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Re: Another question about bounced email addresses...


 

It is a common problem especially with groups that have a long life or those that got moved from Yahoo or another platform.?

When this special notice I intend to create goes out, will it therefore overide these red bounce flags and get delivered to the recipients or not so ?
Groups.io has stopped sending them bounce probes (messages). A special notice will not override and be sent out. If you look at the messages in Members, Email Delivery History, you will probably see that "This mailbox is disabled (554.30)" or "mailbox not available". Gmail says "The email account that you tried to reach does not exist."

If a member has blocked an incoming message (say routed it to their spam folder for instance) - does that count as a red flag at my end.

No, marking a message as spam (by their email provider or by the member), causes them to be unsubscribed and removed from the member's list, if they don't respond to the message from Groups.io
See?/helpcenter/membersmanual/1/working-with-group-messages/responding-to-a-you-have-been-removed

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You imagine a red flag as signalling that they have changed their email address, but could their individual settings create a red flag also ?
Well, yes and no. If they don't update their email address with Groups.io, and they no longer have the old address, they will bounce. (So a problem with their individual settings). They don't have that email address anymore, most likely. In my own group, many are old Yahoo email addresses. But other settings don't cause the problem.

Getting down to basics - What is the point of having all these red flag bouncers on board anyway - shouldnt I just write them off and "remove" them from the membership thus effectively cutting down the number of members who are playing ball and joining in ?
There is no point really. However if you have important members who have fallen by the wayside, you could try to trace them in another way - Facebook or Twitter, your own email address book, a common friend, etc.

If not cull them all by removal - at least remove those bouncers who have never contributed ever.
See
/helpcenter/membersmanual/1/understanding-groups-io-accounts/handling-a-bouncing-account

Frances
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