HI,

I scanned through thread?

Problem with the way Groups.io sends group messages?

/g/GroupManagersForum/topic/22405820#9379

And even though I don't understand much of what was said, I do have a question.? Under what circumstances (if any) do all the member's email addresses show up outbound email's to members rather than just the individual sender along with the group name?

Thanks -- Dan

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On Thu, Jun 21, 2018 at 08:24 am, Linda Prain wrote:

I would love to see an enhancement so that the moderator/owner can decide what the default should be.? Either Directory On or Off.? I would like every member to appear in the directory with the minimum of their profile/user name always displayed.? At the user level, they can decide whether their photo and email address is accessible to other members, but their profile name would always be there by default.? I'm experience some of the anomalies that others are reporting in that different group members are seeing different results and because it's not consistent or explainable, I'm forced to disable the entire feature.?

Much of the confusion surrounding the Directory is the fact that all entries are visible to Moderators and Owners.?To that end, I recommend that you establish a second email address for yourself and subscribe that address to the group without special privileges. That way you can get a better idea of what things look like for your Subscribers.

There is already a Directory on/off setting. I think what you're asking for is a three-way decision:? Completely Off, Forced On, and User Opt In. And in your [proposed] Forced On version, everyone would have an entry in the Directory, whether they establish a profile or not. This notion kinda violates the "spirit" of the Directory as an index of user profiles, but I can see no obvious reason why this third option shouldn't be made available.

Assuming we're still on the same page,?keep in mind that both the Display Name and the User Name are optional fields, along with everything else in the profile. If was possible to force people into the Directory and nothing is populated, it will display their email address. Since this is not much different from the existing Members List, you might want to consider making that available to subscribers instead. See Admin->Settings->Privacy->Members Visible.

I hope something in there helps.

Regards,
Bruce



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Let me clarify my concern.?

A member contacted me the other day and indicated that they hadn't gotten some emails that other members had.? This member is set to Individual emails and has not changed that setting since joining the group.? So, having just had some members (Hotmail in those cases, but not this one) not get emails due to their service provider, I wanted to see which emails this member had actually been sent.? I had recalled seeing the "Email History" tab so went there hoping to see a list of emails sent to this user and thus to see if Groups.Iohad actually sent the emails in question.? If so then the problem must be down stream.? If not, then the problem could be the member muting a topic or muting a hashtag or some other problem within Groups.IO.? But as other messages had been sent since the one's in question and the display only shows the latest I was unable to verify that Groups.IO actually did? (or did not) send the messages in question.??

This seemed odd to me, as the title of the tab I was looking at is "Email History" which strongly suggests, well, a history of emails sent to and bounced for that member - not just the last one.? I think it would be quite useful for this history to show more than just the last one.? Maybe the last 30 messages, or the last 30 days on a rolling basis similar to the black box recorder in airplanes that keeps a rolling record of the last 15 minutes (not sure of the number) worth of info.

Thanks -- Dan

On Thu, Jun 21, 2018 at 08:27 am, GroupAdmin wrote:

With the last group they show as: member name[] subject

I can’t find any setting to control this. Any help would be great.

It's in Admin->Settings->Message Formatting->Subject Tag.

Regards,
Bruce?
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On Thu, Jun 21, 2018 at 12:38 am, Shal Farley wrote:

That was certainly unexpected. And a bit alarming if you didn't know where to look.

Yep, I got a burp in several rss feeds last night that seemed to correspond with when the servers came back up. Thankfully I have all those on moderation and was able to delete the dupes before they went out to the group(s).

Bruce?
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I have created 5 groups for my organization.

When a message is sent to 4 of the groups they show up in a members mail inbox as: membername[group name] subject

With the last group they show as: member name[] subject

I can’t find any setting to control this. Any help would be great.

?

Thanks,
Darrel

Just so we're clear,? you created a reply on the web, clicked on the Add Pictures icon, selected the screenshot file, then clicked on Add, like I just did as shown in the image below....



If this image comes through, then it doesn't look like there is a problem on the groups.io site.

[the online editor does not support pasting an image]

Toby

I've added a short entry on this topic to the GMF wiki:?

?/g/GroupManagersForum/wiki/Chat-Overview

There's not much there, though. Feel free to fold, spindle or mutilate.

Bruce
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I would love to see an enhancement so that the moderator/owner can decide what the default should be.? Either Directory On or Off.? I would like every member to appear in the directory with the minimum of their profile/user name always displayed.? At the user level, they can decide whether their photo and email address is accessible to other members, but their profile name would always be there by default.? I'm experience some of the anomalies that others are reporting in that different group members are seeing different results and because it's not consistent or explainable, I'm forced to disable the entire feature.? ~ Linda

On Thu, Jun 21, 2018 at 03:56 am, Chris V wrote:

I am used to Yahoo Groups and emails from this system don't have say they come from one's email address, true the email address is in the header but not displayed by Thunderbird.

Chris -- Another poster (ref: /g/GroupManagersForum/message/9456?) has already stated that Google Groups behaves as Yahoo does:? The original sender's email address is in the From field (and perhaps elsewhere).

I use my ISP's webmail and this From field is prominently displayed. Many other clients do so as well. If Thunderbird isn't one of them, that's fine, but it's giving you a false sense of security. Spammers are fully capable of harvesting any portion of the header information for what they want.

Your previous message suggests some well-reasoned approaches, and as a group owner I wouldn't mind having such a tool in my toolbox. At the same time, GMF members are in no position to implement them for you. With similar functionality unavailable elsewhere, I suggest that your next step is to resurrect the "anonymous group" thread in beta.?

Good luck,
Bruce?
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On Thu, Jun 21, 2018 at 12:36 am, Kathleen Taormina wrote:

so i do a post to my group which is a screen shot of "spanglish for gringos".? will not post via the group site. it never even shows up for moderating. i do it through email....bang.? right there. what's up with that? is it maybe because no text?

Empty messages are discarded if you use the online message editor. I don't know whether after adding an attachment the message "should" be considered "empty", though. If this is something you plan to do frequently you might consider reporting it to support as a bug.

Hope this helps,
Bruce?
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On Thu, Jun 21, 2018 at 12:36 am, Janet Panecki wrote:

I wish to invite a former member of the Composition doll group on yahoo to this one on IO.? How do I do this?

Go to Admin->Invite. Enter her email address in the box, and click on the Send Invitations button.
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Bruce
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Thanks, Duane and Bruce, for explaining about those png files. Now I can tell my member it's not any kind of error that she is personally doing. Fortunately, in my group of several hundred people, she is the only one replying with Windows 10 Mail so far.
Annick

My observations, from opening one or two:?

Who can create a chat depends on your group settings.

Chat participation is limited to group subscribers only. A "private" chat, with only a subset of the group, does not appear to be an available feature.

Chats can later be closed or deleted. Closed chats remain visible but you can't add to them. Once deleted, they are gone.

Hope this helps,
Bruce
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Chris V said:

I have just set up a group of some 300 and been hit by this 'feature'
This is MORE than just a spam issue. People sign up to talk to others of similar interested.
BUT they do not sign up to have everyone know their email address.

Because of this and the EU GDPR regulations I have had to close the group I just set up (lasted a couple of days)

For me to set up more groups larger than a handful of people this MUST be changed to send emails from only a groups.io email address

Chris, one way around this is to set the default for your group as "Full featured digest", "Plain digest" or "Daily summary".? This way the messages are sent out in digest form every time 10 messages are accumulated or once a day.? The messages never have the person's individual email address on them and a person can choose to reply directly to a message on the digest or come online to view all of the messages and reply there.? My group is often so busy that if I had individual messages sent to my email I would feel "spammed" just by the sheer volume of messages.? I tested out each version for a few days to see which I liked and have chosen my favorite for the groups I belong to. There is no need to have individual messages with the person's email address on them and you could help ensure their privacy this way.? However, if the person themselves choose to reply "privately" to a person's message, their email address will show up to that person, but only that person.
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Shal

'having one's email address in the From field when you send an email is entirely normal.'

I am used to Yahoo Groups and emails from this system don't have say they come from one's email address, true the email address is in the header but not displayed by Thunderbird.
How does Google Groups work?

Chris

开云体育

Shal

thank you very much for your replies on this subject.

I have had a read of the topic I hope this is the one you meant. Yes some very different and also wild views.

I see one of Richard's comments was "The problem is that some members really don't want their email address to be visible to other members. I don't necessarily share their view, but it's not my job to question their motivation, and I'm rather sad to have to tell them that at present, their email address will be visible to anyone who receives posts via email."

Another aspect is that anyone with my email address in their mail or address book can get hacked When this happens it often results in ones email address getting into the hands of the hacker and then you start getting spam.

I doubt many Yahoo group members know that their email address is sent out to everyone on a list as it is hidden in the header and many of my users would not even know what a header is let alone be able to display it all. Hence their shock when they see From email addresses displayed.

I assume all subscribers to Groups.io has a unique record number or ID. I seem to have id 1038722 and Richard is 124864. This number is true for my profile and Richard's on two groups.

If this is correct then would an option as below be possible and solve some of these issues.

• An option in the Group settings to allow users to hide/obfuscate their email address on sent emails
• An option in a subscribers profile to hide/obfuscate their email address on sent emails, if the above is set on
• If the above are true to send emails from an email address like [email protected] and for the system to match that with the user as required.

The email then does not need the real email address and should retain the users profile name.
Owners would still be able to see email addresses.
I had not realised that when I sent an email to the 900+ members of GroupManagersForum that they would all instantly see my email address. The web interface had given me a false sense of security.

Hope that is constructive
Chris

Patty,

We have a list member who is trying to set up her transfer account
with a password.

By "transfer account" I assume you're talking about an email address that came over from a Yahoo Group.

She had an @ameritech.net email address with Yahoo Groups, but she
cannot get Groups.io to send the "send me a sign in link" email to her
inbox. Or, her Spam/Junk folder.

One easy mistake to make is to typo your email address when typing it into the web page. Then the message with the link goes off to nowhere. There's no easy way to detect this, the member just has to be careful. Maybe copy the address from a received message (see the footer) and paste it into the Groups.io web form.

Shal


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