On Sat, Feb 19, 2022 at 11:13 AM, Tommy Meehan wrote:

It's a moderated group and I presumed when a member wants to upload a photo or file it requires approval. It doesn't happen often but as I recall it works that way. How about entries to the Database section?

No, none of those are moderated just because a member is moderated.? It was asked for way back when Groups.io first started.? Even Mark thought it was a good idea, , but it's never been implemented.

Duane
--
Lots of detailed information can be found in the Owners Manual and Members Manual.

This morning a member of a group I own added links to websites in the Databases section. The title of the addition does not match what he uploaded. He posted five entries. One doesn't load, (it returns 'page not found'), three are already in the group's files section. One is an update for a link in a file in the Files Section.

My concern is, the member being able to access and upload to the Database section and that I only found about it after the fact. It's a moderated group and I presumed when a member wants to upload a photo or file it requires approval. It doesn't happen often but as I recall it works that way. How about entries to the Database section? Is there a way to moderate that? I'm worried now, I have no idea what else this member may decide to upload.

This member seems to be a bit -- for lack of a better word -- clueless. He recently replied to a message from 2003. I guess he found it in the archives. The original poster was offering a CD when he had completed it. He never posted anything else about it and I would presume he never finished it. The person offering the CD in 2003 passed away in 2013.

Again, the name of the posted Database entry bears no relationship to what was uploaded. The description has typos and misspellings. That doesn't exactly inspire confidence!

tommy0421

Duane:

Not Malcolm, but it's at

Thank you Duane. I replied to / supported Malcom's request on Beta, hoping that Mark will consider it.

Marina

On Fri, Feb 18, 2022 at 01:01 AM, Cacky B wrote:

I thought perhaps my method of handling this problem would be of help to others who find themselves stymied by trying to explain what has happened to someone languishing on the "Bounced" list. I send this to the person:

I received the notice that you had been unsubscribed because of a spam identification.?

People on the Bounced list have not been unsubscribed. It's two different things.

/helpcenter/ownersmanual/1/managing-members/reviewing-members-who-were-removed-because-of?
/helpcenter/ownersmanual/1/managing-members/checking-for-bouncing-members?

Bruce

---

Check out the groups.io Help Center?and?groups.io Owners Manual

...
AK| I am referring to the visibility
| of my group in Publicly Listed
| Groups.


That's what I had understood from
the beginning too, but I'm certainly
not a person who knows all the features
of Grupos.io, like others here.

Sometimes, a little ignorance is
a blessing... :-)

[ ] Rubens


.

I thought perhaps my method of handling this problem would be of help to others who find themselves stymied by trying to explain what has happened to someone languishing on the "Bounced" list. I send this to the person:

I received the notice that you had been unsubscribed because of a spam identification.? Thought I'd explain why and how this happens and how to avoid it.? It's a pain in the neck, but the problem is a result of the fact that spammers love to get on lists to spread their junk.? The ISPs (yours would be [fill in their carrier]) have spam filters that will remove what they think might be spam and put it in your spam folder, all without you knowing that it happened. (Yahoo and AOL are among the worst at labeling valid emails as spam.)? Obviously, you can accidentally click on spam also which has the same effect.? When this happens, the ISP will notify groups.io (our list providing service) that they are disseminating spam and ask that the member who objected to the spam be removed from their list. ? Groups.io, in an attempt to be good citizens of the internet will remove the member, but realizing that this is more often a mistake than an actual occurrence of spam, they send the email you received with the link to be put back on the list.? I am grateful that they do this so our members don't miss out without even knowing what happened to their account. I hope you will take advantage of this opportunity.

So, Okay, here's the simplest way to avoid getting into this fix to begin with:

1. Try to be very careful when you're through with a message from a group.? Click "Delete" to dispose of it, and never "Spam" or "Junk".? If you realize you have accidentally hit one of those, then go into that folder ("Spam" or "Junk") and mark it as "OK"; then delete it.

2.? Visit your ISP's web site to check your spam folder with some regularity.? I try to do mine at least every other day. If you do find something in your spam folder, be sure to select it and then click "OK" which will remove it from your spam folder.

Cacky

On Thu, Feb 17, 2022 at 06:47 PM, Anita Kemmerer wrote:

I am referring to the visibility of my group in Publicly Listed Groups.

On Thu, Feb 17, 2022 at 05:47 PM, Anita Kemmerer wrote:

I am referring to the visibility of my group in Publicly Listed Groups.

In that case, all you need to do is go to your Settings page, open the Privacy panel, and change it in the Visibility list.? Be sure to go to the bottom of the page and click Update Group.

Duane
--
Lots of detailed information can be found in the Owners Manual and Members Manual.

I am referring to the visibility of my group in Publicly Listed Groups.

Thanks,

Anita

On Thu, Feb 17, 2022 at 01:56 PM, F1CHF wrote:

NO he receive nothing !

I should also mention he needs to actually click on the link in the bounce probe email. Simply replying to it will not work.

There is a PDF file with an example bounce probe email in this group's files area?/g/GroupManagersForum/files?

My guess is that the probe email got diverted to his spam/junk folder and he hasn't bothered to check there. But that's just a guess.

Regards,
Bruce

---

Check out the groups.io Help Center?and?groups.io Owners Manual

On Thu, Feb 17, 2022 at 01:56 PM, F1CHF wrote:

hello guy, I have done a bounce probe on your account, please respond to it to unbounce your account ?

Yes, something like that.

Better to notify him before you send the probe.

I have done this action (see at the end) ?and the guy said ... NO he receive nothing !

That's entirely possible. Some providers just seem to have a problem with groups.io, or groups.io may have ended up on his provider's blacklist for some reason.

Has he checked his Spam or Junk mail folder? The probe could have landed there.

Did you check his Email Delivery History? If the bounce probe you sent actually bounced, the delivery history should say so

Generally, it you haven't read the system help section on Bouncing members, now would be a good time to do it:

/helpcenter/ownersmanual/1/managing-members/checking-for-bouncing-members?

It would also be helpful to know what provider he is using. Otherwise, we are kinda left to guess what's going on.

by the way, I try to send me a message (test message)? for the moment I didn't receive it ...

?

so something is wrong ... me or the application ...

Email providers will often bounce any brief message with "test" in the subject line.?

It's possible that the groups.io application is having a problem of some sort. However, I would have expected more people to be reporting it.

Hope this helps,
Bruce

---

Check out the groups.io Help Center?and?groups.io Owners Manual

On Thu, Feb 17, 2022 at 02:15 PM, Rubens wrote:

A Private group doesn't have any
other way to turn it to "Public"
and vice-versa?

You cannot change a group with Private archives to Public archives.? You can change it from Public to Private.? If you select Private archives, you get a warning from the system that you must acknowledge before it will be changed that it cannot be changed back.? For the listing in the Directory, you can change back and forth as much as you want.

Duane
--
Lots of detailed information can be found in the Owners Manual and Members Manual.

...
AK| Do I need to delete the group
| and re-create it?


Question: Is this really necessary?
A Private group doesn't have any
other way to turn it to "Public"
and vice-versa?


[ ] Rubens



.

Hello Bruce you said The bounce probe provides a means to unbounce their accounts by email, without having to log in. As to what you can do:? You can contact them ahead of time, let them know that a bounce probe is coming, and what they need to do to respond to it. Of course, all of this assumes that you might actually have any more success emailing these people than groups.io has been experiencing. As I am not super fluent in English May I translate it to : hello guy, I have done a bounce probe on your account, please respond to it to unbounce your account ? ? I have done this action (see at the end) ?and the guy said ... NO he receive nothing ! ? by the way, I try to send me a message (test message)? for the moment I didn't receive it ... ? so something is wrong ... me or the application ... thanks for your help [irrelevant signature removed] ? Activity Created? F1CHF (modérateur) <F1CHF@...>?sent message "test" to?F1CHF (modérateur) <F1CHF@...>?as owner. The message was "pour voir", via web 3:02pm F1CHF (modérateur) <F1CHF@...>?sent a bounce probe to?F1BHY <F1BHY@...>, via web ? ? ? ? -------Message original------- ? De : Bruce Bowman Date : 17/02/2022 12:26:58 A : [email protected] Sujet : Re: [GMF] how long it takes to UNBOUNCE ? ? On Thu, Feb 17, 2022 at 06:06 AM, F1CHF wrote: first, the "bounced" guy receive a message (banner) in english, most of them do not really underststand ! question : is there a "banner editor" to put this message in French ? Unfortunately, alternate languages is not an available feature. Customization of the bounce probe email with Owner-inserted text (similar to the Invite type of Member Notice) might be a good suggestion for the beta group (https://beta.groups.io/g/main). and it is clear that most of them have no idea on their userID and Password to be logged on Group IO !! hi .... I come from the owner manual and I see .. The affected members are notified that they are Bouncing or Bounced. They are given a chance to “unbounce” their accounts through a banner that is displayed at the top of the Groups.io site whenever they are logged in. Correct. In lieu of responding to the emailed bounce probe, they can click on the red banner that appears when they log in. ! Important:?Group owners and moderators cannot do anything to “unbounce” members’ accounts. Members must address the underlying problem themselves. question: so I can do nothing for them ? what is the function of the Bounce Probe ?,? The bounce probe provides a means to unbounce their accounts by email, without having to log in. As to what you can do:? You can contact them ahead of time, let them know that a bounce probe is coming, and what they need to do to respond to it. Of course, all of this assumes that you might actually have any more success emailing these people than groups.io has been experiencing. This may not be as satisfactory as sending the probe in French, but it's certainly better than doing nothing. Regards, Bruce Check out the groups.io Help Center?and?groups.io Owners Manual ?

? ? ?

开云体育

When you refer to "Private" and "Public" are you referring to the visibility of your Message Archive or to the? visibility (or otherwise) of your group in Publicly Listed Groups?

If the former then Duane's answer is the right one...

Chris

...
Ru| (I just would like to know WHY
| it's done this way)

BB| If you want a real answer you'll
| have to ask Mark in the beta group.


Oops!... Sorry, I didn't notice
that I wasn't in the beta group...

It's because my email reader has
a rule that put all the messages
of both groups in the same folder.

My fault.


[ ] Rubens




.

On Thu, Feb 17, 2022 at 08:10 AM, Anita Kemmerer wrote:

Do I need to delete the group and re-create it?? ? If I delete the group, will groups.io let me re-create the group with the same name?

Yes and No.? See /helpcenter/ownersmanual/1/deleting-a-group

Duane
--
Lots of detailed information can be found in the Owners Manual and Members Manual.

I recently created a new group as a Private group and I am now discovering the limitations and would like my group to be Public.

What is the best way to do this?? I realize that I cannot edit the group to do this.? Do I need to delete the group and re-create it?? ? If I delete the group, will groups.io let me re-create the group with the same name?

My understanding is some of the behaviors that require a true human response is part of the legislated rules
to make groups.io a valid email list server as opposed to a bot powered spam list. That's why to join the user
has to acknowledge they want to be on the list and some other details. Most of that came from the EU as I
understand it but most other countries followed it.

-Ken Cameron, Member JMRI Dev Team
www.jmri.org
www.fingerlakeslivesteamers.org
www.cnymod.com
www.syracusemodelrr.org