Re: #bug Pending Subscription Notices #bug

#41179

Thanks for the suggestions everyone. ?Without changing anything, the +owner now has mysteriously returned and two messages have been received and logged.

So, presumably a temporary quirk.

500 invalid request - bounce message

#41178

开云体育

Hi

I know this has come up before, but I have a subscriber who is getting their posts bounced, with the following error message:

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host lb02.groups.io[173.255.221.194] said: 500 Invalid request, no reverse DNS for 121.200.0.92 (in reply to RCPT TO command)

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This has only just started happening to them in past couple of days, previously he was able to post to our group.

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Any insights / fixes would be appreciated.

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Peter

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Re: Another question about bounced email addresses...

#41177

It is a common problem especially with groups that have a long life or those that got moved from Yahoo or another platform.?

When this special notice I intend to create goes out, will it therefore overide these red bounce flags and get delivered to the recipients or not so ?

Groups.io has stopped sending them bounce probes (messages). A special notice will not override and be sent out. If you look at the messages in Members, Email Delivery History, you will probably see that "This mailbox is disabled (554.30)" or "mailbox not available". Gmail says "The email account that you tried to reach does not exist."

If a member has blocked an incoming message (say routed it to their spam folder for instance) - does that count as a red flag at my end.

No, marking a message as spam (by their email provider or by the member), causes them to be unsubscribed and removed from the member's list, if they don't respond to the message from Groups.io
See?/helpcenter/membersmanual/1/working-with-group-messages/responding-to-a-you-have-been-removed

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You imagine a red flag as signalling that they have changed their email address, but could their individual settings create a red flag also ?

Well, yes and no. If they don't update their email address with Groups.io, and they no longer have the old address, they will bounce. (So a problem with their individual settings). They don't have that email address anymore, most likely. In my own group, many are old Yahoo email addresses. But other settings don't cause the problem.

Getting down to basics - What is the point of having all these red flag bouncers on board anyway - shouldnt I just write them off and "remove" them from the membership thus effectively cutting down the number of members who are playing ball and joining in ?

There is no point really. However if you have important members who have fallen by the wayside, you could try to trace them in another way - Facebook or Twitter, your own email address book, a common friend, etc.

If not cull them all by removal - at least remove those bouncers who have never contributed ever.

See
/helpcenter/membersmanual/1/understanding-groups-io-accounts/handling-a-bouncing-account

Frances
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Help available from Groups.io help and GMF wiki.

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Re: Another question about bounced email addresses...

#41176

I have a few questions about bounced members with the redflag applying against their name.

I have a number of these members now unfortunately - some have participated in the past - some have never participated at all but are still members but bounced members.

I intend to set up a special monthly notice soon covering a number of issues and I have already disabled "No email" delivery in my group (as part of the wider subscription process).

When this special notice I intend to create goes out, will it therefore overide these red bounce flags and get delivered to the recipients or not so ?

If a member has blocked an incoming message (say routed it to their spam folder for instance) - does that count as a red flag at my end.

You imagine a red flag as signalling that they have changed their email address, but could their individual settings create a red flag also ?

Getting down to basics - What is the point of having all these red flag bouncers on board anyway - shouldnt I just write them off and "remove" them from the membership thus effectively cutting down the number of members who are playing ball and joining in ?

If not cull them all by removal - at least remove those bouncers who have never contributed ever.

Barry

? ?

Re: How to change longitude and latitude using astroexpression?

#41175

I believe you need to join the group /g/Astrolog that discusses astroexpression.? This group, GMF, is for discussions of the workings of Groups.io.

Duane
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Lots of detailed information can be found in the Owners Manual and Members Manual.

How to change longitude and latitude using astroexpression?

#41174

I often have to choose a place for a solarium meeting for my clients. I would love to automate this process. Is there any way to get the current longitude (or latitude) using astroexpression, increase it by a specific amount, and build a new map using the value obtained? I tried

-M0 7 "-zl ~'Add Lon 10' ~'Lat'"

?but it doesn't work

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Regards, Hennadii Kutimanov.

Re: cPanel is delaying (5) incoming messages

#41173

Second adding "Groups.io will never send you unsolicited login request email" to member manual. Maybe in bold on the opening page.
Best, Marv

Re: [invitation] Question

#41172

Groups.IO was the only thing I found that came close to what we had with Yahoo groups pre their NEO Fiasco.? Then I? learned that Mark wrote the original software for yahoo groups, so the move to .IO was a no-brainer!

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Show quoted text

On May 7, 2022 at 2:39 PM, Larry Finch <finches@...> wrote:

On Sat, May 7, 2022 at 2:03 PM nobe <nobes.psp1@...> wrote:

Thank you for your replies.
Many years ago there were Yahoo Groups and they offered many great options.
But nothing is the same as the good old days anymore.
_._
There was Yahoo Groups, which was originally created by Mark Fletcher, who later sold it to Yahoo. And he later created Groups.io, and still owns and develops it. When Yahoo shut down Yahoo Groups a couple of years ago most former groups migrated to , which even had tools for making the move seamless. There is no feature of Yahoo Groups that isn't present in , in most cases better than it was in Yahoo groups. So if there is something you liked in Yahoo Groups that you are missing in Groups.io say what it is and someone will explain how to use it.

BTW, there were never any "good old days", just our flawed memories of the past.

_._,

Re: [invitation] Question

#41171

On Sat, May 7, 2022 at 2:03 PM nobe <nobes.psp1@...> wrote:

Thank you for your replies.
Many years ago there were Yahoo Groups and they offered many great options.
But nothing is the same as the good old days anymore.
_._,

There was Yahoo Groups, which was originally created by Mark Fletcher, who later sold it to Yahoo. And he later created Groups.io, and still owns and develops it. When Yahoo shut down Yahoo Groups a couple of years ago most former groups migrated to , which even had tools for making the move seamless. There is no feature of Yahoo Groups that isn't present in , in most cases better than it was in Yahoo groups. So if there is something you liked in Yahoo Groups that you are missing in Groups.io say what it is and someone will explain how to use it.

BTW, there were never any "good old days", just our flawed memories of the past.

_._,_

Best regards,

Larry

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Larry Finch

N 40° 53' 50"
W 74° 02' 55"

Re: [invitation] Question

#41170

Thank you for your replies.
Many years ago there were Yahoo Groups and they offered many great options.
But nothing is the same as the good old days anymore.

Re: [invitation] Question

#41169

开云体育

nobe,

>>> If you don't have restricted membership, then they can do whatever they want.

What Duane said, if your group is public you may want to really consider changing it to private, that makes it harder for unwanted elements finding and joining it. (along with setting restricted membership)? It can be a bit more admin work but less headaches down the road.

Public-to-Private seems to be the latest (anecdotal) trend in some circles; at least on FB where they made it so public groups are wide-open now, no member-approval as before, it became a spammer free-for-all heaven so it seems everyone is changing their groups to private now.

Cheers,
Christos

Re: cPanel is delaying (5) incoming messages

#41168

开云体育

>>> it's a phishing email.

Would Mark be interested in that message?? There may be something in there he can glean out.

We may want to also suggest adding a blurb to the member manual about it like other sites do, i.e. something like? "Groups.io will never send you unsolicited login request email" or whatever.

Cheers,
Christos

Re: Another question about bounced email addresses...

#41167

On Fri, May 6, 2022 at 05:27 PM, Chuck Palmer wrote:

And as I type this, I'm thinking that since the MailChimp stuff comes out weekly and monthly, there may have been a window there that things were not going thru from groups.io -- at least that's one thought!

I was wondering whether you can send MailChimp posts to your group through Integration in Groups.io

See?/helpcenter/ownersmanual/1/managing-integrations-with-outside-services

Frances
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Help available from Groups.io help and GMF wiki.

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Re: Apple Users not getting Special Notices from Group

#41166

On Fri, May 6, 2022 at 05:37 PM, Sharon Allen wrote:

odd.? i replied directly to the sender of this rmail so as not to bother rhe group and it came back as invalid.

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Just curious - did you send the email as private message through the GMF groups.io interface or by clicking on Reply in the email footer of the email address or by using Reply in your email client?

And no, I didn't get it. Not sure why. I am not bouncing as far as Groups.io. is concerned. But occasionally, my email account is overly sensitive.

Frances
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Help available from Groups.io help and GMF wiki.

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Re: Apple Users not getting Special Notices from Group

#41165

The calendar is not involved in any way.

The problem is with simple email messages to the group with the box checked to send as Special Notice.

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Show quoted text

On May 4, 2022 at 5:52 PM, Bruce Bowman <bruce.bowman@...> wrote:

On Wed, May 4, 2022 at 01:01 PM, Donald Hellen wrote:

Wouldn't Frances' suggestion about having the member subscribe to the calendar
to merge it with their Google (or other compatible calendar circumvent that
problem as far as calendar events are concerned?
It couldn't hurt, but it's still a work-around.

When you change a calendar entry in , a subscribed Google calendar will eventually sync with it, but not? in real time. My experience is that it takes 12-24 hours before the calendar feed is polled for an update. Given that Sharon feels it necessary to send these updates as Special Notices, it seems likely that timeframe might be insufficient.

Frankly, from the message I cited in beta, it also seems likely that these subscribers could be missing out on a lot more than just a few calendar notices.

Regards,
Bruce

Re: Apple Users not getting Special Notices from Group

#41164

odd.? i replied directly to the sender of this rmail so as not to bother rhe group and it came back as invalid.

?

Show quoted text

On May 3, 2022 at 8:45 PM, Frances <frances@...> wrote:

i don't understand what you:te saying here.? Due to what?? They srnd me rmail saying that they eould have attended an event IF ONLY they knew about it but they never got the measeage.? i'm asking for help in determining WHY they don't get yhe Special Notices.? They DO get other rmails from the group as well as replies to yhe announcements. All of which come from single email afdress TO dingle email address.??

I don't think we understand exactly what the problem is.

Mod's note: ?changed email address to xxx

Re: Another question about bounced email addresses...

Chuck Palmer

#41163

Thanks for the quick follow-up, Bruce.? I obviously was not trying to shanghai anyone, of course.? They're already on-board...just a bit lazy about rowing-;)

The vast majority of our club's members are seniors/super-seniors looking for answers about their Apple devices and need lots of hand-holding.? They've all opted in already (most of these members back in 2020) but somehow their emails from groups.io got undelivered.? I just checked the Activity log and it seems they all started bouncing on 9/3/2021.

The addresses run the gamut of providers - Gmail, ameritech, thevillages.net - as examples.? The latter one is shall we say "wifty" at best so I can understand it might have been down or having probs for a time long enough for groups.io to say they were undeliverable.? And as I type this, I'm thinking that since the MailChimp stuff comes out weekly and monthly, there may have been a window there that things were not going thru from groups.io -- at least that's one thought!

I'll try reaching out to them directly to see if I can get them off their respective pots!

Thanks again,
-chuck

Re: #bug Pending Subscription Notices #bug

#41162

On Fri, May 6, 2022 at 09:06 PM, I wrote:

I cannot offer any suggestion about how and why this might have happened.

But now I can, and I am certain that this is not, repeat not, what Peter has seen. (Bruce; you had better remove the "like" you gave me!)

What happened in this case was that the applicant submitted his pending subscription response after his application had been auto - deleted after 14 days, despite being nudged to reply. His reason for asking to join was perfectly satisfactory, so I told him to reapply but not to bother resending the reply.

He reapplied and I let him in immediately, hence the phenomenon that I described above.

Mea maximum culpa, as the Romans said...

However, I can make some suggestions about how Peter might investigate further.

Filtering the full Activity log by "Approved Member" find out who approved the members concerned and when. Make notes of both sets of details.
Then change the filtering to "Message to +owner"; is there any evidence of responses to the pending subscription messages on or shortly prior to each approval??
If these messages can be found are there equivalent records in the individuals' membership pages?
Are applications being approved by a new or inexperienced moderator who may be overlooking the requirement for responses to the Pending Subscription messages?

The above may provide some clue about what is happening...

And apologies again for the earlier pointless post! :(

Chris

Re: #bug Pending Subscription Notices #bug

#41161

On Fri, May 6, 2022 at 04:06 PM, Chris Jones wrote:

Unlike the other 9 or 10 that I checked (going back to late March) there was no record of his message in his individual member record, but his message was listed in the main Activity log (filtered using Message to +owner); interestingly that record was not linkified to either his membership page or any record of the message itself; all the others checked had both links present.

Makes me wonder if that person deleted his account (or simply unsubscribed) and subsequently applied a second time. That would create a second member identifier (the one now in Pending) but an unassociated +owner email (the one sent prior to the deletion/unsub).

Seems unlikely, but I've seen applicants do weirder things.? :-)? I'd try searching the activity log on his email address and see if you can piece it together. If you can't, maybe it's time for a bug report after all.

Regards,
Bruce

Check out the groups.io Help Center?and?groups.io Owners Manual

Re: Another question about bounced email addresses...

#41160

On Fri, May 6, 2022 at 04:07 PM, Chuck Palmer wrote:

1) Once groups.io flags someone with a red bounce, does it stay that way until the member actually does answer the bounce probe or does it go away at some point??

Chuck -- They must click the link in the bounce probe that you have [manually] sent.

By the time the B is red ("bounced"), groups.io is no longer sending automatic bounce probes.

Or if they ever happen to log in, there is a red banner with a link that they can click to unbounce.

2) If it never goes away until members answer the probes, can I circumvent their laziness - or whatever reason for their lack of response - by removing them and re-adding them to our group?

Bouncing is an account status, not a subscription status. You can remove and re-add them, but their account will still be "bounced."

3) Lastly, if I can go that route, can I remove and re-add them without them getting the notification that they were added since that might be a bit confusing to them.

Groups.io will not allow you to shanghai someone into your group without any notification, regardless of whether they may have been subscribed before. Such notification always contains an opt-out link.

Please note that repeatedly adding someone to your group who doesn't want to be is a violation of the groups.io Terms of Service.??/static/tos?

Regards,
Bruce

Check out the groups.io Help Center?and?groups.io Owners Manual