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Re: Unsubscribing or Unsubscribed Members after Transfer . . .
#membership
Shal . . .
On Sat, 2 Jun 2018 11:28:28 -0700, "Shal Farley" <shals2nd@...> wrote: We didn't have any problems like that but I will keep that in mind if I move any other groups there. We did have some unsubcribe right after the move though, so they probably felt like they didn't know what happened. I did make special notices ahead of and after the move, so those who had their account set to receive those got a heads up before the move. Another thing is if you discuss making the move, expect to hear all kinds of other alternatives. I politely explained that we've been through this with a few other groups, spent a year researching alternatives, and felt the move to IO was the best, especially for people who don't like change much. I also explained that if they did all their reading and posting by email, they might never know the difference between IO and Y!G. I think that allayed some fears about the move. Donald The further a society drifts from truth the more it will hate those who speak it. --Selwyn Duke |
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Re: Unsubscribing or Unsubscribed Members after Transfer . . .
#membership
Paul,
I'm also on-board with not conacting/inviting the unsubscribed masses;Following up on what Bruce said, my experience has been that a fair fraction of those Y!group members who were set "No email" were people who apparently wanted to unsubscribe, but ran into either technical or confusion problems and were unsuccessful. One such, who happened not to be moderated and who hadn't posted in the Y!Group in over a decade, let forth an on-list tirade of profane anger upon receiving the notices associated with the transfer ("you've been added" and the group's Welcome notice). Lesson learned: set No Email members to Moderated before the transfer, just in case. Or else keep the entire Groups.io group moderated for the first few days after the transfer. Shal -- Help: /static/help More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list |
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Re: Email notification without a subscription
Hi Bruce,
I can't imagine a scenario where it would be appropriate for a group owner would allow non-members to post while hiding the message archive from them, but maybe I don't have a very good imagination. :-)I have a couple of groups that are for committees only. Non-committee members sometimes want to say something to the committee members. However, I don¡¯t want the non-members to see the message archive and all the other posts. This works! I just approve the message and then forward anything appropriate to the non-member. Frances |
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Re: email delivery problems
Barbara,
A member in one of my groups is having email delivery problems (aGMF has a couple dozen Comcast subscribers, none of whom are currently bouncing. I looked at a few and most have no bounce history, but I did find one that had that same message in their recent bounces list. But it wasn't all that recent (March). What can the member, what I can do to help?Probably nothing directly. It would be a deliverability issue between Groups.io and Comcast. If the member's history has such an entry that is actually recent (within a day or two) I'd report that to [email protected]. Mark may already be aware of it, but a fresh example (one still in his server logs) may help him track it down. The SMTP standards have been around a long time, so I'm a bit baffled as to how Groups.io could be unable to parse the response. Maybe a Comcast bug, maybe a Groups.io bug, or maybe something else interfering with the transaction. In any case, it would likely take access to the server logs at Groups.io (and possibly in coordination with Comcast) to resolve it. Shal -- Help: /static/help More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list |
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Re: Email notification without a subscription
In addition to Frances' answer, the non-member would be able to read any replies online, assuming the message archives are public.
You can allow non-subscribers to post in Admin->Settings->Message Policies. Message archive visibility: Admin->Settings->Privacy->Visibility. I can't imagine a scenario where it would be appropriate for a group owner would allow non-members to post while hiding the message archive from them, but maybe I don't have a very good imagination. :-) Hope this helps, Bruce -- The system Help is your friend.??/static/help |
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Re: Email notification without a subscription
I have my groups set to accept emails from non-members (but with moderation). If I approve the message and there are replies from members, that non-member doesn't see the responses. You would have to forward to the non-member. I find that works. It doesn't happen very often though.
Frances |
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Re: Editing
#hashtags
Are you, by chance, using Safari? This is a known bug when using the Safari browser.
Hope this helps, Bruce -- The system Help is your friend.??/static/help |
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Re: Joining in subgroup without waiting for approving parent group
#membership
#subgroups
#suggestion
On Sat, Jun 2, 2018 at 06:14 am, Pedja wrote:
it would be good, it user want so join subgroup he is instructed that it means he will be also join parent group and then do all process in single iteration. After all use cannot avoid joining parent group to, so why wasting his time in double process?The only reason he's waiting to be approved twice is because you set it up that way.?Please consider changing the subgroup to something other than Restricted Membership.? Admin->Settings->Spam Control. Hope this helps, Bruce -- The system Help is your friend.??/static/help |
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Re: email delivery problems
On Sat, Jun 2, 2018 at 05:06 am, B?rbel Stephenson wrote:
A member in one of my groups is having email delivery problems (a comcast address).If I understand correctly, the account is bouncing? Check for the B status badge in the member's list. Without a bounce error code, this is hard to troubleshoot. This could be a temporary email server connectivity issue that will resolve itself soon. It sounds like you can email them directly, so it may be an intermediate server between GIO and comcast. Otherwise, I would try changing to a different message delivery option. I've found that the plain-text digest is the option most likely to get through, but I generally recommend that for "marked as spam" issues, not bouncing issues. If even that doesn't work, it's time for your subscriber to complain to comcast. At a minimum, they should be able to provide the error code. Good luck, Bruce -- The system Help is your friend.??/static/help |
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Re: Diferent 'status/privileges' based upon how a group is accessed?
Chrome's "incognito mode" doesn't recognize cookies, and you would find yourself logged out. Could it be that Method 1 opens an incognito browser window? Look for the little spy icon in upper left.
Also look for the "Your Groups" pull-down?menu on the blue menu bar at the top of the page. If it isn't there, you aren't logged in. Finally, some groups allow non-members to post; such posts are always moderated. Check to see if the posts you make using Method 1 are moderated; if so, that's a third big clue that you aren't logged in. Hope this helps, Bruce -- The system Help is your friend.??/static/help |
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Re: Diferent 'status/privileges' based upon how a group is accessed?
Gerald Boutin
Jim,
toggle quoted message
Show quoted text
Are you sure that you only have one groupsio account? That might explain the situation. I've been taught that when there is something strange going on in a browser to "clear your cache and cookies". However, clearing cookies usually means having to do a bunch of stuff over again, so before doing that,?I would suggest that you try logging out of groupsio. Then try one of the methods and log back in. Now, try the other method and see if you have consistency. If that didn't work, then I'd try the clearing cache & cookies route.? --? Gerald On Fri, Jun 1, 2018 at 10:10 pm, Jim Betz wrote: Hi, |
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Joining in subgroup without waiting for approving parent group
#membership
#subgroups
#suggestion
When user wants to join tio subgroup he is instructed he has to join parent group first. If parent group requires approving that means he has to join parent, wait to be approved, then join subgroup and again wait to be approved.
This leads to people giving up joining groups for too much hassle. it would be good, it user want so join subgroup he is instructed that it means he will be also join parent group and then do all process in single iteration. After all use cannot avoid joining parent group to, so why wasting his time in double process? |
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email delivery problems
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Editing
#hashtags
I am having difficulty finding the "sensitive spot" on the "Edit" button within the colored field of a #Hashtag. ?I can see the color change slightly while hovering my pointer over the button but it usually switches to "message" and not the edit hashtag menu. ?Is it possible to make this button easier to hit - bigger - more positive to the action of selecting "edit"?? ?
Thank you. Starr |
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Diferent 'status/privileges' based upon how a group is accessed?
Hi,
? I have a "puzzlement".? Let me preface by saying that I'm a groups.io owner for several groups, a moderator for other groups, and a regular member for as many others and more.? About 30 in total. ? So I have two different ways to access a group that I'm a simple member of and I have different rights/permissions depending upon which way I get into the group online.? I use Chrome for my browser and Win 10 (1803) if either of these matter. ? 1) Method one - I go to groups.io thru a bookmark to all of ? ? ? my groups.? When I do that I do not have 'rights' to add ? ? ? either Photos or Files but I can post messages. ? 2) Method two -? I have a saved bookmark that takes me ? ? ? directly to the same group.? When I do that I have all ? ? ? rights (I can post, add Photos/albums, and Files. ? I asked the group owner.? I am a regular member with normal privileges. ? ===> So can ANY one explain this and tell me how to ? ? ? ? ? ? get it fixed (other than the obivious 'just use the ? ? ? ? ? ? one that works') ... ??? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? - Jim B. |
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Re: Subgroups & Posting
Sharon,
> On Jun 1, 2018, at 7:06 PM, Shal Farley <shals2nd@...> wrote: [vague memory of a conversation in beta] -> Search posterid:129 subgroups -> [get lucky and the desired message is near the top of the results] Shal -- Help: /static/help More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list |
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Re: Subgroups & Posting
On Jun 1, 2018, at 7:06 PM, Shal Farley <shals2nd@...> wrote:I don¡¯t see how you keep up with all these messages but thank you! Sharon
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Re: Subgroups & Posting
Sharon, So if I check non-subscribers can post in the subgroup, I know the main group members can post. Anyone else? Everyone else. But at least all their posts will be moderated.
That feature doesn't exist (yet). See also . Shal -- Help: /static/help More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list |
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Subgroups & Posting
Checking a setting. I want members of the main group to be able to post to subgroups even if they are not subscribed to receive messages from the subgroup. For example forwarding a message to a team they may not be on.
But I don¡¯t want the general public to be able to post. So if I check non-subscribers can post in the subgroup, I know the main group members can post. Anyone else? Sharon ---- Sharon Villines [email protected] |
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