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Good point, Malcolm. Perhaps we should edit the text of our invitation message. I might consider that for my own groups. Frances -- Help available from Groups.io help ( /helpcenter )

Check the Email Delivery History for any of those members.? More than likely, a message couldn't be delivered for some reason, but the reply came through fine.? Nothing a mod/owner can do, it's all

Sometimes a member of my group does not receive an email sent to the group, but then does receive an email replying to that message, with the original message included. I remember this also happened

All groups.io emails contain the subscribed address, right next to the unsubscribe link (see screenshot). This is the email address that she needs to use to log in. Regards, Bruce Check out the

Duane and Pete, many thanks for your replies. I've told my member to do what you suggest. Hope this will solve her problem. Best, Marina

I believe that there is a third scenario - some folks have been taught so well (over-taught?) that they will never click on a link in an email and so go to the site to try to join from there. Malcolm.

You'll probably find that they didn't use the invitation, they applied on their own, so get the pending notice.? For some reason, a few folks get confused about accepting an invitation, though it

Hello Group, I send out about 100 invites and I've now gotten two odd responses from members. They are responding to the "pending membership" notice.?Why are they getting the "pending membership"

You might ask her to click on her name in the upper right corner of the screen and tell you what email address shows up. It will most likely be different than the one you see if you look at her member

That tells me that she's not logged in with the correct account. Duane -- Lots of detailed information can be found in the Owners Manual ( /helpcenter/ownersmanual ) and Members

A member contacted me saying she can't access any longer the group via web. She used to access the group web interface without any problem, but now she can only view the group homepage and can't click

No such thing.? All you can do is go in later and remove/delete the attachments. Duane -- Lots of detailed information can be found in the Owners Manual ( /helpcenter/ownersmanual )

I was wondering if I missed a setting somewhere that might allow me to allow attachments and pictures in posts but they wouldn't be stored on the website? Donald

Hi Jay, I had a main group with less than tech savvy people. Similar problem. We didn't want main group "non club" members accessing certain files. Previously we hadn't added "non club" members into

As others have said, there is no "almost a member" subscription status. At the same time, setting up a subgroup and moving all the sensitive stuff to it seems like real hassle just to accommodate a

If you have subgroups, the email address for the main group won't change if you add another subgroup. There will be no changes for members who aren't members of the subgroup. The "main" has already

Thanks for the idea... I'd thought of that previously, but I don't think it's feasible to re-arrange our entire structure due to the confusion it would cause with some of our less than tech-savvy

If you have subgroups available, you could put any private/confidential stuff in there and set it to Restricted Membership. That way, only selected members would have access to it. Regards Andy

I think you meant, "In a word, yes" (it is impossible) judging from the rest of your response... (but if I misunderstood let me know) Thank you for the response, I appreciate it. ...Jay

In a word, no.? There are no restrictions for members.? If they're a member, they have access to the same things in the group that other members have.? There has been some discussion on the beta