messages list A few site FAQs: /static/pricing#frequently-asked-questions |