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i don't understand what you:te saying here. Due to what? They srnd me rmail saying that they eould have attended an event IF ONLY they knew about it but they never got the measeage. i'm asking for

Have you checked the Activity for a member after they complain? /helpcenter/ownersmanual/1/reviewing-the-group-s-activity-log Also you mentioned at first that the members complained

They're not going to spam or junk(or so they say) - they don't show up anywhere. I've told them to make Groups.IO a trusted /preferred/allowed sender but they seem to not understand the concept. ?.

Thank you. Several have addresses @ yahoo.com (I know - WHY? LOL) and several are gmail. The only common factor is Iphone or IPad. i'm at wit's end because yhe send me nasty messages daying they eould

Apple, meaning iCloud, .me and .Mac accounts will block a single email with a large number of addresses, but not identical individual messages. As groups.io does not put a la

If that's the case (and I'm not sure it is), it relates to people with .icloud or .me email addresses, not those using Apple devices. Pete

I use Apple devices and get Special Notices. I'm also a group owner. When my members don't get a message, I ask them to check their spam/junk folder. If the messages are ending up there, adding the

I get them and I use Apple products. In my Gmail account and in my Mail program. Frances -- Help available from Groups.io help ( /helpcenter ) and GMF wiki (

I didn't see this addressed but forgive me if it already was.? Members of my group complain that they don't get Special Notices that weree sent out and only see them when a member replies.? This

Bouncing (blue) means that Groups.io tried to send a message and got 'soft' errors or something like that.? If Groups.io tries 4 more times and doesn't get a good response, then the member becomes

Frances . . . Thanks. I've taken a mostly hands-off approach to things unless someone requests help, figuring it's the member's responsibility to keep their email address information current if they

Your wiki hasn't gone anywhere. You just can't access it via an outdated link. Click on "Wiki" on the left-side menu bar. Scroll down to the bottom of the resulting page, and pull down the Pages menu.

The vast majority of bouncing email addresses are what are called "hard" bounces. The email address has simply become invalid. The user was getting their email through their ISP and switched to a

Help! I renamed my group (changed the URL), and realized after the fact that this made all of my group's Wikis point to nowhere. I now realize that I should have considered my actions more carefully.

Tim, Would you by any chance have Plain Text set in your GIO main account editor preferences and you started that thread in your group?? Or possibly have your mail client configured to send text-only

They can still read the messages. Member help says: Note: Even if your Groups.io account is bouncing, you can still log in to group websites and read and post messages there. Bouncing affects only

This is a peer-to-peer group - no managers here! You can add a message footer in Admin, Settings, Message Formatting. Frances -- Help available from Groups.io help ( /helpcenter ) and

I've never gone in and looked for bouncing members. Maybe I should. I thought a member would notice they're not getting posts or can't post anymore and they'd look into it.

I actually don't have Plain Text Only checked in the group—this was a thread that was all sent as plain text. I guess that gives the same effect. I think I'll have to create a test group to explore

Evening Manager, I just became a co-owner of a group that was created in 2019. The original owner, had asked me to update the footer with the posting address. But I am unable to find the footer