Re: use of sub-group or adding a groups.io as a member of another group?
One of the requirements of being a Subscriber of a subgroup is a subscription in the primary group. Assuming all people on your Steering Committee are also in the general membership, it would make
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Bruce
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#10902
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Re: Members being unsubbed and banned/need help
I can see your point... sort of. However, what would you implement as an alternative? If Groups.io was just to stop sending out "resubscribe" emails then what benefit would accrue? The fact would
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Chris Jones
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#10901
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Re: Dropping a member after repeated bounces
I agree something like that would be kinda helpful at times. I think the logic behind NOT doing that is that a bouncing email address is a user account issue, not a group issue; and that information
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Bruce
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#10900
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Re: Dropping a member after repeated bounces
Harvey, That information is obsolete. Do not rely on the zendesk pages, instead refer to the official help pages (linked at top and bottom of every group page). /static/help Shal --
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Shal Farley
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#10899
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Re: Dropping a member after repeated bounces
Bruce, Thanks for the good word -- that's reassuring.? At least they're still in the group. Think about an option in the group settings to notify the owner/moderators by email when someone is marked
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Harvey Morgan
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#10898
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Re: Dropping a member after repeated bounces
UKenGB, ? Perhaps.? One reason for a bounced email is a full email account.? When the owner gets back from vacation, they may clear it and be able to receive emails again. ? Harvey ? ? Si nous
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Harvey Morgan
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#10897
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Re: Transfer only photos & messages from Yahoo?
#transfer
#yahoo
Yes. You should find a checkbox for each such area on the group transfer page. Uncheck the boxes next to those areas that you don't need the agent to transfer. Be advised that if any of the members
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Bruce
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#10896
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Re: Members being unsubbed and banned/need help
But, to add to Doug's reply, the downside to this feature is, that auto resub email your unsubbed list members get is now going to be directed to their Spam/Junk folder, as that's what either they or
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Patty Sliney
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#10895
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Re: Dropping a member after repeated bounces
Chris, Here's the page I was quoting from: https://groupsio.zendesk.com/hc/en-us/articles/202142529-Bounce-Handling Harvey ? Si nous ne pouvons effacer nos diff¨¦rences aujourd'hui, nous pouvons au
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Harvey Morgan
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#10894
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Re: Dropping a member after repeated bounces
Despite what it says in the Help, people are not unsubbed from their groups for bouncing emails. Instead, they are put in Bounced status and groups.io stops trying to contact them.
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Bruce
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#10893
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Re: Members being unsubbed and banned/need help
All your subscribers need to do is click on a link to be reinstated. They are not being banned.? Please go here:?/g/GroupManagersForum/wiki/Removed-for-spam?for an explanation of
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Bruce
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#10892
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Re: Groups.io in French?
Groups.io does not currently support multiple languages. ? Regards, Bruce -- The system Help is your friend.??/static/help
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Bruce
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#10891
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Re: Rejected emails
Yep, me too. All mail providers that use Synacor for authentication purposes ended up blocking groups.io's IP address for 24 hours. It should be resolved now.
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Bruce
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#10890
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Re: Is there a way to browse file content without downloading?
With the proper browser plugin, it is possible for your subscribers to read a PDF file online without actually downloading it. Last time I installed Adobe Reader, this browser plugin was installed by
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Bruce
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#10889
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Transfer only photos & messages from Yahoo?
#transfer
#yahoo
I hunted for this answer but couldn't find it -- can I request that only my Yahoo photos and message archive be transferred from Yahoo, and not the member list (files are empty)? We cleaned up the
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David Libiez
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#10888
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Re: Members being unsubbed and banned/need help
This issue is discussed here ->?/g/GroupManagersForum/wiki/Removed-for-spam In short, the users need to identify the means by which they were unsubscribed, address that, and then
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Toby Kraft
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#10887
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Re: Dropping a member after repeated bounces
I completely agree. Having struggled to get people to figure out how to subscribe the LAST thing I need is for them to be unsubscribed due to some (possibly temporary) error and then have to go
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UKenGB
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#10886
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Re: Is there a way to browse file content without downloading?
Beth, #1 - upload triggers email - that's caused by checking the "Notify Members" checkbox on the upload dialog.? If you plan to send a message later about the file being uploaded, no point in
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Toby Kraft
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#10885
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Re: Members being unsubbed and banned/need help
They are not "banned"!? See this for an in-progress help page: /g/GroupManagersForum/wiki/Removed-for-spam Frances
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Frances
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#10884
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use of sub-group or adding a groups.io as a member of another group?
Hi all, I am new to this forum & admin for a group that I created a few weeks ago.? Here's my scenario: I have a group that is "steering committee" with about 15 members I've created another group
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Oakhill Avian Center
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#10883
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