Re: Dropping a member after repeated bounces
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Bruce,
Thanks for the good word -- that's reassuring.? At least they're still in the group.
Think about an option in the group settings to notify the owner/moderators by email when someone is marked as a Bouncer, so we can investigate proactively, instead of having to remember to check the membership list from time to time.? The lack of that is a bummer in the Yahoo and Google groups and would be a real plus to those of us who depend on email groups.
Harvey
? Si nous ne pouvons effacer nos diff¨¦rences aujourd'hui, nous pouvons au moins aider le monde ¨¤ devenir protecteur de la diversit¨¦. ? "If we cannot end now our differences, at least we can help make the world safe for diversity." - John F. Kennedy
On Wednesday, August 8, 2018, 7:35:53 PM GMT+2, Bruce Bowman <bruce.bowman@...> wrote:
On Wed, Aug 8, 2018 at 11:18 AM, Harvey Morgan wrote:
From the page on bounces:
"Once a user is Bouncing, every 3 days we attempt to send an email to them, explaining that we are not sending group messages to them. The email has a link they can click to unbounce their account. If we receive no response after sending 4 of these bounce reports to them, we automatically unsubscribe them from all groups they are subscribed to."
Despite what it says in the Help, people are not unsubbed from their groups for bouncing emails. Instead, they are put in Bounced status and groups.io stops trying to contact them. See?? You can find bouncing and bounced members by opening the Members List. Pull down the blue Members menu and select "Bouncing." At that point you can select any members who are in Bouncing status and manually send them bounce probes. Hope this helps, Bruce? -- The system Help is your friend.?? /static/help
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