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Re: Dropping a member after repeated bounces


 

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I completely agree. Having struggled to get people to figure out how to subscribe the LAST thing I need is for them to be unsubscribed due to some (possibly temporary) error and then have to go through the whole rigmarole of getting them subscribed again.

Yahoo would simply flag them as bouncing and stop sending any messages to them until they were cleared for delivery again. This is a MUCH better way to handle it rather than summarily unsubscribing them after sending a few emails to the address that is currently bouncing, which let's be honest, they're hardly likely to receive. Email the moderator maybe, but am I the only one to think sending more messages to a bouncing address is somewhat fruitless and therefore pointless?


On 8 Aug 2018, at 16:15, Harvey Morgan via Groups.Io <MadDaze@...> wrote:

From the page on bounces:

"Once a user is Bouncing, every 3 days we attempt to send an email to them, explaining that we are not sending group messages to them. The email has a link they can click to unbounce their account. If we receive no response after sending 4 of these bounce reports to them, we automatically unsubscribe them from all groups they are subscribed to."

I currently have one email group at .? It's small and will stay small since it's devoted to managing projects related to our association.?

I don't expect bounces and won't think to check for them.? If such a problem does occur, I'd love to be notified before a bouncing member is unsubscribed, so I can contact them and find out what the problem really is.? Most of our members are older and not really aware of the consequences of what they think is an unrelated activity, like changing an email address.?

If this functionality is not in place nor on the development list, please add it!

Thank you,
Harvey


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