Hi Bruce,

I can't imagine a scenario where it would be appropriate for a group owner would allow non-members to post while hiding the message archive from them, but maybe I don't have a very good imagination. :-)

I have a couple of groups that are for committees only. Non-committee members sometimes want to say something to the committee members. However, I don’t want the non-members to see the message archive and all the other posts. This works! I just approve the message and then forward anything appropriate to the non-member.

Frances

Barbara,

A member in one of my groups is having email delivery problems (a
comcast address). ...
Looking at the member's account it has a string of "Unable to parse
bounce message", even while being in email contact.

GMF has a couple dozen Comcast subscribers, none of whom are currently bouncing. I looked at a few and most have no bounce history, but I did find one that had that same message in their recent bounces list. But it wasn't all that recent (March).

What can the member, what I can do to help?

Probably nothing directly. It would be a deliverability issue between Groups.io and Comcast.

If the member's history has such an entry that is actually recent (within a day or two) I'd report that to [email protected]. Mark may already be aware of it, but a fresh example (one still in his server logs) may help him track it down.

The SMTP standards have been around a long time, so I'm a bit baffled as to how Groups.io could be unable to parse the response. Maybe a Comcast bug, maybe a Groups.io bug, or maybe something else interfering with the transaction. In any case, it would likely take access to the server logs at Groups.io (and possibly in coordination with Comcast) to resolve it.

Shal


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In addition to Frances' answer, the non-member would be able to read any replies online, assuming the message archives are public.

You can allow non-subscribers to post in Admin->Settings->Message Policies.
Message archive visibility: Admin->Settings->Privacy->Visibility.

I can't imagine a scenario where it would be appropriate for a group owner would allow non-members to post while hiding the message archive from them, but maybe I don't have a very good imagination. :-)

Hope this helps,
Bruce
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I have my groups set to accept emails from non-members (but with moderation). If I approve the message and there are replies from members, that non-member doesn't see the responses. You would have to forward to the non-member. I find that works. It doesn't happen very often though.

Frances

Are you, by chance, using Safari? This is a known bug when using the Safari browser.



Hope this helps,
Bruce
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On Sat, Jun 2, 2018 at 06:14 am, Pedja wrote:

it would be good, it user want so join subgroup he is instructed that it means he will be also join parent group and then do all process in single iteration. After all use cannot avoid joining parent group to, so why wasting his time in double process?

The only reason he's waiting to be approved twice is because you set it up that way.?Please consider changing the subgroup to something other than Restricted Membership.?

Admin->Settings->Spam Control.

Hope this helps,
Bruce
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On Sat, Jun 2, 2018 at 05:06 am, B?rbel Stephenson wrote:

A member in one of my groups is having email delivery problems (a comcast address).

If I understand correctly, the account is bouncing? Check for the B status badge in the member's list.

Without a bounce error code, this is hard to troubleshoot. This could be a temporary email server connectivity issue that will resolve itself soon. It sounds like you can email them directly, so it may be an intermediate server between GIO and comcast.

Otherwise, I would try changing to a different message delivery option. I've found that the plain-text digest is the option most likely to get through, but I generally recommend that for "marked as spam" issues, not bouncing issues.

If even that doesn't work, it's time for your subscriber to complain to comcast. At a minimum, they should be able to provide the error code.

Good luck,
Bruce
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Chrome's "incognito mode" doesn't recognize cookies, and you would find yourself logged out. Could it be that Method 1 opens an incognito browser window? Look for the little spy icon in upper left.

Also look for the "Your Groups" pull-down?menu on the blue menu bar at the top of the page. If it isn't there, you aren't logged in.

Finally, some groups allow non-members to post; such posts are always moderated. Check to see if the posts you make using Method 1 are moderated; if so, that's a third big clue that you aren't logged in.

Hope this helps,
Bruce
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Jim,

Are you sure that you only have one groupsio account? That might explain the situation.

I've been taught that when there is something strange going on in a browser to "clear your cache and cookies". However, clearing cookies usually means having to do a bunch of stuff over again, so before doing that,?I would suggest that you try logging out of groupsio. Then try one of the methods and log back in. Now, try the other method and see if you have consistency.

If that didn't work, then I'd try the clearing cache & cookies route.?

--?
Gerald

When user wants to join tio subgroup he is instructed he has to join parent group first. If parent group requires approving that means he has to join parent, wait to be approved, then join subgroup and again wait to be approved.
This leads to people giving up joining groups for too much hassle.
it would be good, it user want so join subgroup he is instructed that it means he will be also join parent group and then do all process in single iteration. After all use cannot avoid joining parent group to, so why wasting his time in double process?

开云体育

A member in one of my groups is having email delivery problems (a comcast address).? The member is probably not very computer savvy and I am at a loss what to suggest. ? Looking at the member's account it has a string of "Unable to parse bounce message", even while being in email contact. ? What can the member, what I can do to help? ? Barbara

I am having difficulty finding the "sensitive spot" on the "Edit" button within the colored field of a #Hashtag. ?I can see the color change slightly while hovering my pointer over the button but it usually switches to "message" and not the edit hashtag menu. ?Is it possible to make this button easier to hit - bigger - more positive to the action of selecting "edit"?? ?
Thank you.
Starr

Hi,
? I have a "puzzlement".? Let me preface by saying that I'm a groups.io
owner for several groups, a moderator for other groups, and a regular
member for as many others and more.? About 30 in total.

? So I have two different ways to access a group that I'm a simple
member of and I have different rights/permissions depending upon
which way I get into the group online.? I use Chrome for my
browser and Win 10 (1803) if either of these matter.

? 1) Method one - I go to groups.io thru a bookmark to all of
? ? ? my groups.? When I do that I do not have 'rights' to add
? ? ? either Photos or Files but I can post messages.

? 2) Method two -? I have a saved bookmark that takes me
? ? ? directly to the same group.? When I do that I have all
? ? ? rights (I can post, add Photos/albums, and Files.

? I asked the group owner.? I am a regular member with
normal privileges.

? ===> So can ANY one explain this and tell me how to
? ? ? ? ? ? get it fixed (other than the obivious 'just use the
? ? ? ? ? ? one that works') ... ???
? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? - Jim B.

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On Jun 1, 2018, at 7:06 PM, Shal Farley <shals2nd@...> wrote:

That feature doesn't exist (yet). See also beta #14278.

I don’t see how you keep up with all these messages but thank you!

Sharon

Shal


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Checking a setting. I want members of the main group to be able to post to subgroups even if they are not subscribed to receive messages from the subgroup. For example forwarding a message to a team they may not be on.

But I don’t want the general public to be able to post.

So if I check non-subscribers can post in the subgroup, I know the main group members can post. Anyone else?

Sharon
----
Sharon Villines
[email protected]

Reminder:
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When:
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Bruce, Duane,

Thanx for your clarifications. That's what I needed to know. As I become more familiar with the workings of Groups.io I'll become less of a pesky questioner.

I'm also on-board with not conacting/inviting the unsubscribed masses; if they want to come back they'll whine at our Mods, fer sure! Otherwise let sleeping dogs lie.

Cheers!

Paul M.
CRL Owner
==